[Federal Register Volume 74, Number 53 (Friday, March 20, 2009)]
[Notices]
[Pages 11946-11947]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: E9-6123]


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FEDERAL COMMUNICATIONS COMMISSION


Notice of Public Information Collection(s) Being Submitted for 
Review to the Office of Management and Budget, Comments Requested

March 16, 2009.
SUMMARY: The Federal Communications Commission, as part of its 
continuing effort to reduce paperwork burden invites the general public 
and other Federal agencies to take this opportunity to comment on the 
following information collection(s), as required by the Paperwork 
Reduction Act (PRA) of 1995, 44 U.S.C. 3501-3520. An agency may not 
conduct or sponsor a collection of information unless it displays a 
currently valid control number. No person shall be subject to any 
penalty for failing to comply with a collection of information subject 
to the Paperwork Reduction Act (PRA) that does not display a valid 
control number. Comments are requested concerning (a) whether the 
proposed collection of information is necessary for the proper 
performance of the functions of the Commission, including whether the 
information shall have practical utility; (b) the accuracy of the 
Commission's burden estimate; (c) ways to enhance the quality, utility, 
and clarity of the information collected; and (d) ways to minimize the 
burden of the collection of information on the respondents, including 
the use of automated collection techniques or other forms of 
information technology.

DATES: Written Paperwork Reduction Act (PRA) comments should be 
submitted on or before April 20, 2009. If you anticipate that you will 
be submitting PRA comments, but find it difficult to do so within the 
period of time allowed by this notice, you should advise the FCC 
contact listed below as soon as possible.

ADDRESSES: Direct all PRA comments to Nicholas A. Fraser, Office of 
Management and Budget, (202) 395-5887, or via fax at 202-395-5167 or 
via Internet at [email protected] and to Judith-B. 
[email protected], Federal Communications Commission, or an e-mail to 
[email protected]. To view a copy of this information collection request 
(ICR) submitted to OMB: (1) Go to the Web page http://reginfo.gov/public/do/PRAMain, (2) look for the section of the Web page called 
``Currently Under Review'', (3) click on the downward-pointing arrow in 
the ``Select Agency'' box below the ``Currently Under Review'' heading, 
(4) select ``Federal Communications Commission'' from the

[[Page 11947]]

list of agencies presented in the ``Select Agency'' box, (5) click the 
``Submit'' button to the right of the ``Select Agency'' box, and (6) 
when the list of FCC ICRs currently under review appears, look for the 
title of this ICR (or its OMB Control Number, if there is one) and then 
click on the ICR Reference Number to view detailed information about 
this ICR.

FOR FURTHER INFORMATION CONTACT: For additional information or copies 
of the information collection(s), contact Judith B. Herman at 202-418-
0214 or via the Internet at Judith-B.[email protected].

SUPPLEMENTARY INFORMATION:
    OMB Control Number: 3060-0763.
    Title: ARMIS Customer Satisfaction Report.
    Report Number: ARMIS Report 43-06.
    Type of Review: Extension of an existing collection.
    Respondents: Businesses or other for-profit.
    Number of Respondents and Responses: 7 respondents; 7 responses.
    Estimated Time per Response: 720 hours.
    Frequency of Response: Annual reporting requirement.
    Obligation to Respond: Voluntary. Statutory authority for this 
information collection is contained in 47 U.S.C. sections 11, 161, 219, 
and 220 of the Communications Act of 1934, as amended.
    Total Annual Burden: 5,040 hours.
    Total Annual Cost: None.
    Privacy Act Impact Assessment: No impact.
    Nature and Extent of Confidentiality: Ordinarily, questions of a 
sensitive nature are not involved in the ARMIS Customer Satisfaction 
Report. The Commission contends that areas in which detailed 
information is required are fully subject to regulation and the issue 
of data being regarded as sensitive will arise in special circumstances 
only. In such circumstances, the respondent is instructed on the 
appropriate procedures to follow to safeguard sensitive data. Any 
respondent who submits information to the Commission that they believe 
is confidential, may request confidential treatment of such information 
under 47 CFR 0.459 of the Commission's rules.
    Needs and Uses: This collection is being submitted to the Office of 
Management and Budget (OMB) to extend the approval for an additional 
three years. In the Commission's Memorandum Opinion and Order and 
Notice of Proposed Rulemaking, FCC 08-203, released September 6, 2008, 
the Commission granted in significant part AT&T's petition for 
forbearance from the ARMIS service quality and infrastructure reporting 
requirements, subject to certain conditions. In addition, the 
Commission determined that its conclusions underlying its forbearance 
decision for AT&T also hold true for the other carriers required to 
file ARMIS Reports 43-05, 43-06, 43-07, and 43-08. Subject to certain 
conditions, the Commission found that the criteria of section 10(a)(1) 
and (a)(2) are satisfied. Given the burdens associated with the data 
reporting, and in light of the commitments of the reporting carriers, 
and other continuing regulatory requirements, the Commission determined 
that forbearance to be in the public interest.
    The Commission noted that the reporting carriers have committed to 
continue gathering customer satisfaction data and to file those data 
publicly, through ARMIS Report 43-06 filings for 24 months from the 
effective date of the Commission's order. Further, the Commission noted 
that this will ensure continuity with regard to the customer 
satisfaction data that the Commission has collected up to this point, 
and affords the Commission a reasonable period of time to consider 
whether to adopt industry-wide reporting requirements. The Commission 
therefore adopted that commitment as a condition of its forbearance. 
Finally, the Commission granted the same forbearance relief to any 
similarly situated carriers who made the same commitment, and made 
clear that the relief that the Commission granted is not otherwise 
conditional.
    In the Notice of Proposed Rulemaking (NPRM) portion of the 
Commission's September 6, 2008 Order published in the Federal Register 
on October 15, 2008 (73 FR 60997), the Commission recognized the 
possibility that customer satisfaction data contained in ARMIS Report 
43-06 might be useful to help them make informed choices in a 
competitive market, but only if available from the entire relevant 
industry. The Commission tentatively concluded that it should collect 
this type of information, and seek comments on specific information 
that the Commission could collect. The Commission also asked for 
comments on the appropriate mechanism for such data collection.
    The information contained in the ARMIS Report 43-06 provides the 
necessary detail to enable this Commission to fulfill its regulatory 
responsibilities. Automated reporting of these data greatly enhances 
the Commission's ability to process and analyze the extensive amounts 
of data that are needed to administer its rules. Automating and 
organizing data submitted to the Commission facilitate the timely and 
efficient analysis of revenue requirements, rate of return and price 
caps, and provide an improved basis for auditing and other oversight 
functions. It also enhances the Commission's ability to quantify the 
effects of policy proposals.

Federal Communications Commission.
Marlene H. Dortch,
Secretary.
[FR Doc. E9-6123 Filed 3-19-09; 8:45 am]
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