[Federal Register Volume 79, Number 12 (Friday, January 17, 2014)]
[Notices]
[Pages 3266-3267]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2014-00835]


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DEPARTMENT OF THE TREASURY


Submission for OMB Review; Comment Request

    The Department of the Treasury is planning to submit the following 
information collection request to the Office of Management and Budget 
(OMB) for review and clearance in accordance with the Paperwork 
Reduction Act of 1995, Public Law 104-13.

DATES: Comments should be received on or before March 18, 2014 to be 
assured of consideration.

ADDRESSES: Send comments regarding the burden estimate, or any other 
aspect of the information collection, including suggestion for reducing 
the burden, to Robert Dahl, Departmental Clearance Officer, U.S. 
Department of the Treasury, Suite 8111, 1750 Pennsylvania Ave. NW., 
Washington, DC 20006. (202) 622-3119.

FOR FURTHER INFORMATION CONTACT: Copies of the submission(s) may be 
obtained by calling (202) 622-3119, email at [email protected], or the 
entire information collection request maybe found at www.reginfo.gov.

Treasury Departmental Offices

    OMB Number: 1505-0231.
    Type of Review: Extension without change.
    Title: Generic Clearance for the Collection of Qualitative Feedback 
on Agency Service Delivery.
    Abstract: The information collection activity will garner 
qualitative customer and stakeholder feedback in an efficient, timely 
manner, in accordance with the Administration's commitment to improving 
service delivery. By qualitative feedback we mean information that 
provides useful insights on perceptions and opinions, but are not 
statistical surveys that yield quantitative results that can be 
generalized to the population of study. This feedback will provide 
insights into customer or stakeholder perceptions, experiences and 
expectations, provide an early warning of issues with service, or focus 
attention on areas where communication, training or changes in 
operations might improve delivery of products or services. These 
collections will allow for ongoing, collaborative and actionable 
communications between the Agency and its customers and stakeholders. 
It will also allow feedback to contribute directly to the improvement 
of program management.
    Feedback collected under this generic clearance will provide useful 
information, but it will not yield data that can be generalized to the 
overall population. This type of generic clearance for qualitative 
information will not be used for quantitative information collections 
that are designed to yield reliably actionable results, such as 
monitoring trends over time or documenting program performance. Such 
data uses require more rigorous designs that address: the target 
population to which generalizations will be made, the sampling frame, 
the sample design (including stratification and clustering), the 
precision requirements or power calculations that justify the proposed 
sample size, the expected response rate, methods for assessing 
potential non-response bias, the protocols for data collection, and any 
testing procedures that were or will be undertaken prior fielding the 
study. Depending on the degree of influence the results are likely to 
have, such collections may still be eligible for submission for other 
generic

[[Page 3267]]

mechanisms that are designed to yield quantitative results.
    Average Expected Annual Number of activities: 40.
    Respondents: 40,000.
    Annual responses: 40,000.
    Frequency of Response: Once per request.
    Average minutes per response: 60.
    Burden hours: 40,000.

Robert Dahl,
Treasury PRA Clearance Officer.
[FR Doc. 2014-00835 Filed 1-16-14; 8:45 am]
BILLING CODE 4810-25-P