[Federal Register Volume 79, Number 52 (Tuesday, March 18, 2014)]
[Notices]
[Page 15133]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2014-05962]


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DEPARTMENT OF HEALTH AND HUMAN SERVICES

National Institutes of Health


Proposed Collection; 60-Day Comment Request; Generic Clearance 
for the Collection of Qualitative Feedback on Agency Service Delivery 
(NCI)

AGENCY: National Institutes of Health, HHS.

ACTION: Notice.

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SUMMARY: In compliance with the requirement of Section 3506(c)(2)(A) of 
the Paperwork Reduction Act of 1995, for opportunity for public comment 
on proposed data collection projects, the National Cancer Institute 
(NCI), National Institutes of Health (NIH), will publish periodic 
summaries of proposed projects to be submitted to the Office of 
Management and Budget (OMB) for review and approval.
    Written comments and/or suggestions from the public and affected 
agencies are invited on one or more of the following points: (1) 
Whether the proposed collection of information is necessary for the 
proper performance of the function of the agency, including whether the 
information will have practical utility; (2) The accuracy of the 
agency's estimate of the burden of the proposed collection of 
information, including the validity of the methodology and assumptions 
used; (3) Ways to enhance the quality, utility, and clarity of the 
information to be collected; and (4) Ways to minimize the burden of the 
collection of information on those who are to respond, including the 
use of appropriate automated, electronic, mechanical, or other 
technological collection techniques or other forms of information 
technology.

DATES: Comments Due: Comments regarding this information collection are 
best assured of having their full effect if received by May 19, 2014.

FOR FURTHER INFORMATION CONTACT: To obtain a copy of the data 
collection plans and instruments, submit comments in writing, or 
request more information on the proposed project, contact: Vivian 
Horovitch-Kelley, Office of Management Policy and Compliance, National 
Cancer Institute, 9609 Medical Center Drive, Bethesda, MD 20892-9760 or 
call non-toll-free number 240-276-6850 or Email your request 
[email protected]. Formal requests for additional plans and 
instruments must be requested in writing.

SUPPLEMENTARY INFORMATION: 
    Proposed Collection: Generic Clearance for the Collection of 
Qualitative Feedback on Agency Service Delivery (NCI), 0925-0642, 
Expiration Date 9/31/2014, EXTENSION, National Cancer Institute (NCI), 
National Institutes of Health (NIH).
    Need and Use of Information Collection: There are no changes being 
requested for this submission. The information collection activity is 
garnering qualitative customer and stakeholder feedback in an 
efficient, timely manner, in accordance with the Administration's 
commitment to improving service delivery. This generic provides 
information about the National Cancer Institute's customer or 
stakeholder perceptions, experiences and expectations, provide an early 
warning of issues with service, or focus attention on areas where 
communication, training or changes in operations might improve delivery 
of products or services. It also allows feedback to contribute directly 
to the improvement of program management. Feedback collected under this 
generic clearance provides useful information but it will not yield 
data that can be generalized to the overall population.
    OMB approval is requested for 3 years. There are no costs to 
respondents other than their time. The total estimated burden hours are 
8,750.

                                        Estimated Annualized Burden Hours
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                                                                                      Average
                                                     Number of       Number of      burden per     Total burden
               Type of collection                   respondents    responses per   response (in        hours
                                                                    respondent        hours)
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Surveys.........................................            1000               1           30/60             500
In-Depth Interviews (IDIs) or Small Discussion               500               1           90/60             750
 Groups.........................................
Focus Groups....................................            2000               1           90/60           3,000
Website or Software Usability Tests.............            3000               1           90/60           4,500
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    Dated: March 11, 2014.
Karla Bailey,
NCI Project Clearance Liaison, National Institutes of Health.
[FR Doc. 2014-05962 Filed 3-17-14; 8:45 am]
BILLING CODE 4140-01-P