[Federal Register Volume 74, Number 218 (Friday, November 13, 2009)]
[Notices]
[Page 58677]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: E9-27271]


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DEPARTMENT OF TRANSPORTATION

Federal Aviation Administration


Notice of Intent To Request Revision From the Office of 
Management and Budget of a Currently Approved Information Collection 
Activity, Request for Comments; Associate Administrator for Commercial 
Space Transportation (AST) Customer Service Survey

AGENCY: Federal Aviation Administration (FAA), DOT.

ACTION: Notice and request for comments.

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SUMMARY: The FAA invites public comments about our intention to request 
the Office of Management and Budget (OMB) to approve a current 
information collection. The FAA Office of the Associate Administrator 
for Commercial Space Transportation (AST) conducts this survey in order 
to obtain industry input on customer service standards which have been 
developed and distributed to industry customers.

DATES: Please submit comments by January 12, 2010.

FOR FURTHER INFORMATION CONTACT: Carla Mauney on (202) 267-9895, or by 
e-mail at: [email protected].

SUPPLEMENTARY INFORMATION: 

Federal Aviation Administration (FAA)

    Title: Associate Administrator for Commercial Space Transportation 
(AST) Customer Service Survey.
    Type of Request: Extension without change of an approved 
collection.
    OMB Control Number: 2120-0611.
    Form(s): There are no FAA forms associated with this collection.
    Affected Public: A total of 50 Respondents.
    Frequency: The information is collected on occasion.
    Estimated Average Burden per Response: Approximately 1 hour per 
response.
    Estimated Annual Burden Hours: An estimated 50 hours annually.
    Abstract: The FAA Office of the Associate Administrator for 
Commercial Space Transportation (AST) conducts this survey in order to 
obtain industry input on customer service standards which have been 
developed and distributed to industry customers. This is a requirement 
of the White House NPR Customer Service Initiative. AST collects and 
analyzes the data for results.

ADDRESSES: Send comments to the FAA at the following address: Ms. Carla 
Mauney, Room 712, Federal Aviation Administration, IT Enterprises 
Business Services Division, AES-200, 800 Independence Ave., SW., 
Washington, DC 20591.
    Comments are invited on: Whether the proposed collection of 
information is necessary for the proper performance of the functions of 
the Department, including whether the information will have practical 
utility; the accuracy of the Department's estimates of the burden of 
the proposed information collection; ways to enhance the quality, 
utility and clarity of the information to be collected; and ways to 
minimize the burden of the collection of information on respondents, 
including the use of automated collection techniques or other forms of 
information technology.

    Issued in Washington, DC, on November 5, 2009.
Carla Mauney,
FAA Information Collection Clearance Officer, IT Enterprises Business 
Services Division, AES-200.
[FR Doc. E9-27271 Filed 11-12-09; 8:45 am]
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