[Federal Register Volume 74, Number 19 (Friday, January 30, 2009)]
[Pages 5659-5660]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: E9-2005]



Centers for Disease Control and Prevention


Agency Forms Undergoing Paperwork Reduction Act Review

    The Centers for Disease Control and Prevention (CDC) publishes a 
list of information collection requests under review by the Office of 
Management and Budget (OMB) in compliance with the Paperwork Reduction 
Act (44 U.S.C. Chapter 35). To request a copy of these requests, call 
the CDC Reports Clearance Officer at (404) 639-5960 or send an e-mail 
to [email protected]. Send written comments to CDC Desk Officer, Office of 
Management and Budget, Washington, DC or by fax to (202) 395-6974. 
Written comments should be received within 30 days of this notice.

Proposed Project

    NIOSH Customer Satisfaction Survey--Reinstatement--National 
Institute for Occupational Safety and Health, (NIOSH) Centers for 
Disease Control and Prevention, (CDC).

Background and brief description

    The mission of the National Institute for Occupational Safety and 
Health (NIOSH) is to promote safety and health at work for all people 
through research and prevention. The Occupational Safety and Health 
Act, Public Law 91-596 (section 20[a][1]) authorizes the National 
Institute for Occupational Safety and Health (NIOSH) to conduct 
research to advance the health and safety of workers. NIOSH conducted a 
baseline survey in 2003 to assess customer satisfaction with NIOSH 
communication products, services, and methods of dissemination [OMB 
0920-0544 expired 03/31/2003]. The baseline survey established 
an initial benchmark for gauging the effectiveness of NIOSH's 
communication products, outreach services, and identified areas for 
    NIOSH is conducting a follow-up Customer Satisfaction Survey of 
occupational safety and health professionals. A mail survey is planned 
with an option that will allow respondents to complete the survey 
electronically. The current survey is a 5-year follow-up designed to 
enable NIOSH to determine the current level of customer satisfaction 
and identify changes that have occurred in the intervening years. The 
purpose of this survey is to evaluate the effectiveness of NIOSH's 
communication and dissemination program as a whole in serving the broad 
occupational safety and health professional community by addressing 
five questions:
    (1) To what extent are NIOSH communication products viewed as 
credible, useful sources of information on occupational safety and 
health issues?
    (2) To what extent has NIOSH been successful in distributing its 
communication products to its primary and traditional audience?
    (3) To what extent, and in what ways, have NIOSH communication 
products influenced workplace safety and health program policies and 
practices, or resolved other related issues?
    (4) What improvements could be made in the nature of NIOSH 
communication products and/or their manner of delivery that could 
enhance their use and benefits?
    (5) What is the reach and perceived importance of NIOSH outreach 
    The survey will be directed to the community of occupational safety 
and health professionals, as this audience represents the primary and 
traditional customer base for NIOSH information materials. For this 
purpose four major associations identified with occupational safety and 
health matters have indicated their willingness to partner with NIOSH 
on this follow-up survey, as they did on the baseline. These are the 
American Industrial Hygiene Association (AIHA), the American College of 
Occupational and Environmental Medicine (ACOEM), the American 
Association of Occupational

[[Page 5660]]

Health Nurses (AAOHN), and the American Society of Safety Engineers 
(ASSE). There is no cost to respondents. The estimated annualized 
burden hours are 205.

                                       Estimated Annualized Burden Hours:
                                                                                         Number of     Average
                                                                            Number of    responses    burden per
                 Form name                        Type of respondent       respondents      per        response
                                                                                         respondent   (in hours)
NIOSH Customer Satisfaction Survey........  Respondents familiar with              570            1        20/60
                                            Respondents not familiar with          150            1         6/60

Maryam I. Daneshvar,
Acting Reports Clearance Officer, Centers for Disease Control and 
[FR Doc. E9-2005 Filed 1-29-09; 8:45 am]