[Federal Register Volume 76, Number 248 (Tuesday, December 27, 2011)]
[Notices]
[Page 80885]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2011-33058]


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DEPARTMENT OF COMMERCE


Submission for OMB Review; Comment Request

    The Department of Commerce will submit to the Office of Management 
and Budget (OMB) for clearance the following proposal for collection of 
information under the provisions of the Paperwork Reduction Act (44 
U.S.C. chapter 35).
    Agency: National Oceanic and Atmospheric Administration (NOAA).
    Title: NOAA Customer Surveys.
    OMB Control Number: 0648-0342.
    Form Number(s): NA.
    Type of Request: Regular submission (extension of a current 
information collection).
    Number of Respondents: 605,529.
    Average Hours Per Response: 5-6 minutes.
    Burden Hours: 57,000.
    Needs and Uses: This request is for extension of a current 
information collection.
    This collection follows the guidelines contained in the OMB 
Resource Manual for Customer Surveys. In accordance with Executive 
Order 12862, the National Performance Review, and good management 
practices, NOAA offices seek approval to continue to gather customer 
feedback on services and/or products, which can be used in planning for 
service/product modification and prioritization. Under this generic 
clearance, individual offices would use approved questionnaires and 
develop new questionnaires, as needed, by selecting subsets of the 
approved set of collection questions and tailoring those specific 
questions to be meaningful for their particular programs. These 
proposed questionnaires would then be submitted to OMB using a fast-
track request for approval process, for which separate Federal Register 
notices are not required. Surveys currently being conducted include Web 
site satisfaction surveys, a Chart Users survey, and a Coastal Services 
Center Training Evaluation.
    The generic clearance will not be used to survey any bodies NOAA 
regulates unless precautions are taken to ensure that the respondents 
believe that they are not under any risk for not responding or for the 
contents of their responses; e.g., in no survey to such a population 
will the names and addresses of respondents be required.
    Affected Public: Individuals or households, not-for-profit 
organizations, Federal government, state, local and tribal governments.
    Frequency: Annually and on occasion.
    Respondent's Obligation: Voluntary.
    OMB Desk Officer: [email protected].
    Copies of the above information collection proposal can be obtained 
by calling or writing Diana Hynek, Departmental Paperwork Clearance 
Officer, (202) 482-0266, Department of Commerce, Room 6616, 14th and 
Constitution Avenue NW, Washington, DC 20230 (or via the Internet at 
[email protected]).
    Written comments and recommendations for the proposed information 
collection should be sent within 30 days of publication of this notice 
to [email protected].

    Dated: December 20, 2011.
Gwellnar Banks,
Management Analyst, Office of the Chief Information Officer.
[FR Doc. 2011-33058 Filed 12-23-11; 8:45 am]
BILLING CODE 3510-22-P