[Federal Register Volume 75, Number 153 (Tuesday, August 10, 2010)]
[Notices]
[Pages 48383-48384]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2010-19705]


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OFFICE OF PERSONNEL MANAGEMENT


Submission for Review: Ombudsman Request for Assistance 
Information Collection, 3206-NEW

AGENCY: U.S. Office of Personnel Management.

ACTION: 60-Day Notice and request for comments.

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SUMMARY: The Executive Secretariat and Ombudsman, Office of Personnel 
Management (OPM) offers the general public and other federal agencies 
the opportunity to comment on a new information collection request 
(ICR) 3206-NEW, Ombudsman Request for Assistance. As required by the 
Paperwork Reduction Act of 1995 (Pub. L. 104-13, 44 U.S.C. chapter 35), 
as amended by the Clinger-Cohen Act (Pub. L. 104-106), OPM is 
soliciting comments for this collection. The Office of Management and 
Budget is particularly interested in comments that:
    1. Evaluate whether the proposed collection of information is 
necessary for the proper performance of the functions of the agency, 
including whether the information will have practical utility;
    2. Evaluate the accuracy of the agency's estimate of the burden of 
the proposed collection of information, including the validity of the 
methodology and assumptions used;
    3. Enhance the quality, utility, and clarity of the information to 
be collected; and
    4. Minimize the burden of the collection of information on those 
who are to respond, including through the use of appropriate automated, 
electronic, mechanical, or other technological collection techniques or 
other forms of information technology, e.g., permitting electronic 
submissions of responses.

DATES: Comments are encouraged and will be accepted until October 12, 
2010. This process is conducted in accordance with 5 CFR 1320.1.

ADDRESS: Interested persons are invited to submit written comments on 
the proposed information collection to U.S. Office of Personnel 
Management, 1900 E Street, NW., Washington, DC 20415 Attention: Barbara 
Malebranche, Ombudsman or sent via electronic mail to 
[email protected].

FOR FURTHER INFORMATION CONTACT: A copy of this ICR, with applicable 
supporting documentation, may be obtained by contacting U.S. Office of 
Personnel Management, 1900 E Street, NW., Washington, DC 20415 
Attention: Barbara Malebranche, Ombudsman, or sent via electronic mail 
to [email protected].

SUPPLEMENTARY INFORMATION: The Office of Personnel Management (OPM) 
established the Executive Secretariat and Ombudsman January 4, 2010. 
OPM established the Ombudsman to provide a neutral, independent and 
confidential resource to review, identify, facilitate and timely 
resolve individual claims, concerns or complaints by OPM customers and 
employees. In order to provide the best service to OPM's customers, one 
form is required and two forms are optional. The mandatory form, 
Privacy Release, enables representatives of the Ombudsman to obtain any 
information requested, examine and/or copy any records related to a 
request for assistance to identify, facilitate and timely resolve 
individuals' claims, concerns or complaints by OPM customers and 
employees. This allows OPM's representatives to properly perform their 
role and not violate customer privacy without the proper authorization. 
The second form, Third Party Authorization, allows customers of the 
Ombudsman to designate someone in addition to themselves, or other than 
themselves, to give and receive information about their request for 
assistance. The Third Party Authorization will not be used in every 
request for assistance. The third form, Request for Assistance, is web-
enabled and provides customers a useful tool to provide OPM information 
it needs to expediently gather the facts and resolve the concern 
brought before the Ombudsman.

Analysis

    Agency: Executive Secretariat and Ombudsman, Office of Personnel 
Management.
    Title: Ombudsman Request for Assistance.
    OMB Number: 3206-NEW.
    Frequency: Annually.
    Affected Public: Federal Employees, Retired Federal Employees, 
Individuals and Households.
    Number of Respondents: 4,000.
    Estimated Time Per Respondent: Privacy Release form will take 
approximately 5 minutes; the Third Party Authorization form will take 
approximately 10 minutes and the web-enabled Request for Assistance 
will take approximately 15 minutes to complete. If all three forms are 
used it is estimated to take an average of 30 minutes to complete.
    Total Burden Hours: 2,000 hours


[[Page 48384]]


    U.S. Office of Personnel Management.
John Berry,
Director.
[FR Doc. 2010-19705 Filed 8-9-10; 8:45 am]
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