[Federal Register Volume 78, Number 2 (Thursday, January 3, 2013)]
[Notices]
[Page 281]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2012-31641]


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 Notices
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  Federal Register / Vol. 78, No. 2 / Thursday, January 3, 2013 / 
Notices  

[[Page 281]]



DEPARTMENT OF AGRICULTURE


Submission for OMB Review; Comment Request

December 28, 2012.
    The Department of Agriculture has submitted the following 
information collection requirement(s) to OMB for review and clearance 
under the Paperwork Reduction Act of 1995, Public Law 104-13. Comments 
regarding (a) whether the collection of information is necessary for 
the proper performance of the functions of the agency, including 
whether the information will have practical utility; (b) the accuracy 
of the agency's estimate of burden including the validity of the 
methodology and assumptions used; (c) ways to enhance the quality, 
utility and clarity of the information to be collected; (d) ways to 
minimize the burden of the collection of information on those who are 
to respond, including through the use of appropriate automated, 
electronic, mechanical, or other technological collection techniques or 
other forms of information technology should be addressed to: Desk 
Officer for Agriculture, Office of Information and Regulatory Affairs, 
Office of Management and Budget (OMB), [email protected] or 
fax (202) 395-5806 and to Departmental Clearance Office, USDA, OCIO, 
Mail Stop 7602, Washington, DC 20250-7602. Comments regarding these 
information collections are best assured of having their full effect if 
received within 30 days of this notification. Copies of the 
submission(s) may be obtained by calling (202) 720-8958.
    An agency may not conduct or sponsor a collection of information 
unless the collection of information displays a currently valid OMB 
control number and the agency informs potential persons who are to 
respond to the collection of information that such persons are not 
required to respond to the collection of information unless it displays 
a currently valid OMB control number.

Animal and Plant Health Inspection Service

    Title: Stakeholder/Customer Satisfaction Survey.
    OMB Control Number: 0579-0360.
    Summary of Collection: In 2003, the Plant Health Program (PHP) 
unit, Plant Protection and Quarantine, Animal and Plant Health 
Inspection Service (APHIS), obtained from the International 
Organization of Standardization (ISO, nongovernmental worldwide network 
of national standards institutes) certification in the ISO 9001;2008 
standard for its permit services. To meet the ISO 9001;2008 standards, 
an organization must demonstrate its ability to consistently provide a 
product that meets customer quality requirements and applicable 
regulatory requirements, while aiming to enhance customer satisfaction 
through effective application of the system, including processes for 
continual improvement of its performance. In order to remain in 
compliance with Clause 8.2.1 (Customer Satisfaction) of the ISO 
9001;2008 standard, PHP must measure the performance of its quality 
management system by monitoring information related to customer 
perception in relationship to customer requirements. PHP has determined 
that the best method for obtaining this information is through the use 
of stakeholder/customer satisfaction surveys.
    Need and Use of the Information: PHP will collect information from 
the survey to solicit stakeholder and customer feedback with regards to 
their satisfaction with the regulatory services of Permit Services and 
Pest Permit Evaluations.
    Description of Respondents: Business or other for-profit.
    Number of Respondents: 500.
    Frequency of Responses: Reporting: On occasion.
    Total Burden Hours: 48.

Ruth Brown,
Departmental Information Collection Clearance Officer.
[FR Doc. 2012-31641 Filed 1-2-13; 8:45 am]
BILLING CODE 3410-34-P