[Federal Register Volume 79, Number 248 (Monday, December 29, 2014)]
[Notices]
[Page 78068]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2014-30411]


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BUREAU OF CONSUMER FINANCIAL PROTECTION

[Docket No: CFPB-2014-0035]


Agency Information Collection Activities: Comment Request

AGENCY: Bureau of Consumer Financial Protection.

ACTION: Notice and request for comment.

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SUMMARY: In accordance with the Paperwork Reduction Act of 1995 (PRA), 
the Consumer Financial Protection Bureau (CFPB) is proposing to renew 
the approval for an existing information collection titled, ``CFPB's 
Consumer Response Intake Form.''

DATES: Written comments are encouraged and must be received on or 
before February 27, 2015 to be assured of consideration.

ADDRESSES: You may submit comments, identified by the title of the 
information collection, OMB Control Number (see below), and docket 
number (see above), by any of the following methods:
     Electronic: http://www.regulations.gov. Follow the 
instructions for submitting comments.
     Mail: Consumer Financial Protection Bureau (Attention: PRA 
Office), 1700 G Street NW., Washington, DC 20552.
     Hand Delivery/Courier: Consumer Financial Protection 
Bureau (Attention: PRA Office), 1275 First Street NE., Washington, DC 
20002.
    Please note that comments submitted after the comment period will 
not be accepted. In general, all comments received will become public 
records, including any personal information provided. Sensitive 
personal information, such as account numbers or social security 
numbers, should not be included.

FOR FURTHER INFORMATION CONTACT: Documentation prepared in support of 
this information collection request is available at 
www.regulations.gov. Requests for additional information should be 
directed to the Consumer Financial Protection Bureau, (Attention: PRA 
Office), 1700 G Street NW., Washington, DC 20552, (202) 435-9575, or 
email: [email protected]. Please do not submit comments to this mailbox.

SUPPLEMENTARY INFORMATION:
    Title of Collection: CFPB's Consumer Response Intake Form.
    OMB Control Number: 3170-0011.
    Type of Review: Extension with change of a currently approved 
collection.
    Affected Public: Individuals or households.
    Estimated Number of Respondents: 3,000,000.
    Estimated Total Annual Burden Hours: 387,500.
    Abstract: The Intake Form is designed to aid consumers in the 
submission of complaints, questions, and comments and to help the CFPB 
fulfill the CFPB's statutory requirements. Consumers (hereinafter 
``respondents'') will be able to complete and submit information 
through the Intake Form electronically on the CFPB's Web site. 
Alternatively, respondents may request that the CFPB email a fillable 
PDF version or, by telephone, request a ``paper'' copy of the Intake 
Form, and then email, mail, or fax it to the CFPB. The questions within 
the Intake Form prompt respondents for a description of, and key facts 
about, the complaint at issue, the desired resolution, contact and 
account information, information about the institution they are filing 
a complaint against, and any previous action taken to attempt to 
resolve the complaint.
    Request for Comments: Comments are invited on: (a) Whether the 
collection of information is necessary for the proper performance of 
the functions of CFPB including whether the information will have 
practical utility; (b) The accuracy of CFPB's estimate of the burden of 
the collection of information, including the validity of the methods 
and the assumptions used; (c) Ways to enhance the quality, utility, and 
clarity of the information to be collected; and (d) Ways to minimize 
the burden of the collection of information on respondents, including 
through the use of automated collection techniques or other forms of 
information technology. Comments submitted in response to this notice 
will be summarized and/or included in the request for Office of 
Management and Budget (OMB) approval. All comments will become a matter 
of public record.

    Dated: December 17, 2014.
Ashwin Vasan,
Chief Information Officer, Bureau of Consumer Financial Protection.
[FR Doc. 2014-30411 Filed 12-24-14; 8:45 am]
BILLING CODE 4810-AM-P