[Federal Register Volume 78, Number 83 (Tuesday, April 30, 2013)]
[Notices]
[Pages 25359-25360]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2013-10112]


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DEPARTMENT OF VETERANS AFFAIRS


Agency Emergency Information Collection (Principles of Excellence 
Complaint Intake Questionnaire) Activities Under OMB--Request for 
Public Comment

AGENCY: Veterans Benefits Administration, Department of Veterans 
Affairs.

[[Page 25360]]


ACTION: Notice.

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SUMMARY: In compliance with the Paperwork Reduction Act (PRA) of 1995 
(44 U.S.C. 3501-3521), this notice announces that the Veterans Benefits 
Administration (VBA), Department of Veterans Affairs, has submitted the 
collection of information abstracted below to the Office of Management 
and Budget (OMB) for review and public comment. The PRA submission 
describes the nature of the information collection and its expected 
cost and burden; it includes the actual data collection instrument. 
Interested persons are invited to send comments regarding this burden 
estimate or any other aspect of this collection of information, 
including any of the following subjects: (1) The necessity and utility 
of the proposed information collection for the proper performance of 
the agency's functions; (2) the accuracy of the estimated burden; (3) 
ways to enhance the quality, utility, and clarity of the information to 
be collected; and (4) the use of automated collection techniques or 
other forms of information technology to minimize the information 
collection burden.
    To obtain copies of the supporting statement and the related form 
for this information collection, contact the Further Information 
Contact listed in this notice.
    DATE: Comments must be submitted on or before May 30, 2013.

ADDRESSES: Submit written comments on the collection of information 
through www.Regulations.gov or to VA's OMB Desk Officer, OMB Human 
Resources and Housing Branch, New Executive Office Building, Room 
10235, Washington, DC 20503 (202) 395-7316. Please refer to ``OMB 
Control No. [NEW] (Principles of Excellence Complaint Intake 
Questionnaire)'' in any correspondence

FOR FURTHER INFORMATION CONTACT: Crystal Rennie, Enterprise Records 
Service (005R1B), Department of Veterans Affairs, 810 Vermont Avenue 
NW, Washington, DC 20420, (202) 632-7492, Fax (202) 632-7583 or email 
[email protected]. Please refer to ``OMB Control No. [NEW] 
(Principles of Excellence Complaint Intake Questionnaire).''

SUPPLEMENTARY INFORMATION: 
    Title: Principles of Excellence Complaint Intake Questionnaire, VA 
Form 22-0959.
    OMB Control Number: 2900-NEW.
    Type of Review: New collection.
    Abstract: The purpose of the centralized complaint system is to 
provide a standardized method for beneficiaries and others to submit a 
complaint or allegation that an entity or individual has not or may not 
have adhered to the principles of excellence established in the 
Executive Order 13607, Establishing Principles of Excellence for 
Educational Institutions Serving Service Members, Veterans, Spouses, 
and Other Family Members.
    The Complaint Intake Form will enable VA to identify the entity or 
individual not in compliance with the Principles of Excellence and to 
assess the complaints of noncompliance. Assessment of compliance will 
include identifying areas we can improve to ensure adherence to the 
Principles of Excellence. The respondent will submit a complaint or 
allegation that an entity or individual has not adhered to the 
Principles of Excellence. The information gathered on the form can only 
be obtained from the individual respondent.
    We are conducting a single 30-day public comment review period 
pursuant to 5 CFR 1320.13. This emergency approval, which will be for a 
limited time, will be followed by a request for extension of the 
approval for the standard 3-year period. An agency may not conduct or 
sponsor, and a person is not required to respond to a collection of 
information unless it displays a currently valid OMB control number.
    Affected Public: Individuals or households.
    Estimated Annual Burden: 400 hours.
    Estimated Average Burden per Respondent: 15 minutes.
    Frequency of Response: On occasion.
    Estimated Number of Respondents: 1,200.

    Dated: April 24, 2013.

    By direction of the Secretary:
William F. Russo,
Deputy Director, Office of Regulations Policy and Management, Office of 
General Counsel, Department of Veterans Affairs.
[FR Doc. 2013-10112 Filed 4-29-13; 8:45 am]
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