[Federal Register Volume 77, Number 215 (Tuesday, November 6, 2012)]
[Notices]
[Page 66595]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2012-26984]



[[Page 66595]]

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DEPARTMENT OF DEFENSE

Office of the Secretary

[Docket ID: DoD-2012-OS-0134]


Proposed Collection; Comment Request

AGENCY: Office of the Under Secretary of Defense for Personnel and 
Readiness, DoD.

ACTION: Notice.

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    In compliance with Section 3506(c)(2)(A) of the Paperwork Reduction 
Act of 1995, the Office of the Under Secretary of Defense for Personnel 
and Readiness announces a proposed public information collection and 
seeks public comment on the provisions thereof. Comments are invited 
on: (a) Whether the proposed collection of information is necessary for 
the proper performance of the functions of the agency, including 
whether the information shall have practical utility; (b) the accuracy 
of the agency's estimate of the burden of the proposed information 
collection; (c) ways to enhance the quality, utility, and clarity of 
the information to be collected; and (d) ways to minimize the burden of 
the information collection on respondents, including through the use of 
automated collection techniques or other forms of information 
technology.

DATES: Consideration will be given to all comments received by January 
7, 2013.

ADDRESSES: You may submit comments, identified by docket number and 
title, by any of the following methods:
     Federal eRulemaking Portal: http://www.regulations.gov. 
Follow the instructions for submitting comments.
     Mail: Federal Docket Management System Office, 4800 Mark 
Center Drive, East Tower, Suite 02G09, Alexandria, VA 22350-3100.
    Instructions: All submissions received must include the agency 
name, docket number and title for this Federal Register document. The 
general policy for comments and other submissions from members of the 
public is to make these submissions available for public viewing on the 
Internet at http://www.regulations.gov as they are received without 
change, including any personal identifiers or contact information.

FOR FURTHER INFORMATION CONTACT: To request more information on this 
proposed information collection or to obtain a copy of the proposal and 
associated collection instruments, please write to the Office of the 
Under Secretary of Defense for Personnel and Readiness (OUSD), Military 
Community and Family Policy (MCFP), State Liaison and Educational 
Opportunities Division, ATTN: Ms. Kerrie Tucker, 4800 Mark Center 
Drive, Suite 14E08, Alexandria, VA 22350-2300 or send email to project 
officer at: [email protected].
    Title; Associated Form; and OMB Number: Pilot for Centralized 
Student Complaint Process, DoD Postsecondary Student Complaint Intake 
Form for Service Members and Their Families; DoD Form x640, ``Student 
Complaint Intake Form''; OMB Control Number 0704-TBD.
    Needs and Uses: The information collection requirement is necessary 
to obtain, document, and respond to complaints, questions, and other 
information concerning post-secondary education and services provided 
to military students, veterans, and their family members. The form is 
included to help document information such as the level of study of the 
student, school the student is attending, type of education benefits 
being used, branch of the military service, substance of the complaint, 
and preferred contact information for the person making the contact.
    Affected Public: Individuals or households, business or other for 
profit; Not-for-profit institutions, Federal Government, and State, 
local, or Tribal government.
    Annual Burden Hours: 100.
    Number of Respondents: 600.
    Responses per Respondent: 1.
    Average Burden per Response: 10 minutes.
    Frequency: On occasion.

SUPPLEMENTARY INFORMATION: 

Summary of Information Collection

    President Barack Obama signed Executive Order 13607 on April 27, 
2012 to address the problem of aggressive and deceptive targeting of 
Service members, veterans, and their families by some educational 
institutions. Section 4 of the Executive Order specifically calls for 
the creation of a robust, centralized complaint process for students 
receiving Federal military and veterans' educational benefits.
    DoD, along with the participating Federal agencies identified in 
the Executive Order have determined that this complaint process, in 
addition to taking in complaints about abusive or deceptive practices 
by schools, must create an opportunity for schools to resolve those 
complaints, and must ensure that complaint data is accessible both to 
the relevant components at the Departments of Defense, Veterans 
Affairs, and Education that review schools for compliance and program 
eligibility, as well as the relevant law enforcement agencies that will 
prosecute any illegal practices. Beyond creation of this complaint 
process, the agencies seek to prevent abusive, deceptive, and 
fraudulent practices through the following mechanisms: establishment of 
risk-based program reviews; limits on access to military installations 
by educational institutions; and the use of intellectual property and 
other legal protections to ensure Web sites and programs are not 
deceptively suggesting military affiliation or endorsement.
    A centralized complaint system will provide a resource for students 
receiving military and veteran educational benefits to effectively 
submit complaints against institutions they feel have acted deceptively 
or fraudulently. The first step is to make it easier for prospective 
and current military students to raise these concerns.

    Dated: October 31, 2012.
Aaron Siegel,
Alternate OSD Federal Register Liaison Officer, Department of Defense.
[FR Doc. 2012-26984 Filed 11-5-12; 8:45 am]
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