[Federal Register Volume 79, Number 144 (Monday, July 28, 2014)]
[Notices]
[Pages 43780-43781]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2014-17636]


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INTERNATIONAL TRADE COMMISSION


Agency Information Collection Activities: Proposed Collection; 
Comment Request; Generic Clearance for the Collection of Qualitative 
Feedback on Agency Service Delivery

AGENCY: International Trade Commission.

ACTION: 30-Day notice of submission of information collection approval 
from the Office of Management and Budget and request for comments.

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SUMMARY: As part of a Federal Government-wide effort to streamline the 
process to seek feedback from the public on service delivery, U.S. 
International Trade Commission has submitted a Generic Information 
Collection Request (Generic ICR): ``Generic Clearance for the 
Collection of Qualitative Feedback on Agency Service Delivery '' to OMB 
for approval under the Paperwork Reduction Act (PRA) (44 U.S.C. 3501 et 
seq.).

DATES: Comments must be submitted August 25, 2014.

ADDRESSES: Written comments should be directed to the Office of 
Management and Budget, Office of Information and Regulatory Affairs, 
Room 10102 (Docket Library), Washington DC 20503, Attention: Docket 
Librarian. Copies of any comments should be provided to Bob Reiss, 
Acting Chief Information Officer, U.S. International Trade Commission, 
500 E Street SW., Washington DC 20436, who is the Commission's 
designated Senior Official under the Paperwork Reduction Act. Persons 
with mobility impairments who will need special assistance in gaining 
access to the Commission should contact the Secretary at 202-205-2000. 
Hearing impaired individuals are advised that information on this 
matter can be obtained by contacting our TDD terminal (telephone no. 
202-205-1810). Also, general information about the Commission can be 
obtained from its Internet server (http://www.usitc.gov).

FOR FURTHER INFORMATION CONTACT: To request additional information, 
please contact Jeremy Wise at 202-205-3190.

SUPPLEMENTARY INFORMATION:
    Title: Generic Clearance for the Collection of Qualitative Feedback 
on Agency Service Delivery.
    Abstract: The information collection activity will garner 
qualitative customer and stakeholder feedback in an efficient, timely 
manner, in accordance with the Agency's commitment to improving service 
delivery. By qualitative feedback we mean information that provides 
useful insights on perceptions and opinions, but not statistical 
surveys that yield quantitative results that can be generalized to the 
population of study. This feedback will provide insights into customer 
or stakeholder perceptions, experiences and expectations, provide an 
early warning of issues with service, or focus attention on areas where 
communication, training or changes in operations might improve delivery 
of products or services. These collections will allow for ongoing and 
collaborative communications between the Agency and its customers and 
stakeholders. It will also allow feedback to contribute

[[Page 43781]]

directly to the improvement of program management.
    Feedback collected under this generic clearance will provide useful 
information, but it will not yield data that can be generalized to the 
overall population. This type of generic clearance for qualitative 
information will not be used for quantitative information collections 
that are designed to yield reliably actionable results, such as 
monitoring trends over time or documenting program performance. Such 
data uses require more rigorous designs that address: the target 
population to which generalizations will be made, the sampling frame, 
the sample design (including stratification and clustering), the 
precision requirements or power calculations that justify the proposed 
sample size, the expected response rate, methods for assessing 
potential non-response bias, the protocols for data collection, and any 
testing procedures that were or will be undertaken prior to fielding 
the study. Depending on the degree of influence the results are likely 
to have, such collections may still be eligible for submission for 
other generic mechanisms that are designed to yield quantitative 
results.
    The U.S. International Trade Commission received no comments in 
response to the 60-day notice published in the Federal Register of June 
3, 2012 (79 FR 31981).
    Below we provide the U.S. International Trade Commission's 
projected average estimates for the next three years:\1\
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    \1\ The 60-day notice included the following estimate of the 
aggregate burden hours for this generic clearance federal-wide:
    Average Expected Annual Number of Activities: 25,000.
    Average Number of Respondents per Activity: 200.
    Annual Responses: 5,000,000.
    Frequency of Response: Once per request.
    Average Minutes per Response: 30.
    Burden hours: 2,500,000.
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    Current Actions: New collection of information.
    Type of Review: New Collection.
    Affected Public: Individuals and households, businesses and 
organizations, State, Local or Tribal Government.
    Average Expected Annual Number of Activities: 3.
    Respondents: 728.
    Annual Responses: 728.
    Frequency of Response: Once per request.
    Average Minutes per Response: 30.
    Burden Hours: 387.
    An agency may not conduct or sponsor, and a person is not required 
to respond to, a collection of information unless it displays a 
currently valid Office of Management and Budget control number.

    Dated: July 22, 2014.

    By order of the Commission.
Lisa R. Barton,
Secretary to the Commission.
[FR Doc. 2014-17636 Filed 7-25-14; 8:45 am]
BILLING CODE 7020-02-P