[Federal Register Volume 77, Number 85 (Wednesday, May 2, 2012)]
[Notices]
[Page 26043]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2012-10480]


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DEPARTMENT OF JUSTICE

[OMB Number 1103-NEW]


Agency Information Collection Activities; Proposed collection; 
Comments Requested: CRS Customer Satisfaction Survey

ACTION: 60-Day notice of information collection under review.

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    The Department of Justice (DOJ), Community Relations Service (CRS) 
will be submitting the following information collection request to the 
Office of Management and Budget (OMB) for review and approval in 
accordance with the Paperwork Reduction Act of 1995. The proposed 
information collection is published to obtain comments from the public 
and affected agencies. Comments are encouraged and will be accepted for 
``sixty days'' until July 2, 2012. This process is conducted in 
accordance with 5 CFR 1320.10.
    If you have comments especially on the estimated public burden or 
associated response time, suggestions, or need a copy of the proposed 
information collection instrument with instructions or additional 
information, please contact Gilbert Moore, Deputy Director, Community 
Relations Service, 600 E Street NW., Suite 6000, Washington, DC 20530, 
Office phone (202) 305-2935.
    Written comments and suggestions from the public and affected 
agencies concerning the proposed collection of information are 
encouraged. Your comments should address one or more of the following 
four points:

--Evaluate whether the proposed collection of information is necessary 
for the proper performance of the functions of the agency, including 
whether the information will have practical utility;
--Evaluate the accuracy of the agencies estimate of the burden of the 
proposed collection of information, including the validity of the 
methodology and assumptions used;
--Enhance the quality, utility, and clarity of the information to be 
collected; and
--Minimize the burden of the collection of information on those who are 
to respond, including through the use of appropriate automated, 
electronic, mechanical, or other technological collection techniques or 
other forms of information technology, e.g., permitting electronic 
submission of responses.

Overview of This Information Collection

    (1) Type of Information Collection: Response to `Quality of 
Service' Survey.
    (2) Title of the Form/Collection: CRS `Quality of Service' Survey.
    (3) Agency form number, if any, and the applicable component of the 
Department of Justice sponsoring the collection: Form Number: CRS 
Community Relations Service.
    (4) Affected public who will be asked or required to respond, as 
well as a brief abstract:
    Primary: Local and state elected officials, heads of support 
service agencies as Police, Education, Human Relations agencies, heads 
of public advocacy organizations, and vested formal and informal 
community leaders. Abstract: The CRS `Customer Satisfaction Survey' 
will help CRS maintain the highest standards of professional 
conciliation and mediation work while also identifying new areas and 
programs of expertise needed to improve service deliverables to 
emerging community concerns.
    (5) An estimate of the total number of respondents and the amount 
of time estimated for an average respondent to respond: It is estimated 
that 500 respondents will complete the form within approximately 15 
minute.
    (6) An estimate of the total public burden (in hours) associated 
with the collection: There are an estimated 125 annual total CRS burden 
hours associated with this collection.
    If additional information is required contact: Jerri Murray, 
Department Clearance Officer, Policy and Planning Staff, Justice 
Management Division, Department of Justice, Two Constitution Square, 
145 N Street NE., Room 2E-508, Washington, DC 20530.

Jerri Murray,
Department Clearance Officer, PRA, U.S. Department of Justice.
[FR Doc. 2012-10480 Filed 5-1-12; 8:45 am]
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