[Federal Register Volume 74, Number 81 (Wednesday, April 29, 2009)]
[Notices]
[Pages 19547-19548]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: E9-9758]


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DEPARTMENT OF ENERGY

Energy Information Administration


Agency Information Collection Activities: Proposed Collection; 
Comment Request

AGENCY: Energy Information Administration (EIA), Department of Energy 
(DOE).

ACTION: Agency Information Collection Activities: Proposed Collection; 
Comment Request.

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SUMMARY: The EIA is soliciting comments on the proposed three-year 
extension to the Form, DOE-887, ``DOE Customer Surveys.''

DATES: Comments must be filed by June 29, 2009. If you anticipate 
difficulty in submitting comments within that period, contact the 
person listed below as soon as possible.

ADDRESSES: Send comments to Alethea Jennings. To ensure receipt of the 
comments by the due date, submission by FAX (202-586-5271) or e-mail 
([email protected]) is also recommended. The mailing address 
is Statistics and Methods Group (EI-70), Forrestal Building, U.S. 
Department of Energy, 1000 Independence Ave., SW., Washington, DC 
20585-0670. Alternatively, Alethea Jennings may be contacted by 
telephone at 202-586-5879.

FOR FURTHER INFORMATION CONTACT: Requests for additional information or 
copies of any forms and instructions should be directed to Alethea 
Jennings at the address listed above.

SUPPLEMENTARY INFORMATION:

I. Background
II. Current Actions
III. Request for Comments

I. Background

    The Federal Energy Administration Act of 1974 (Pub. L. 93-275, 15 
U.S.C. 761 et seq.) and the DOE Organization Act (Pub. L. 95-91, 42 
U.S.C. 7101 et seq.) require the EIA to carry out a centralized, 
comprehensive, and unified energy information program. This program 
collects, evaluates, assembles, analyzes, and disseminates information 
on energy resource reserves, production, demand, technology, and 
related economic and statistical information. This information is used 
to assess the adequacy of energy resources to meet near and longer term 
domestic demands.
    The EIA, as part of its effort to comply with the Paperwork 
Reduction Act of 1995 (Pub. L. 104-13, 44 U.S.C. 3501 et seq.), 
provides the general public and other Federal agencies with 
opportunities to comment on collections of energy information conducted 
by or in conjunction with the EIA. Any comments received help the EIA 
to prepare data requests that maximize the utility of the information 
collected, and to assess the impact of collection requirements on the 
public. Also, the EIA will later seek approval by the Office of 
Management and Budget (OMB) under section 3507(a) of the Paperwork 
Reduction Act of 1995.
    On September 11, 1993, the President signed Executive Order No. 
12862 aimed at ``ensuring [] the Federal Government provides the 
highest quality service possible to the American people.'' The Order 
discusses surveys as a means for determining the kinds and qualities of 
service desired by Federal Government customers and for

[[Page 19548]]

determining satisfaction levels for existing services. These voluntary 
customer surveys will be used to ascertain customer satisfaction with 
the Department of Energy in terms of services and products. Respondents 
will be individuals and organizations that are the recipients of the 
Department's services and products. Previous customer surveys have 
provided useful information to the Department for assessing how well 
the Department is delivering its services and products and for making 
improvements. The results are used internally and summaries are 
provided to the Office of Management and Budget on an annual basis, and 
are used to satisfy the requirements and the spirit of Executive Order 
No. 12862.

II. Current Actions

    The request to OMB will be for a three-year extension of the 
expiration date of approval for the Form DOE-887 ``DOE Customer 
Surveys.'' Examples of previously conducted customer surveys are 
available upon request. Planned activities in the next three years 
reflect an increased emphasis on and expansion of these activities, 
including an increased use of Web-based and electronic means for 
obtaining customer input.

III. Request for Comments

    Prospective respondents and other interested parties should comment 
on the actions discussed in item II. The following guidelines are 
provided to assist in the preparation of comments.
    As a Potential Respondent to the Request for Information:
    A. Is the proposed collection of information necessary for the 
proper performance of the functions of the agency and does the 
information have practical utility?
    B. What actions could be taken to help ensure and maximize the 
quality, objectivity, utility, and integrity of the information to be 
collected?
    C. Are the instructions and definitions clear and sufficient? If 
not, which instructions need clarification?
    D. Can the information be submitted by the respondent by the due 
date?
    E. Public reporting burden for this collection is estimated to 
average .25 hours per response. The estimated burden includes the total 
time necessary to provide the requested information. In your opinion, 
how accurate is this estimate?
    F. The agency estimates that the only cost to a respondent is for 
the time it will take to complete the collection. Will a respondent 
incur any start-up costs for reporting, or any recurring annual costs 
for operation, maintenance, and purchase of services associated with 
the information collection?
    G. What additional actions could be taken to minimize the burden of 
this collection of information? Such actions may involve the use of 
automated, electronic, mechanical, or other technological collection 
techniques or other forms of information technology.
    H. Does any other Federal, State, or local agency collect similar 
information? If so, specify the agency, the data element(s), and the 
methods of collection.
    As a Potential User of the Information to be Collected:
    A. Is the proposed collection of information necessary for the 
proper performance of the functions of the agency and does the 
information have practical utility?
    B. What actions could be taken to help ensure and maximize the 
quality, objectivity, utility, and integrity of the information 
disseminated?
    C. Is the information useful at the levels of detail to be 
collected?
    D. For what purpose(s) would the information be used? Be specific.
    E. Are there alternate sources for the information and are they 
useful? If so, what are their weaknesses and/or strengths?
    Comments submitted in response to this notice will be summarized 
and/or included in the request for OMB approval of the form. They also 
will become a matter of public record.

    Statutory Authority:  Executive Order 12,862 Sec.  1, 58 FR 
48,257 (Sept. 11, 1993).

    Issued in Washington, DC, April 23, 2009.
Stanley R. Freedman,
Acting Director, Statistics and Methods Group, Energy Information 
Administration.
[FR Doc. E9-9758 Filed 4-28-09; 8:45 am]
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