[Federal Register Volume 78, Number 106 (Monday, June 3, 2013)]
[Notices]
[Pages 33097-33098]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2013-13074]


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DEPARTMENT OF HEALTH AND HUMAN SERVICES

National Institutes of Health


Agency Information Collection Activities; Proposed Collection; 
Comment Request: Generic Clearance for the Collection of Qualitative 
Feedback on Agency Service Delivery, National Institute of Neurological 
Disorders and Stroke (NINDS)

SUMMARY: As part of a Federal Government-wide effort to streamline the 
process to seek feedback from the public on service delivery, the 
National Institute of Neurological Disorders (NINDS) has submitted a 
Generic Information Collection Request (Generic ICR): ``Generic 
Clearance for the Collection of Qualitative Feedback on Agency Service 
Delivery'' to OMB for approval under the Paperwork Reduction Act (PRA) 
(44 U.S.C. 3501 et. seq.).

DATES: Comments must be submitted within 30 days after publication in 
the Federal Register.

ADDRESSES: Written comments may be submitted to the Office of 
Management and Budget, Office of Information and Regulatory Affairs, 
Attn: NIH Desk Officer, by Email to [email protected], or by 
fax to 202-395-6974.

FOR FURTHER INFORMATION CONTACT: To request additional information, 
please contact: Paul Scott, Ph.D., Director, Office of Science Policy 
and Planning, NINDS, 31/8A03 Center Drive, Bethesda, MD 20892-2178, or 
Email your request, including your address to [email protected].

SUPPLEMENTARY INFORMATION:
    Title: Generic Clearance for the Collection of Qualitative Feedback 
on Agency Service Delivery.
    Abstract: The information collection activity will garner 
qualitative customer and stakeholder feedback in an efficient, timely 
manner, in accordance with the Administration's commitment to improving 
service delivery. By qualitative feedback we mean information that 
provides useful insights on perceptions and opinions,

[[Page 33098]]

but are not statistical surveys that yield quantitative results that 
can be generalized to the population of study. This feedback will 
provide insights into customer or stakeholder perceptions, experiences 
and expectations, provide an early warning of issues with service, or 
focus attention on areas where communication, training or changes in 
operations might improve delivery of products or services. These 
collections will allow for ongoing, collaborative and actionable 
communications between the Agency and its customers and stakeholders. 
It will also allow feedback to contribute directly to the improvement 
of program management.
    Feedback collected under this generic clearance will provide useful 
information, but it will not yield data that can be generalized to the 
overall population. This type of generic clearance for qualitative 
information will not be used for quantitative information collections 
that are designed to yield reliably actionable results, such as 
monitoring trends over time or documenting program performance. Such 
data uses require more rigorous designs that address: the target 
population to which generalizations will be made, the sampling frame, 
the sample design (including stratification and clustering), the 
precision requirements or power calculations that justify the proposed 
sample size, the expected response rate, methods for assessing 
potential non-response bias, the protocols for data collection, and any 
testing procedures that were or will be undertaken prior fielding the 
study. Depending on the degree of influence the results are likely to 
have, such collections may still be eligible for submission for other 
generic mechanisms that are designed to yield quantitative results.
    No comments were received in response to the 60-day notice 
published in the Federal Register of December 22, 2010 (75 FR 80542).
    Below we provide NINDS's projected average estimates for the next 
three years:
    Current Actions: New collection of information.
    Type of Review: New Collection.
    Affected Public: Individuals and Households, Businesses and 
Organizations, State, Local or Tribal Government.
    Average Expected Annual Number of activities: 6.
    Respondents: 14,700.
    Annual responses: 24,700.
    Frequency of Response: Once per request for 5 activities, twice per 
request for 1 activity.
    Average minutes per response: 57.
    Burden hours: 5750.
    An agency may not conduct or sponsor, and a person is not required 
to respond to, a collection of information unless it displays a 
currently valid Office of Management and Budget control number.

    Dated: May 24, 2013.
Story Landis,
Director, National Institute of Neurological Disorders and Stroke, 
National Institutes of Health.
[FR Doc. 2013-13074 Filed 5-31-13; 8:45 am]
BILLING CODE 4140-01-P