[Federal Register Volume 76, Number 130 (Thursday, July 7, 2011)]
[Notices]
[Pages 39893-39894]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2011-16905]



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INTERNATIONAL TRADE COMMISSION




Agency Information Collection Activities: Proposed Collection; 

Comment Request; Generic Clearance for the Collection of Qualitative 

Feedback on Agency Service Delivery



AGENCY: U.S. International Trade Commission.



ACTION: 30-Day notice of submission of information collection approval 

from the Office of Management and Budget and request for comments.



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SUMMARY: As part of a Federal Government-wide effort to streamline the 

process to seek feedback from the public on service delivery, the U.S. 

International Trade Commission has submitted a Generic Information 

Collection Request (Generic ICR): ``Generic Clearance for the 

Collection of Qualitative Feedback on Agency Service Delivery'' to OMB 

for approval under the Paperwork Reduction Act (PRA) (44 U.S.C. 3501 et 

seq.).



DATES: Comments must be submitted August 8, 2011.



ADDRESSES: Written comments should be directed to the Office of 

Management and Budget, Office of Information and Regulatory Affairs, 

Room 10102 (Docket Library), Washington, DC 20503, Attention: Docket 

Librarian. Copies of any comments should be provided to Andrew Martin, 

Chief Information Officer, U.S. International Trade Commission, 500 E 

Street, SW., Washington, DC 20436, who is the Commission's designated 

Senior Official under the Paperwork Reduction Act. Persons with 

mobility impairments who will need special assistance in gaining access 

to the Commission should contact the Secretary at 202-205-2000. Hearing 

impaired individuals are advised that information on this matter can be 

obtained by contacting our TDD terminal (telephone no. 202-205-1810). 

Also, general information about the Commission can be obtained from its 

Internet server (http://www.usitc.gov).



FOR FURTHER INFORMATION CONTACT: To request additional information, 

please contact Jeremy Wise at 202-205-3190.



SUPPLEMENTARY INFORMATION:

    Title: Generic Clearance for the Collection of Qualitative Feedback 

on Agency Service Delivery.

    Abstract: The information collection activity will garner 

qualitative customer and stakeholder feedback in an efficient, timely 

manner, in accordance with the Administration's commitment to improving 

service delivery. Qualitative feedback is meant to provide useful 

information and insights on perceptions and opinions, but does not 

yield quantitative data that can be generalized to the overall 

population, such as that which results from statistical surveys. This 

feedback will provide insights into customer or stakeholder 

perceptions, experiences, and expectations; provide an early warning of 

issues with service; or focus attention on areas where communication, 

training, or changes in operations might improve delivery of products 

or services. These collections will allow for ongoing, collaborative, 

and actionable communications between the Commission and its customers 

and stakeholders. It will also allow feedback to contribute directly to 

the improvement of program management.

    Feedback collected under this generic clearance will provide useful 

information, but it will not yield data that can be generalized to the 

overall population. This type of generic clearance for qualitative 

information will not be used for quantitative information collections 

that are designed to yield reliably actionable results, such as 

monitoring trends over time or documenting program performance. Such 

data uses require more rigorous designs that address: The target 

population to which generalizations will be made, the sampling frame, 

the sample design (including stratification and clustering), the 

precision requirements or power calculations that justify the proposed 

sample size, the expected response rate, methods for assessing 

potential non-response bias, the protocols for data collection, and any 

testing procedures that were or will be undertaken prior to fielding 

the study. Depending on the degree of influence the results are likely 

to have, such collections may still be eligible for submission for 

other generic mechanisms that are designed to yield quantitative 

results.

    The U.S. International Trade Commission received no comments in 

response to the 60-day notice published in the Federal Register of 

December 22, 2010 (75 FR 80542).

    Below we provide the U.S. International Trade Commission's 

projected average estimates for the next three years: \1\

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    \1\ The 60-day notice included the following estimate of the 

aggregate burden hours for this generic clearance Federal-wide:

    Average Expected Annual Number of Activities: 25,000.

    Average Number of Respondents per Activity: 200.

    Annual Responses: 5,000,000.

    Frequency of Response: Once per Request.

    Average Minutes per Response: 30.

    Burden Hours: 2,500,000.



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[[Page 39894]]



    Current Actions: New collection of information.

    Type of Review: New Collection.

    Affected Public: Individuals and Households; Businesses and 

Organizations; State, Local, or Tribal Government.

    Average Expected Annual Number of Activities: 3.

    Average Annual Respondents: 595.

    Average Annual Responses: 595.

    Frequency of Response: Once per Request.

    Average Minutes per Response: 46.

    Average Annual Burden Hours: 457.

    An agency may not conduct or sponsor, and a person is not required 

to respond to, a collection of information unless it displays a 

currently valid Office of Management and Budget control number.



    By order of the Commission.



    Issued: June 30, 2011.

James Holbein,

Secretary to the Commission.

[FR Doc. 2011-16905 Filed 7-6-11; 8:45 am]

BILLING CODE 7020-02-P