[Federal Register Volume 76, Number 114 (Tuesday, June 14, 2011)]
[Notices]
[Pages 34669-34670]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2011-14646]


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DEPARTMENT OF EDUCATION


Notice of Submission for OMB Review

AGENCY: Department of Education.

ACTION: Comment request.

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SUMMARY: The Director, Information Collection Clearance Division, 
Privacy, Information and Records Management Services, Office of 
Management, invites comments on the submission for OMB review as 
required by the Paperwork Reduction Act of 1995 (Pub. L. 104-13).

DATES: Interested persons are invited to submit comments on or before 
July 14, 2011.

ADDRESSES: Written comments should be addressed to the Office of 
Information and Regulatory Affairs, Attention: Education Desk Officer, 
Office of Management and Budget, 725 17th Street, NW., Room 10222, New 
Executive Office Building, Washington, DC 20503, be faxed to (202) 395-
5806 or e-mailed to [email protected] with a cc: to 
[email protected]. Please note that written comments received in 
response to this notice will be considered public records.

SUPPLEMENTARY INFORMATION: Section 3506 of the Paperwork Reduction Act 
of 1995 (44 U.S.C. chapter 35) requires that the Office of Management 
and Budget (OMB) provide interested Federal agencies and the public an 
early opportunity to comment on information collection requests. The 
OMB is particularly interested in comments which: (1) Evaluate whether 
the proposed collection of information is necessary for the proper 
performance of the functions of the agency, including whether the 
information will have practical utility; (2) Evaluate the accuracy of 
the agency's estimate of the burden of the proposed collection of 
information, including the validity of the methodology and assumptions 
used; (3) Enhance the quality, utility, and clarity of the information 
to be collected; and (4) Minimize the burden of the collection of 
information on those who are to respond, including through the use of 
appropriate automated, electronic, mechanical, or other technological 
collection techniques or other forms of information technology.

    Dated: June 8, 2011.
Darrin A. King,
Director, Information Collection Clearance Division, Privacy, 
Information and Records Management Services, Office of Management.

Department of Education

    Type of Review: Extension
    Title of Collection: Generic Plan for Customer Satisfaction Surveys 
and Focus Groups
    OMB Control Number: 1800-0011
    Agency Form Number(s): N/A
    Frequency of Responses: On occasion
    Affected Public: Individuals or households
    Total Estimated Number of Annual Responses: 451,326
    Total Estimated Annual Burden Hours: 114,885
    Abstract: Surveys to be considered under this generic will only 
include those surveys that improve customer

[[Page 34670]]

service or collect feedback about a service provided to individuals or 
entities directly served by Department of Education (ED). The results 
of these customer surveys will help ED managers plan and implement 
program improvements and other customer satisfaction initiatives. Focus 
groups that will be considered under the generic clearance will assess 
customer satisfaction with a direct service, or will be designed to 
inform a customer satisfaction survey ED is considering. Surveys that 
have the potential to influence policy will not be considered under 
this generic clearance.
    Copies of the information collection submission for OMB review may 
be accessed from the RegInfo.gov Web site at http://www.reginfo.gov/public/do/PRAMain or from the Department's Web site at http://edicsweb.ed.gov, by selecting the ``Browse Pending Collections'' link 
and by clicking on link number 4515. When you access the information 
collection, click on ``Download Attachments '' to view. Written 
requests for information should be addressed to U.S. Department of 
Education, 400 Maryland Avenue, SW., LBJ, Washington, D.C. 20202-4537. 
Requests may also be electronically mailed to the Internet address 
[email protected] or faxed to 202-401-0920. Please specify the 
complete title of the information collection and OMB Control Number 
when making your request.
    Individuals who use a telecommunications device for the deaf (TDD) 
may call the Federal Information Relay Service (FIRS) at 1-800-877-
8339.

[FR Doc. 2011-14646 Filed 6-13-11; 8:45 am]
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