[Federal Register Volume 74, Number 218 (Friday, November 13, 2009)]
[Notices]
[Pages 58683-58684]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: E9-27279]


=======================================================================
-----------------------------------------------------------------------

DEPARTMENT OF VETERANS AFFAIRS

[OMB Control No. 2900-New (HEC New Enrollee Survey)]


Proposed Information Collection (Health Eligibility Center (HEC) 
New Enrollee Survey) Activity: Comment Request

AGENCY: Veterans Health Administration, Department of Veterans Affairs.

ACTION: Notice.

-----------------------------------------------------------------------

SUMMARY: The Veterans Health Administration (VHA) is announcing an 
opportunity for public comment on the proposed collection of certain 
information by the agency. Under the Paperwork Reduction Act (PRA) of 
1995, Federal agencies are required to publish notice in the Federal 
Register concerning each proposed collection of information, including 
each proposed new collection, and allow 60 days for public comment in 
response to the notice. This notice solicits comments on information 
needed to improve HEC enrollment processes.

DATES: Written comments and recommendations on the proposed collection 
of information should be received on or before January 12, 2010.

ADDRESSES: Submit written comments on the collection of information 
through the Federal Docket Management System (FDMS), http://www.Regulations.gov; or to Mary Stout, Veterans Health Administration 
(193E1), Department of Veterans Affairs, 810 Vermont Avenue, NW., 
Washington, DC 20420 or e-mail: [email protected]. Please refer to 
``OMB Control No. 2900-New (HEC New Enrollee Survey)'' in any 
correspondence. During the comment period, comments may be viewed 
online through the FDMS.

FOR FURTHER INFORMATION CONTACT: Mary Stout at (202) 461-5867 or FAX 
(202) 273-9381.

SUPPLEMENTARY INFORMATION: Under the PRA of 1995 (Pub. L. 104-13; 44 
U.S.C. 3501-3521), Federal agencies must obtain approval from OMB for 
each collection of information they conduct or sponsor. This request 
for comment is being made pursuant to Section 3506(c)(2)(A) of the PRA.
    With respect to the following collection of information, VHA 
invites comments on: (1) Whether the proposed collection of information 
is necessary for the proper performance of VHA's functions, including 
whether the information will have practical utility; (2) the accuracy 
of VHA's estimate of the burden of the proposed collection of 
information; (3) ways to enhance the quality, utility, and clarity of 
the information to be collected; and (4) ways to minimize the burden of 
the collection of information on respondents, including through the use 
of automated collection techniques or the use of other forms of 
information technology.
    Title: Health Eligibility Center (HEC) New Enrollee Survey, VA Form 
10-0479.
    OMB Control Number: 2900-New (HEC New Enrollee Survey).
    Type of Review: New collection.
    Abstract: The data collected on VA Form 10-0479 will be used to 
improve

[[Page 58684]]

customer service processes for Veterans applying for health care 
benefits. VA will use this information to determine the quality of 
customer service given to the Veteran and to identify what areas within 
the process are in need for improvement.
    Affected Public: Individuals or Households.
    Estimated Annual Burden: 153 hours.
    Estimated Average Burden per Respondent: 5.7 minutes.
    Frequency of Response: Annually.
    Estimated Number of Respondents: 1,055.

    Dated: November 9, 2009.

    By direction of the Secretary:
Denise McLamb,
Program Analyst, Enterprise Records Service.
[FR Doc. E9-27279 Filed 11-12-09; 8:45 am]
BILLING CODE 8320-01-P