[Federal Register Volume 76, Number 60 (Tuesday, March 29, 2011)]
[Notices]
[Pages 17383-17384]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2011-7380]


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DEPARTMENT OF EDUCATION


Notice of Proposed Information Collection Requests

AGENCY: Department of Education.

ACTION: Comment Request.

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SUMMARY: The Department of Education (the Department), in accordance 
with the Paperwork Reduction Act of 1995 (PRA) (44 U.S.C. 
3506(c)(2)(A)), provides the general public and Federal agencies with 
an opportunity to comment on proposed and continuing collections of 
information. This helps the Department assess the impact of its 
information collection requirements and minimize the reporting burden 
on the public and helps the public understand the Department's 
information collection requirements and provide the requested data in 
the desired format. The Director, Information Collection Clearance 
Division, Regulatory Information Management Services, Office of 
Management, invites comments on the proposed information collection 
requests as required by the Paperwork Reduction Act of 1995.

DATES: Interested persons are invited to submit comments on or before 
May 31, 2011.

ADDRESSES: Comments regarding burden and/or the collection activity 
requirements should be electronically mailed to [email protected] or 
mailed to U.S. Department of Education, 400 Maryland Avenue, SW., LBJ, 
Washington, DC 20202-4537. Please note that written comments received 
in response to this notice will be considered public records.

SUPPLEMENTARY INFORMATION: Section 3506 of the Paperwork Reduction Act 
of 1995 (44 U.S.C. Chapter 35) requires that Federal agencies provide 
interested parties an early opportunity to comment on information 
collection requests. The Director, Information Collection Clearance 
Division, Regulatory Information Management Services, Office of 
Management, publishes this notice containing proposed information 
collection requests at the beginning of the Departmental review of the 
information collection. The Department of Education is especially 
interested in public comment addressing the following issues: (1) Is 
this collection necessary to the proper functions of the Department; 
(2) will this information be processed and used in a timely manner; (3) 
is the estimate of burden accurate; (4) how might the Department 
enhance the quality, utility, and clarity of the information to be 
collected; and (5) how might the Department minimize the burden of this 
collection on the respondents, including through the use of information 
technology.

    Dated: March 23, 2011.
Darrin A. King,
Director, Information Collection Clearance Division, Regulatory 
Information Management Services, Office of Management.

Department of Education

    Type of Review: Extension.
    Title of Collection: Generic Plan for Customer Surveys and Focus 
Groups.
    OMB Control Number: 1800-0011.
    Agency Form Number(s): N/A.

[[Page 17384]]

    Frequency of Responses: Annually; Once.
    Affected Public: Individuals or households.
    Total Estimated Number of Annual Responses: 516,021.
    Total Estimated Number of Annual Burden Hours: 111,629.
    Abstract: Surveys to be considered under this generic will only 
include those surveys that improve customer service or collect feedback 
about a service provided to individuals or entities directly served by 
the Department of Education (ED). The results of these customer surveys 
will help ED managers plan and implement program improvements and other 
customer satisfaction initiatives. Focus groups that will be considered 
under the generic clearance will assess customer satisfaction with a 
direct service, or will be designed to inform a customer satisfaction 
survey ED is considering. Surveys that have the potential to influence 
policy will not be considered under this generic clearance.
    Copies of the proposed information collection request may be 
accessed from http://edicsweb.ed.gov, by selecting the ``Browse Pending 
Collections'' link and by clicking on link number 4515. When you access 
the information collection, click on ``Download Attachments'' to view. 
Written requests for information should be addressed to U.S. Department 
of Education, 400 Maryland Avenue, SW., LBJ, Washington, DC 20202-4537. 
Requests may also be electronically mailed to [email protected] or 
faxed to 202-401-0920. Please specify the complete title of the 
information collection and OMB Control Number when making your request.
    Individuals who use a telecommunications device for the deaf (TDD) 
may call the Federal Information Relay Service (FIRS) at 1-800-877-
8339.

[FR Doc. 2011-7380 Filed 3-28-11; 8:45 am]
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