[Federal Register Volume 78, Number 162 (Wednesday, August 21, 2013)]
[Notices]
[Page 51808]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2013-20374]


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DEPARTMENT OF TRANSPORTATION

Federal Aviation Administration


Agency Information Collection Activities: Requests for Comments; 
Clearance of Renewed Approval of Information Collection: Associate 
Administrator for Commercial Space Transportation (AST) Customer 
Service Survey

AGENCY: Federal Aviation Administration (FAA), DOT.

ACTION: Notice and request for comments.

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SUMMARY: In accordance with the Paperwork Reduction Act of 1995, FAA 
invites public comments about our intention to request the Office of 
Management and Budget (OMB) approval to renew an information 
collection. The FAA Office of the Associate Administrator for 
Commercial Space Transportation (AST) conducts this survey in order to 
obtain industry input on customer service standards which have been 
developed and distributed to industry customers.

DATES: Written comments should be submitted by October 21, 2013.

FOR FURTHER INFORMATION CONTACT: Kathy DePaepe at (405) 954-9362, or by 
email at: [email protected].

SUPPLEMENTARY INFORMATION: 
    OMB Control Number: 2120-0611.
    Title: Associate Administrator for Commercial Space Transportation 
(AST) Customer Service Survey
    Form Numbers: There are no FAA forms associated with this 
collection.
    Type of Review: Renewal of an information collection.
    Background: This information is being collected to obtain feedback 
from the companies and organizations that utilize the products and 
services of the Federal Aviation Administration's Office of Commercial 
Space Transportation (AST). The data collected will be analyzed by AST 
to determine the quality of services provided by AST to its industry 
and government customers, and to address any problems or issues found 
as a result of the data analysis.
    Respondents: Approximately 50 industry customers.
    Frequency: Information is collected on occasion.
    Estimated Average Burden per Response: 1 hour.
    Estimated Total Annual Burden: 50 hours.

ADDRESSES: Send comments to the FAA at the following address: Ms. Kathy 
DePaepe, Room 126B, Federal Aviation Administration, AES-200, 6500 S. 
MacArthur Blvd., Oklahoma City, OK 73169.
    Public Comments Invited: You are asked to comment on any aspect of 
this information collection, including (a) Whether the proposed 
collection of information is necessary for FAA's performance; (b) the 
accuracy of the estimated burden; (c) ways for FAA to enhance the 
quality, utility and clarity of the information collection; and (d) 
ways that the burden could be minimized without reducing the quality of 
the collected information. The agency will summarize and/or include 
your comments in the request for OMB's clearance of this information 
collection.

    Issued in Washington, DC on August 14, 2013.
Albert R. Spence,
FAA Assistant Information Collection Clearance Officer, IT Enterprises 
Business Services Division, AES-200.
[FR Doc. 2013-20374 Filed 8-20-13; 8:45 am]
BILLING CODE 4910-13-P