[Federal Register Volume 75, Number 37 (Thursday, February 25, 2010)]
[Notices]
[Page 8725]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2010-3824]


-----------------------------------------------------------------------

DEPARTMENT OF HEALTH AND HUMAN SERVICES

Centers for Disease Control and Prevention

[30Day-10-0735]


Agency Forms Undergoing Paperwork Reduction Act Review

    The Centers for Disease Control and Prevention (CDC) publishes a 
list of information collection requests under review by the Office of 
Management and Budget (OMB) in compliance with the Paperwork Reduction 
Act (44 U.S.C. Chapter 35). To request a copy of these requests, call 
the CDC Reports Clearance Officer at (404) 639-5960 or send an e-mail 
to [email protected]. Send written comments to CDC Desk Officer, Office of 
Management and Budget, Washington, DC 20503 or by fax to (202) 395-
5806. Written comments should be received within 30 days of this 
notice.

Proposed Project

    CDC Web site and Communication Channels Usability Evaluation, (OMB 
no. 0925-0735, exp. 3/31/2010)--Revision--National Center for Health 
Marketing (NCHM), Centers for Disease Control and Prevention, (CDC).

Background and Brief Description

    Executive Order 12862 directs Federal agencies that provide 
significant services directly to the public to survey customers to 
determine the kind and quality of services they need and their level of 
satisfaction with existing services. The Centers for Disease Control 
and Prevention (CDC) seeks approval to conduct usability surveys on CDC 
Web sites, social media, mobile-based or other electronic communication 
channels hosting CDC content on an ongoing basis.
    It is important for CDC to ensure that health information, 
interventions, and programs at CDC are based on sound science, 
objectivity, and continuous customer input. The CDC Web sites, social 
media, mobile-based or other electronic communication channels hosting 
CDC content must be designed to be easy to use, easy to access, and 
effective providers of health information and resources to our target 
audiences.
    CDC is requesting renewal of our existing 3-year generic clearance, 
with revisions, in order to carry out its mission. Generic clearance is 
needed to ensure that CDC can continuously improve its Web sites, 
social media, mobile-based or other electronic communication channels 
hosting CDC content though regular surveys developed from these pre-
defined questions.
    Surveying the CDC Web site, social media, mobile-based or other 
electronic communication channels hosting CDC content on a regular, 
ongoing basis will help ensure that users have an effective, efficient, 
and satisfying experience on any of our Web sites or communication 
channels, maximizing the health impact of the information and resulting 
in optimum benefit for public health. The surveys will ensure that all 
CDC Web sites and electronic communication channels meet customer and 
partner priorities, build CDC's brand, and contribute to CDC health 
impact goals.
    There is no cost to respondents other than their time. The total 
estimated annualized burden hours are 41,500.

                                        Estimated Annualized Burden Hours
----------------------------------------------------------------------------------------------------------------
                                                                                     Number of    Average burden
                           Survey type                               Number of     responses per   per response
                                                                    respondents     respondent        (hrs.)
----------------------------------------------------------------------------------------------------------------
In Person Surveys...............................................           8,000               1               1
Remote Surveys..................................................          67,000               1           30/60
----------------------------------------------------------------------------------------------------------------


    Dated: February 18, 2010.
Maryam I. Daneshvar,
Acting Reports Clearance Officer, Centers for Disease Control and 
Prevention.
[FR Doc. 2010-3824 Filed 2-24-10; 8:45 am]
BILLING CODE 4163-18-P