[Federal Register Volume 75, Number 106 (Thursday, June 3, 2010)]
[Notices]
[Page 31437]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2010-13323]


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FEDERAL COMMUNICATIONS COMMISSION


Notice of Public Information Collection(s) Being Reviewed by the 
Federal Communications Commission for Extension Under Delegated 
Authority, Comments Requested

May 27, 2010.
SUMMARY: The Federal Communications Commission, as part of its 
continuing effort to reduce paperwork burden invites the general public 
and other Federal agencies to take this opportunity to comment on the 
following information collection(s), as required by the Paperwork 
Reduction Act (PRA) of 1995, 44 U.S.C. 3501 - 3520. Comments are 
requested concerning: (a) whether the proposed collection of 
information is necessary for the proper performance of the functions of 
the Commission, including whether the information shall have practical 
utility; (b) the accuracy of the Commission's burden estimate; (c) ways 
to enhance the quality, utility, and clarity of the information 
collected; (d) ways to minimize the burden of the collection of 
information on the respondents, including the use of automated 
collection techniques or other forms of information technology, and (e) 
ways to further reduce the information collection burden for small 
business concerns with fewer than 25 employees.
    The FCC may not conduct or sponsor a collection of information 
unless it displays a currently valid control number. No person shall be 
subject to any penalty for failing to comply with a collection of 
information subject to the Paperwork Reduction Act (PRA) that does not 
display a currently valid OMB control number.

DATES: Written Paperwork Reduction Act (PRA) comments should be 
submitted on or before August 2, 2010. If you anticipate that you will 
be submitting PRA comments, but find it difficult to do so within the 
period of time allowed by this notice, you should advise the FCC 
contact listed below as soon as possible.

ADDRESSES: Direct all PRA comments to Nicholas A. Fraser, Office of 
Management and Budget, via fax at 202-395-5167 or via the Internet at 
[email protected] and to the Federal Communications 
Commission via email to [email protected].

FOR FURTHER INFORMATION CONTACT: Judith B. Herman, Office of Managing 
Director, (202) 418-0214. For additional information, contact Judith B. 
Herman, OMD, 202-418-0214, or email [email protected][rsqb].

SUPPLEMENTARY INFORMATION:
    OMB Control Number: 3060-1042.
    Title: Request for Technical Support - Help Request Form.
    Form No.: N/A - electronic support form.
    Type of Review: Extension of a currently approved collection.
    Respondents: Individuals or households; business or other for-
profit, not-for-profit institutions, and state, local or tribal 
government.
    Number of Respondents and Responses: 36,300 respondents, 36,300 
responses.
    Estimated Time Per Response: 8 minutes.
    Frequency of Response: On occasion reporting requirement.
    Obligation to Respond: Voluntary. There is no statutory authority 
for this information collection.
    Total Annual Burden: 4,840 hours.
    Total Annual Cost: $387,200.
    Privacy Act Impact Assessment: Yes.
    Nature and Extent of Confidentiality: Respondents may request 
materials or information submitted to the Commission be withheld from 
pubic inspection under 47 CFR 0.459 of the Commission's rules.
    Needs and Uses: The Commission will submit this expiring 
information collection to the Office of Management and Budget (OMB) 
after this comment period to obtain the full three year clearance from 
them. There is no change in the Commission's burden or cost estimates. 
There is no change in the reporting requirement because the Commission 
is requesting an extension or renewal of this information collection.
    The FCC's Wireless Telecommunications Bureau (WTB) maintains 
Internet software used by the public to apply for licenses, participate 
in auctions for spectrum, and maintain license information. In this 
mission, WTB has a ``help desk'' that answers questions related to 
these systems as well as resetting and/or issuing user passwords for 
access to these systems. The form currently is available on the website 
<http://esupport.fcc.gov/request.html> under this OMB control number.
    The form electronically categories requests to allow for more 
efficient skill routing internally and continuing streamlining 
processes within the Commission. This increases the speed of disposal 
of these requests.
    Customers may check the status of their request using a ``request 
number'' given to the user upon submission of the request on the 
website. This status include then name/number of the agent assigned to 
the ticket, and the ticket number. No privileged or confidential 
information is retrievable by this form.
    Records may include information about individuals or households, 
and the use(s) and disclosure of this information is governed by the 
requirements of a system of records, FCC/WTB-7, ``Remedy Action Request 
System (RARS)''. There are no additional impacts under the Privacy Act.


Federal Communications Commission.
Marlene H. Dortch,
Secretary,
Office of the Secretary,
Office of Managing Director.

[FR Doc. 2010-13323 Filed 6-2-10; 8:45 am]
BILLING CODE 6712-01-S