[Federal Register Volume 78, Number 86 (Friday, May 3, 2013)]
[Notices]
[Pages 26033-26034]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2013-10435]


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DEPARTMENT OF HEALTH AND HUMAN SERVICES

Centers for Disease Control and Prevention

[30Day-13-13PX]


Agency Forms Undergoing Paperwork Reduction Act Review

    The Centers for Disease Control and Prevention (CDC) publishes a 
list of information collection requests under review by the Office of 
Management and Budget (OMB) in compliance with the Paperwork Reduction 
Act (44 U.S.C. chapter 35). To request a copy of these requests, call 
(404) 639-7570 or send an email to [email protected]. Send written comments 
to CDC Desk Officer, Office of Management and Budget, Washington, DC 
20503 or by fax to (202) 395-5806. Written comments should be received 
within 30 days of this notice.

Proposed Project

    Generic Clearance for the Collection of Qualitative Feedback on 
Agency Service Delivery--NEW--Epidemiology and Analysis Program Office, 
Office of Surveillance and Laboratory Services, Centers for Disease 
Control and Prevention (CDC).
    As part of a Federal Government-wide effort to streamline the 
process to seek feedback from the public on service delivery, the CDC 
has submitted a Generic Information Collection Request (Generic ICR): 
``Generic Clearance for the Collection of Qualitative Feedback on 
Agency Service Delivery'' to OMB for approval under the Paperwork 
Reduction Act (PRA) (44 U.S.C. 3501 et. seq.).
    To request additional information, please contact Kimberly S. Lane, 
Centers for Disease Control and Prevention, 1600 Clifton Road, MS-D74, 
Atlanta, GA 30333 or send an email to [email protected].

SUPPLEMENTARY INFORMATION: 

    Title: Generic Clearance for the Collection of Qualitative Feedback 
on Agency Service Delivery.
    Abstract: The information collection activity will garner 
qualitative customer and stakeholder feedback in an efficient, timely 
manner, in accordance with the Administration's commitment to improving 
service delivery. By qualitative feedback we mean information that 
provides useful insights on perceptions and opinions, but are not 
statistical surveys that yield quantitative results that can be 
generalized to the population of study. This feedback will provide 
insights into customer or stakeholder perceptions, experiences and 
expectations, provide an early warning of issues with service, or focus 
attention on areas where communication, training or changes in 
operations might improve delivery of products or services. These 
collections will allow for ongoing, collaborative and actionable 
communications between the Agency and its customers and stakeholders. 
It will also allow feedback to contribute directly to the improvement 
of program management.
    Feedback collected under this generic clearance will provide useful 
information, but it will not yield data that can be generalized to the 
overall population. This type of generic clearance for qualitative 
information will not be used for quantitative information collections 
that are designed to yield reliably actionable results, such as 
monitoring trends over time or documenting program

[[Page 26034]]

performance. Such data uses require more rigorous designs that address: 
the target population to which generalizations will be made, the 
sampling frame, the sample design (including stratification and 
clustering), the precision requirements or power calculations that 
justify the proposed sample size, the expected response rate, methods 
for assessing potential non-response bias, the protocols for data 
collection, and any testing procedures that were or will be undertaken 
prior fielding the study. Depending on the degree of influence the 
results are likely to have, such collections may still be eligible for 
submission for other generic mechanisms that are designed to yield 
quantitative results.
    The Agency received no comments in response to the 60-day notice 
published in the Federal Register on December 22, 2010 (75 FR 80542, 
pages 80542-80543).
    This is a new collection of information. Respondents will be 
screened and selected from Individuals and Households, Businesses, 
Organizations, and/or State, Local or Tribal Government. Below we 
provide CDC's projected annualized estimate for the next three years. 
There is no cost to respondents other than their time. The estimated 
annualized burden hours for this data collection activity are 13,933.

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                                                                      Annual
               Type of collection                    Number of     frequency per  Average number     Hours per
                                                    respondents      response      of activities     response
----------------------------------------------------------------------------------------------------------------
Online surveys..................................          20,000               1               2           20/60
In person interviews............................             120               1               2           60/60
Focus groups....................................             120               1               2           90/60
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Ron A. Otten,
Director, Office of Scientific Integrity, Office of the Associate 
Director for Science, Office of the Director, Centers for Disease 
Control and Prevention.
[FR Doc. 2013-10435 Filed 5-2-13; 8:45 am]
BILLING CODE 4163-18-P