[Federal Register Volume 80, Number 10 (Thursday, January 15, 2015)]
[Notices]
[Page 2097]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2015-00501]


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DEPARTMENT OF COMMERCE


Submission for OMB Review; Comment Request

    The Department of Commerce will submit to the Office of Management 
and Budget (OMB) for clearance the following proposal for collection of 
information under the provisions of the Paperwork Reduction Act (44 
U.S.C. Chapter 35).
    Agency: International Trade Administration, Commerce.
    Title: Surveys for User Satisfaction, Impact, and Needs.
    OMB Control Number: 0625-XXXX.
    Form Number(s): ITA-XXXXP.
    Type of Request: Regular submission; new information collection; 
generic clearance.
    Number of Respondents: 30,000.
    Average Hours per Response: 10 minutes.
    Burden Hours: 5,000 (annual).
    Needs and Uses: The International Trade Administration provides a 
multitude of international trade related programs to help U.S. 
businesses. These programs include information products, services, and 
trade events. To accomplish its mission effectively, ITA needs ongoing 
feedback on its programs. This information collection instrument allows 
ITA to solicit clients' opinions about the use of ITA products, 
services, and trade events. To promote optimal use and provide focused 
and effective improvements to ITA programs, we are requesting approval 
for this clearance package; including: Use of Comment Cards (i.e. 
transactional-based surveys) to collect feedback immediately after ITA 
assistance is provided to clients; use of annual surveys (i.e. 
relationship-based surveys) to gauge overall satisfaction, impact and 
needs for clients with ITA assistance provided over a period of time; 
use of multiple data collection methods (i.e. web-enabled surveys sent 
via email, telephone interviews, automated telephone surveys, and in-
person surveys via mobile devices/laptops/tablets at trade events/
shows) to enable clients to conveniently respond to requests for 
feedback; and a forecast of burden hours. Without this information, ITA 
is unable to systematically determine the actual and relative levels of 
performance for its programs and products/services and to provide 
clear, actionable insights for managerial intervention. This 
information will be used for program evaluation and improvement, 
strategic planning, allocation of resources and stakeholder reporting.
    Affected Public: Business or other for-profit organizations; Not-
for-profit institutions; State, Local, or Tribal government; and 
Federal government.
    Frequency: Once a year.
    Respondent's Obligation: None.
    This information collection request may be viewed at reginfo.gov. 
Follow the instructions to view Department of Commerce collections 
currently under review by OMB.
    Written comments and recommendations for the proposed information 
collection should be sent within 30 days of publication of this notice 
to [email protected] or fax to (202) 395-5806.

    Dated: January 9, 2015.
Glenna Mickelson,
Management Analyst, Office of the Chief Information Officer.
[FR Doc. 2015-00501 Filed 1-14-15; 8:45 am]
BILLING CODE 3510-FP-P