[Federal Register Volume 77, Number 80 (Wednesday, April 25, 2012)]
[Notices]
[Pages 24711-24712]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2012-9976]


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FEDERAL DEPOSIT INSURANCE CORPORATION


Agency Information Collection Activities: Proposed Collection 
Renewal; Comment Request

AGENCY: Federal Deposit Insurance Corporation (FDIC).

ACTION: Notice and request for comment.

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SUMMARY: The FDIC, as part of its continuing effort to reduce paperwork 
and respondent burden, invites the general public and other Federal 
agencies to take this opportunity to comment on renewal of an existing 
information collection, as required by the Paperwork Reduction Act of 
1995 (44 U.S.C. chapter 35). Currently, the FDIC is soliciting comment 
on revision and renewal of the information collection described below.

DATES: Comments must be submitted on or before June 25, 2012.

ADDRESSES: Interested parties are invited to submit written comments to 
the FDIC by any of the following methods:
     http://www.FDIC.gov/regulations/laws/federal/notices.html
     Email: [email protected] Include the name of the 
collection in the subject line of the message.
     Mail: Leneta G. Gregorie (202-898-3719), Counsel, Room 
NYA-5050, Federal Deposit Insurance Corporation, 550 17th Street NW., 
Washington, DC 20429.
     Hand Delivery: Comments may be hand-delivered to the guard 
station at the rear of the 17th Street Building (located on F Street), 
on business days between 7 a.m. and 5 p.m.

[[Page 24712]]

    All comments should refer to the relevant OMB control number. A 
copy of the comments may also be submitted to the OMB desk officer for 
the FDIC: Office of Information and Regulatory Affairs, Office of 
Management and Budget, New Executive Office Building, Washington, DC 
20503.

FOR FURTHER INFORMATION CONTACT: Leneta G. Gregorie, at the FDIC 
address above.

SUPPLEMENTARY INFORMATION:
    Proposal to revise and renew the following currently approved 
collection of information:
    Title: Customer Assistance.
    OMB Number: 3064-0134.
    Form Number: FDIC 6422/04.
    Frequency of Response: On occasion.
    Affected Public: Individuals, Households, Business or financial 
institutions.
    Estimated Number of Respondents: 15000.
    Estimated Time per Response: 0.5 hours.
    Total Annual Burden: 7500 hours.
    General Description of Collection: This collection permits the FDIC 
to collect information from customers of financial institutions who 
have inquiries or complaints about service. Customers may document 
their complaints or inquiries to the FDIC using a letter or an optional 
form (6422/04). The optional form is being revised to facilitate on-
line completion and submission of the form and to shorten FDIC response 
times by making it easier to identify the nature of the complaint and 
to route the customer inquiry to the appropriate FDIC contact. A copy 
of the revised form can be accessed via a link directly beneath this 
notice on the FDIC's Federal Register Citations Web page: http://
www.fdic.gov/regulations/laws/federal/notices.html.

Request for Comment

    Comments are invited on: (a) Whether the collection of information 
is necessary for the proper performance of the FDIC's functions, 
including whether the information has practical utility; (b) the 
accuracy of the estimates of the burden of the information collection, 
including the validity of the methodology and assumptions used; (c) 
ways to enhance the quality, utility, and clarity of the information to 
be collected; and (d) ways to minimize the burden of the information 
collection on respondents, including through the use of automated 
collection techniques or other forms of information technology. All 
comments will become a matter of public record.

    Dated at Washington, DC, this 20th day of April 2012.

Federal Deposit Insurance Corporation.
Robert Feldman,
Executive Secretary.
[FR Doc. 2012-9976 Filed 4-24-12; 8:45 am]
BILLING CODE 6714-01-P