[Federal Register Volume 78, Number 182 (Thursday, September 19, 2013)]
[Notices]
[Page 57682]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2013-22798]


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DEPARTMENT OF THE TREASURY


Submission for OMB Review; Comment Request

September 16, 2013.
    The Department of the Treasury will submit the following 
information collection request to the Office of Management and Budget 
(OMB) for review and clearance in accordance with the Paperwork 
Reduction Act of 1995, Public Law 104-13, on or after the date of 
publication of this notice.

DATES: Comments should be received on or before October 21, 2013 to be 
assured of consideration.

ADDRESSES: Send comments regarding the burden estimate, or any other 
aspect of the information collection, including suggestion for reducing 
the burden, to (1) Office of Information and Regulatory Affairs, Office 
of Management and Budget, Attention: Desk Officer for Treasury, New 
Executive Office Building, Room 10235, Washington, DC 20503, or email 
at [email protected] and (2) Treasury PRA Clearance Officer, 
1750 Pennsylvania Ave. NW., Suite 8140, Washington, DC 20220, or email 
at [email protected].

FOR FURTHER INFORMATION CONTACT: Copies of the submission(s) may be 
obtained by calling (202) 927-5331, email at [email protected], or the 
entire information collection request maybe found at www.reginfo.gov.

Internal Revenue Service (IRS)

    OMB Number: 1545-XXXX.
    Type of Review: New Collection.
    Title: IRS Customer Satisfaction Surveys.
    Form: N/A.
    Abstract: We are requesting a three-year approval to conduct 41 
specific customer satisfaction and opinion surveys, which will allow 
the Agency to continue to use a data-driven approach to understanding 
customer satisfaction at the Internal Revenue Service (IRS). 
Collecting, analyzing, and using customer opinion data is a vital 
component of IRS's Balanced Measures Approach, as mandated by Internal 
Revenue Service Reform and Restructuring Act of 1998 and Executive 
Order 12862.
    Affected Public: The information collected from taxpayers, 
practitioners, and a few small entities, will help ensure that users of 
IRS programs and services have an effective, efficient, and satisfying 
experience. In regard to online services, this feedback will provide 
insights into customer preferences for online information and services 
on IRS.gov that will meet their needs to resolve inquiries and their 
accounts on their own. This collection of feedback will contribute 
directly to the improvement of content and services provided online.
    Estimated Total Burden Hours: 150,000.

Dawn Wolfgang,
Treasury PRA Clearance Officer.
[FR Doc. 2013-22798 Filed 9-18-13; 8:45 am]
BILLING CODE 4810-35-P