[Federal Register Volume 74, Number 133 (Tuesday, July 14, 2009)]
[Notices]
[Pages 34027-34028]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: E9-16685]


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DEPARTMENT OF HOMELAND SECURITY

Coast Guard

[USCG-2009-0560]


Information Collection Request to Office of Management and 
Budget; OMB Control Numbers: 1625-0080

AGENCY: Coast Guard, DHS.

ACTION: Sixty-day notice requesting comments.

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SUMMARY: In compliance with the Paperwork Reduction Act of 1995, the 
U.S. Coast Guard intends to submit an Information Collection Request 
(ICR) and Analysis to the Office of Management and Budget (OMB) 
requesting an extension of its approval for the following collection of 
information: 1625-0080, Customer Satisfaction Surveys. Before 
submitting this ICR to OMB, the Coast Guard is inviting comments as 
described below.

DATES: Comments must reach the Coast Guard on or before September 14, 
2009.

ADDRESSES: To avoid duplicate submissions to the docket [USCG-2009-
0560], please use only one of the following means:
    (1) Online: http://www.regulations.gov.

[[Page 34028]]

    (2) Mail: Docket Management Facility (DMF) (M-30), U.S. Department 
of Transportation (DOT), West Building Ground Floor, Room W12-140, 1200 
New Jersey Avenue, SE., Washington, DC 20590-0001.
    (3) Hand deliver: Same as mail address above, between 9 a.m. and 5 
p.m., Monday through Friday, except Federal holidays. The telephone 
number is 202-366-9329.
    (4) Fax: 202-493-2251.
    The DMF maintains the public docket for this Notice. Comments and 
material received from the public, as well as documents mentioned in 
this Notice as being available in the docket, will become part of the 
docket and will be available for inspection or copying at room W12-140 
on the West Building Ground Floor, 1200 New Jersey Avenue, SE., 
Washington, DC, between 9 a.m. and 5 p.m., Monday through Friday, 
except Federal holidays. You may also find the docket on the Internet 
at http://www.regulations.gov. A copy of the ICR is available through 
the docket on the Internet at http://www.regulations.gov. Additionally, 
a copy is available from: Commandant (CG-611), Attn Paperwork Reduction 
Act Manager, U.S. Coast Guard, 2100 2nd St., SW., Stop 7101, 
Washington, DC 20593-7101.

FOR FURTHER INFORMATION: Contact Mr. Arthur Requina, Office of 
Information Management, telephone 202-475-3523, or fax 202-475-3929, 
for questions on these documents. Contact Ms. Renee V. Wright, Program 
Manager, Docket Operations, 202-366-9826, for questions on the docket.

SUPPLEMENTARY INFORMATION:

Public Participation and Request for Comments

    The Coast Guard invites comments on whether this ICR should be 
granted based on the collection being necessary for the proper 
performance of Departmental functions. In particular, the Coast Guard 
would appreciate comments addressing: (1) The practical utility of the 
collections; (2) the accuracy of the estimated burden of the 
collections; (3) ways to enhance the quality, utility, and clarity of 
information subject to the collections; and (4) ways to minimize the 
burden of the collections on respondents, including the use of 
automated collection techniques or other forms of information 
technology.
    We encourage you to respond to this request by submitting comments 
and related materials. We will post all comments received, without 
change, to http://www.regulations.gov. They will include any personal 
information you provide. We have an agreement with DOT to use their 
DMF. Please see the ``Privacy Act'' paragraph below.
    Submitting comments: If you submit a comment, please include the 
docket number [USCG-2009-0560], indicate the specific section of the 
document to which each comment applies, providing a reason for each 
comment. We recommend you include your name, mailing address, an e-mail 
address, or other contact information in the body of your document so 
that we can contact you if we have questions regarding your submission. 
You may submit your comments and material by electronic means, mail, 
fax, or delivery to the DMF at the address under ADDRESSES; but please 
submit them by only one means. If you submit them by mail or delivery, 
submit them in an unbound format, no larger than 8-1/2 by 11 inches, 
suitable for copying and electronic filing. If you submit them by mail 
and would like to know that they reached the Facility, please enclose a 
stamped, self-addressed postcard or envelope. We will consider all 
comments and material received during the comment period and will 
address them accordingly.
    Viewing comments and documents: Go to http://www.regulations.gov to 
view documents mentioned in this Notice as being available in the 
docket. Enter the docket number for this Notice [USCG-2009-0560] in the 
Search box, and click ``Go >>.'' You may also visit the DMF in room 
W12-140 on the West Building Ground Floor, 1200 New Jersey Avenue, SE., 
Washington, DC, between 9 a.m. and 5 p.m., Monday through Friday, 
except Federal holidays.
    Privacy Act: Anyone can search the electronic form of all comments 
received in dockets by the name of the individual submitting the 
comment (or signing the comment, if submitted on behalf of an 
association, business, labor union, etc.). You may review the Privacy 
Act statement regarding our public dockets in the January 17, 2008 
issue of the Federal Register (73 FR 3316).

Information Collection Request

    Title: Customer Satisfaction Surveys.
    OMB Control Number: 1625-0080.
    Summary: Executive Order 12862 authorizes the Coast Guard to survey 
customers to determine the kind and quality of services they want, and 
their level of satisfaction with existing services.
    Need: Putting people first means ensuring that the Federal 
Government provides the highest-quality of service possible to the 
American people. Executive Order 12862 requires that all executive 
departments and agencies providing significant services directly to the 
public seek to meet established standards of customer service will (1) 
identify the customers who are, or should be, served by the agency and 
(2) survey customers to determine the kind and quality of services they 
want and their level of satisfaction with existing services.
    Forms: None.
    Respondents: Recreational boaters, commercial mariners, industry 
groups, and State and local governments.
    Frequency: On occasion.
    Burden Estimate: The estimated burden has increased from 15,516 
hours to 22,990 hours a year.

    Dated: July 7, 2009.
M.B. Lytle,
Captain, U.S. Coast Guard, Acting Assistant Commandant for Command, 
Control, Communications, Computers and Information Technology.
[FR Doc. E9-16685 Filed 7-13-09; 8:45 am]
BILLING CODE 4910-15-P