[Federal Register Volume 76, Number 238 (Monday, December 12, 2011)]
[Notices]
[Pages 77203-77204]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2011-31748]


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 Notices
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 This section of the FEDERAL REGISTER contains documents other than rules 
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  Federal Register / Vol. 76, No. 238 / Monday, December 12, 2011 / 
Notices  

[[Page 77203]]



DEPARTMENT OF AGRICULTURE

National Agricultural Library


Notice of Intent To Seek Approval To Collect Information

AGENCY: National Agricultural Library, Agricultural Research Service, 
USDA.

ACTION: Notice and request for comments.

-----------------------------------------------------------------------

SUMMARY: In accordance with the Paperwork Reduction Act of 1995 (Pub. 
L. 104-13) and Office of Management and Budget (OMB) regulations at 5 
CFR part 1320, this notice announces the National Agricultural 
Library's intent to request renewal of an information collection to 
obtain an evaluation of user satisfaction with NAL Internet sites.

DATES: Comments on this notice must be received by February 10, 2012 to 
be assured of consideration.

ADDRESSES: You may submit comments by any of the following methods:
     Email: [email protected].
     Fax: (301) 504-5453 attention John Gladstone.
     Mail/Hand Delivery/Courier:ISD/National Agricultural 
Library, 10301 Baltimore Ave, Room 105, Beltsville, Maryland 20705-
2351.

FOR FURTHER INFORMATION CONTACT: John Gladstone at (301) 504-5462.

SUPPLEMENTARY INFORMATION:
    Title: ``Evaluation of User Satisfaction with NAL Internet Sites.''
    OMB Number: 0518-0040.
    Expiration Date: N/A.
    Type of Request: Approval for renewed data collection.
    Abstract: This is a request, made by the National Agricultural 
Library (NAL) Office of the Director (OD), Office of the Associate 
Director of Information Services, that the Office of Management and 
Budget (OMB) approve, under the Paperwork Reduction Act of 1995, a 
three year generic clearance for the NAL to conduct user satisfaction 
research around its Internet sites. This effort is made according to 
Executive Order 12862 which directs federal agencies that provide 
significant services directly to the public to survey customers to 
determine the kind and quality of services they want and their level of 
satisfaction with existing services.
    The National Agricultural Library Internet sites are a vast 
collection of Web pages created and maintained by component 
organizations of the NAL. On average, 2 million people visit the NAL 
Internet sites per month. All seven of the NAL Information Centers and 
a dozen special interest collections have established a Web presence 
with a home page and links to sub-pages that provide information to 
their respective audiences.

Description of surveys

    The online surveys will be no more than 15 Semantic Differential 
Scale or multiple choice questions, and no more than 4 open-ended 
response questions.
    Estimate of Burden: Public reporting burden for this collection of 
information is estimated to average 5 minutes per survey.
    Respondents: The agricultural community, USDA personnel and their 
cooperators, and including public and private users or providers of 
agricultural information.
    Estimated Number of Respondents: 1200 per year.
    Estimated Total Annual Burden on Respondents: 100 hours.

Comments

    The purpose of the research is to ensure that intended audiences 
find the information provided on the Internet sites easy to access, 
clear, informative, and useful. Specifically, the research will examine 
whether the information is presented in an appropriate technological 
format and whether it meets the needs of users of these Internet sites. 
The research will also provide a means by which to classify visitors to 
the NAL Internet sites, to better understand how to serve them. It is 
estimated that participants will require no more than 5 minutes to 
complete each survey. Actual time required will vary based on 
participant reading speed level. Sample questions may include:

------------------------------------------------------------------------
 
------------------------------------------------------------------------
                                         Please rate the accuracy of
                                          information on this site.
                                         Please rate the quality of
                                          information on this site.
                                         Please rate the freshness of
                                          content on this site.
Functionality..........................  Please rate the usefulness of
                                          the information provided on
                                          this site.
                                         Please rate the convenience of
                                          the information on this site.
                                         Please rate the ability to
                                          accomplish what you wanted to
                                          on this site.
Look and Feel..........................  Please rate the ease of reading
                                          this site.
                                         Please rate the clarity of site
                                          organization.
                                         Please rate the clean layout of
                                          this site.
Navigation.............................  Please rate the degree to which
                                          the number of steps it took to
                                          get where you want is
                                          acceptable.
                                         Please rate the ability to find
                                          information you want on this
                                          site.
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[[Page 77204]]

    Comments should be sent to the address in the preamble.

    Dated November 18, 2011.
Caird E. Rexroad, Jr.,
Associate Administrator, Agricultural Research Service.
[FR Doc. 2011-31748 Filed 12-9-11; 8:45 am]
BILLING CODE 3410-03-P