[Federal Register Volume 78, Number 165 (Monday, August 26, 2013)]
[Notices]
[Pages 52770-52771]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2013-20645]


-----------------------------------------------------------------------

DEPARTMENT OF HEALTH AND HUMAN SERVICES

Centers for Disease Control and Prevention

[30Day-13-13ADJ]


Agency Forms Undergoing Paperwork Reduction Act Review

    The Centers for Disease Control and Prevention (CDC) publishes a 
list of information collection requests under review by the Office of 
Management and Budget (OMB) in compliance with the Paperwork Reduction 
Act (44 U.S.C. Chapter 35). To request a copy of these requests, call 
the CDC Reports Clearance Officer at (404) 639-7570 or send an email to 
[email protected]. Send written comments to CDC Desk Officer, Office of 
Management and Budget, Washington, DC 20503 or by fax to (202) 395-
5806. Written comments should be received within 30 days of this 
notice.

Proposed Project

    Generic Clearance for the Collection of Qualitative Feedback on 
Agency Service Delivery--NEW--Centers for Disease Control and 
Prevention (CDC), Office of Surveillance, Epidemiology, and Laboratory 
Services (OSELS), Public Health Surveillance and Informatics Program 
Office (PHSIPO), Informatics Research and Development Activity (IRDA).
    As part of a Federal Government-wide effort to streamline the 
process to seek feedback from the public on service delivery, the CDC 
has submitted a Generic Information Collection Request (Generic ICR): 
``Generic Clearance for the Collection of Qualitative Feedback on 
Agency Service Delivery '' to OMB for approval under the Paperwork 
Reduction Act (PRA) (44 U.S.C. 3501 et seq.).
    To request additional information, please contact Kimberly S. Lane, 
Centers for Disease Control and Prevention, 1600 Clifton Road, MS-D74, 
Atlanta, GA 30333 or send an email to [email protected].

SUPPLEMENTARY INFORMATION:
    Title: Generic Clearance for the Collection of Qualitative Feedback 
on Agency Service Delivery
    Abstract: The information collection activity will garner 
qualitative customer and stakeholder feedback in an efficient, timely 
manner, in accordance with the Administration's commitment to improving 
service delivery. By qualitative feedback we mean information that 
provides useful insights on perceptions and opinions, but are not 
statistical surveys that yield quantitative results that can be 
generalized to the population of study. This feedback will provide 
insights into customer or stakeholder perceptions, experiences and 
expectations, provide an early warning of issues with service, or focus 
attention on areas where communication, training or changes in 
operations might improve delivery of products or services. These 
collections will allow for ongoing, collaborative and actionable 
communications between the Agency and its customers and stakeholders. 
It will also allow feedback to contribute directly to the improvement 
of program management.
    Feedback collected under this generic clearance will provide useful 
information, but it will not yield data that can be generalized to the 
overall population. This type of generic clearance for qualitative 
information will not be used for quantitative information collections 
that are designed to yield reliably actionable results, such as 
monitoring trends over time or documenting program performance. Such 
data uses require more rigorous designs that address: The target 
population to which generalizations will be made, the sampling frame, 
the sample design (including stratification and clustering), the 
precision requirements or power calculations that justify the proposed 
sample size, the expected response rate, methods for assessing 
potential non-response bias, the protocols for data collection, and any 
testing procedures that were or will be undertaken prior fielding the 
study. Depending on the degree of influence the results are likely to 
have, such collections may still be eligible for submission for other 
generic mechanisms that are designed to yield quantitative results.
    The Agency received no comments in response to the 60-day notice 
published in the Federal Register on December 22, 2010 (75 FR 80542).
    This is a new collection of information. Respondents will be 
screened and selected from Individuals and Households, Businesses, 
Organizations, and/or State, Local or Tribal Government. Below we 
provide CDC's projected annualized estimate for the next three years. 
There is no cost to respondents other than their time. The estimated 
annualized burden hours for this data collection activity are 550.

----------------------------------------------------------------------------------------------------------------
                                               Average number       Annual
             Type of collection                of respondents   frequency per    Average number   Average hours
                                                per activity       response      of activities     per response
----------------------------------------------------------------------------------------------------------------
Online surveys, Telephone Surveys, Focus               1,100                1            1,100            30/60
 Groups, In person observation/testing......
----------------------------------------------------------------------------------------------------------------



[[Page 52771]]

LeRoy Richardson,
Chief, Information Collection Review Office, Office of Scientific 
Integrity, Office of the Associate Director for Science, Office of the 
Director, Centers for Disease Control and Prevention.
[FR Doc. 2013-20645 Filed 8-23-13; 8:45 am]
BILLING CODE 4163-18-P