[Federal Register Volume 79, Number 123 (Thursday, June 26, 2014)]
[Notices]
[Pages 36302-36303]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2014-15017]


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DEPARTMENT OF ENERGY


Agency Information Collection Extension

AGENCY: U.S. Department of Energy.

ACTION: Notice and Request for Comments.

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SUMMARY: The Department of Energy (DOE), as part of its continuing 
effort to reduce paperwork and respondent burden, invites the general 
public to take this opportunity to comment on the ``Generic Clearance 
for the Collection of Qualitative Feedback on Agency Service Delivery 
'' for approval under the Paperwork Reduction Act (PRA) (44 U.S.C. 3501 
et. seq.). This collection was developed as part of a Federal 
Government-wide effort to streamline the process for seeking feedback 
from the public on service delivery. This notice announces our intent 
to submit this collection to OMB for approval and solicits comments on 
specific aspects for the proposed information collection.

DATES: Comments regarding this collection must be received on or before 
July 28, 2014. If you anticipate that you will be submitting comments, 
but find it difficult to do so within the period of time allowed by 
this notice, please advise the OMB Desk Officer of your intention to 
make a submission as soon as possible. The Desk Officer may be 
telephoned at 202-395-4718.

ADDRESSES: Written comments should be sent to:

DOE Desk Officer, Office of Information and Regulatory Affairs, Office 
of Management and Budget, New Executive Office Building, 735 17th 
Street NW., Room 10102, Washington, DC 20503, and to:
Director, Records Management Division, Office of the Chief Information 
Officer, U.S. Department of Energy, 19901 Germantown Rd., Room G-312, 
Germantown, MD 20874, [email protected].

FOR FURTHER INFORMATION CONTACT:
    Christina Rouleau, Paperwork Reduction Act Officer, Office of the 
Chief Information Officer, U.S. Department of Energy, 19901 Germantown 
Rd., Room G-312, Germantown, MD 20874, (301) 903-6227, 
[email protected].

SUPPLEMENTARY INFORMATION: This information collection request 
contains:

[[Page 36303]]

(1) OMB No. 1910-5160; (2) Information Collection Request Title: 
``Generic Clearance for the Collection of Qualitative Feedback on 
Agency Service Delivery;'' (3) Type of Request: Extension; (4) Purpose: 
The proposed information collection activity provides a means to garner 
qualitative customer and stakeholder feedback in an efficient, timely 
manner, in accordance with the Administration's commitment to improving 
service delivery. ``Qualitative feedback'' refers to information that 
provides useful insights on perceptions and opinions but not 
statistical surveys that yield quantitative results that can be 
generalized to the population of study. This feedback will provide 
insights into customer or stakeholder perceptions, experiences and 
expectations, provide an early warning of issues with service, or focus 
attention on areas where communication, training or changes in 
operations might improve delivery of products or services. These 
collections will allow for ongoing, collaborative and actionable 
communications between the Agency and its customers and stakeholders. 
It will also allow feedback to contribute directly to the improvement 
of program management; (5) Annual Estimated Number of Respondents: 
10,000; (6) Annual Estimated Number of Total Responses: 10,000; (7) 
Annual Estimated Number of Burden Hours: 200,000; (8) Annual Estimated 
Reporting and Recordkeeping Cost Burden: There are no costs for 
Reporting and Recordkeeping. Statutory Authority: Executive Order (EO) 
13571, Streamlining Service Delivery and Improving Customer Service.

    Issued in Washington, DC, on June 20, 2014.
Christina Rouleau,
Acting Director, Records Management Division, IT Planning, 
Architecture, and E-Government, Office of the Chief Information 
Officer, U.S. Department of Energy.
[FR Doc. 2014-15017 Filed 6-25-14; 8:45 am]
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