[Federal Register Volume 76, Number 90 (Tuesday, May 10, 2011)]
[Notices]
[Pages 27093-27094]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2011-11395]


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NATIONAL SCIENCE FOUNDATION


Agency Information Collection Activities: Comment Request

AGENCY: National Science Foundation.

ACTION: Submission for OMB review; comment request.

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SUMMARY: The National Science Foundation (NSF) has submitted the 
following information collection requirement to OMB for review and 
clearance under the Paperwork Reduction Act of 1995, Public Law 104-13. 
This is the second notice for public comment; the first was published 
in the Federal Register at 76 FR 2151, and no comments were received. 
NSF is forwarding the proposed renewal submission to the Office of 
Management and Budget (OMB) for clearance simultaneously with the 
publication of this second notice. The full submission may be found at: 
http://www.reginfo.gov/public/do/PRAMain.
    Comments: Comments are invited on (a) whether the proposed 
collection of information is necessary for the proper performance of 
the functions of the Agency, including whether the information shall 
have practical utility; (b) the accuracy of the Agency's estimate of 
the burden of the proposed collection of information; (c) ways to 
enhance the quality, utility, and clarity of the information on 
respondents, including through the use of automated collection 
techniques or other forms of information technology; and (d) ways to 
minimize the burden of the collection of information on those who are 
to respond, including through the use of appropriate automated, 
electronic, mechanical, or other technological collection techniques or 
other forms of information technology.
    Comments should be addressed to: Office of Information and 
Regulatory Affairs of OMB, Attention: Desk Officer for National Science 
Foundation, 725--17th Street, NW., Room 10235, Washington, DC 20503, 
and to Suzanne H. Plimpton, Reports Clearance Officer, National Science 
Foundation, 4201 Wilson Boulevard, Suite 295, Arlington, Virginia 22230 
or via e-mail to [email protected]. Individuals who use a 
telecommunications device for the deaf (TDD) may call the Federal 
Information Relay Service (FIRS) at 1-800-877-8339, which is accessible 
24 hours a day, 7 days a week, 365 days a year (including Federal 
holidays).
    Comments regarding this information collection are best assured of 
having their full effect if received within 30 days of this 
notification. Copies of the submission(s) may be obtained by calling 
703-292-7556.
    NSF may not conduct or sponsor a collection of information unless 
the collection of information displays a currently valid OMB control 
number and the agency informs potential persons who are to respond to 
the collection of information that such persons are not required to 
respond to the collection of information unless it displays a currently 
valid OMB control number.

SUPPLEMENTARY INFORMATION: 
    Title of Collection: NSF Surveys to Measure Customer Service 
Satisfaction.

[[Page 27094]]

    OMB Number: 3145-0157.
    Type of Request: Intent to seek approval to renew an information 
collection.
    Abstract:
    Proposed Project: On September 11, 1993, President Clinton issued 
Executive Order 12862, ``Setting Customer Service Standards,'' which 
calls for Federal agencies to provide service that matches or exceeds 
the best service available in the private sector. Section 1(b) of that 
order requires agencies to ``survey customers to determine the kind and 
quality of services they want and their level of satisfaction with 
existing services.'' The National Science Foundation (NSF) has an 
ongoing need to collect information from its customer community 
(primarily individuals and organizations engaged in science and 
engineering research and education) about the quality and kind of 
services it provides and use that information to help improve agency 
operations and services.
    Estimate of Burden: The burden on the public will change according 
to the needs of each individual customer satisfaction survey; however, 
each survey is estimated to take approximately 30 minutes per response.
    Respondents: Will vary among individuals or households; business or 
other for-profit; not-for-profit institutions; farms; Federal 
government; State, local or tribal governments.
    Estimated Number of Responses per Survey: This will vary by survey.

    Dated: May 5, 2011.
Suzanne H. Plimpton,
Reports Clearance Officer, National Science Foundation.
[FR Doc. 2011-11395 Filed 5-9-11; 8:45 am]
BILLING CODE 7555-01-P