[Federal Register Volume 75, Number 136 (Friday, July 16, 2010)]
[Notices]
[Pages 41506-41507]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2010-17332]


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DEPARTMENT OF HOMELAND SECURITY


Office of the Citizenship and Immigration Service Ombudsman; 
Agency Information Collection Activities: CIS Ombudsman Case Problem 
Submission Worksheet, DHS Form 7001 and Virtual Ombudsman System

AGENCY: Office of the Citizenship and Immigration Service Ombudsman, 
DHS.

ACTION: 30-Day Notice and request for comments; Revision of an existing 
information collection, 1601-0004.

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SUMMARY: The Department of Homeland Security, Office of the Citizenship 
and Immigration Service Ombudsman, DHS will submit the following 
information collection request (ICR) to the Office of Management and 
Budget (OMB) for review and clearance in accordance with the Paperwork 
Reduction Act of 1995 (Pub. L. 104-13, 44 U.S.C. Chapter 35). DHS 
previously published this information collection request (ICR) in the 
Federal Register on April 29, 2010, 75 FR 22609 for a 60-day public 
comment period. No comments were received by DHS. The purpose of this 
notice is to allow additional 30-days for public comments.

[[Page 41507]]


DATES: Comments are encouraged and will be accepted until August 16, 
2010. This process is conducted in accordance with 5 CFR 1320.10.

ADDRESSES: Interested persons are invited to submit written comments on 
the proposed information collection to the Office of Information and 
Regulatory Affairs, Office of Management and Budget. Comments should be 
addressed to OMB Desk Officer, Department of Homeland Security and sent 
via electronic mail to [email protected] or faxed to (202) 
395-5806. The Office of Management and Budget is particularly 
interested in comments which:
    1. Evaluate whether the proposed collection of information is 
necessary for the proper performance of the functions of the agency, 
including whether the information will have practical utility;
    2. Evaluate the accuracy of the agency's estimate of the burden of 
the proposed collection of information, including the validity of the 
methodology and assumptions used;
    3. Enhance the quality, utility, and clarity of the information to 
be collected; and
    4. Minimize the burden of the collection of information on those 
who are to respond, including through the use of appropriate automated, 
electronic, mechanical, or other technological collection techniques or 
other forms of information technology, e.g., permitting electronic 
submissions of responses.

FOR FURTHER INFORMATION CONTACT: If additional information is required 
contact: The Department of Homeland Security (DHS), Office of the 
Citizenship and Immigration Services Ombudsman, DHS, Attn.: Director of 
Communications, Mail Stop 1225, Washington, DC 20528-1225. Comments may 
also be submitted to DHA via facsimile to 202-272-8352, 202-357-0042 or 
via e-mail at [email protected] or [email protected].

SUPPLEMENTARY INFORMATION: The Department of Homeland Security would 
like to revise the currently approved collection of information to 
provide an electronic means of collecting and submitting the CIS 
Ombudsman Case Problem Submission Worksheet, DHS Form 7001. The CIS 
Ombudsman is an independent office that reports directly to the Deputy 
Secretary of Homeland Security. The system will collect and maintain 
records of correspondence received from individuals, employers, and 
designated representatives. In accordance with the Privacy Act of 1974, 
DHS is issuing a system of records notice for the CISOMB Virtual 
Ombudsman records. This record system will allow CISOMB to collect 
information to receive and process correspondence received from 
individuals, employers, and their designated representatives to: (1) 
Assist individuals and employers in resolving problems with U.S. 
Citizenship and Immigration Services (USCIS); (2) identify areas in 
which individuals and employers have problems in dealing with USCIS; 
and (3) to the extent possible, propose changes to mitigate problems as 
mandated by 6 U.S.C. 272. This new system will be included in the 
Department's inventory of record systems. CISOMB receives cases 
through: (1) CISOMB's paper form 7001, Case Problem Submission 
Worksheet and Supporting Statement Case Problem Submission Form, which 
is posted on the DHS CISOMB Internet Web site at http://www.dhs.gov as 
a fillable PDF form; or (2) CISOMB's online form 7001 (same title) that 
is transmitted electronically with any relevant documentation to CISOMB 
for further processing. CISOMB reviews all information for completeness 
and scans all documentation into the CISOMB account within the Internet 
Quorum/Enterprise Correspondence Tracking (IQ/ECT) system as a case 
record and forwards electronically, as appropriate, along with any 
attachments, to USCIS for further action. Currently, CISOMB converts 
every case problem submission to Adobe.pdf format for resolution.
    Analysis:
    Agency: Office of the Citizenship and Immigration Services 
Ombudsman, DHS.
    Title: CIS Ombudsman Case Problem Submission Worksheet.
    OMB Number: 1601-0004.
    Frequency: One Time Response.
    Affected Public: Individuals or households.
    Number of Respondents: 2,600.
    Estimated Time Per Respondent: 1 hour.
    Total Burden Hours: 2,600 annual hours.

Richard A. Spires,
Chief Information Officer.
[FR Doc. 2010-17332 Filed 7-15-10; 8:45 am]
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