[Federal Register Volume 73, Number 247 (Tuesday, December 23, 2008)]
[Notices]
[Page 78793]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: E8-30548]



[[Page 78793]]

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FEDERAL COMMUNICATIONS COMMISSION


Notice of Public Information Collection(s) Being Submitted for 
Review to the Office of Management and Budget

December 17, 2008.
SUMMARY: The Federal Communications Commission, as part of its 
continuing effort to reduce paperwork burden invites the general public 
and other Federal agencies to take this opportunity to comment on the 
following information collection(s), as required by the Paperwork 
Reduction Act (PRA) of 1995, 44 U.S.C. 3501-3520. An agency may not 
conduct or sponsor a collection of information unless it displays a 
currently valid control number. No person shall be subject to any 
penalty for failing to comply with a collection of information subject 
to the Paperwork Reduction Act (PRA) that does not display a valid 
control number. Comments are requested concerning (a) Whether the 
proposed collection of information is necessary for the proper 
performance of the functions of the Commission, including whether the 
information shall have practical utility; (b) the accuracy of the 
Commission's burden estimate; (c) ways to enhance the quality, utility, 
and clarity of the information collected; and (d) ways to minimize the 
burden of the collection of information on the respondents, including 
the use of automated collection techniques or other forms of 
information technology.

DATES: Written Paperwork Reduction Act (PRA) comments should be 
submitted on or before January 22, 2009. If you anticipate that you 
will be submitting PRA comments, but find it difficult to do so within 
the period of time allowed by this notice, you should advise the FCC 
contact listed below as soon as possible.

ADDRESSES: Direct all PRA comments to Nicholas A. Fraser, Office of 
Management and Budget, (202) 395-5887, or via fax at 202-395-5167 or 
via internet at [email protected] and to Judith-B. 
[email protected], Federal Communications Commission, or an e-mail to 
[email protected]. To view a copy of this information collection request 
(ICR) submitted to OMB: (1) Go to the Web page http://reginfo.gov/public/do/PRAMain, (2) look for the section of the Web page called 
``Currently Under Review'', (3) click on the downward-pointing arrow in 
the ``Select Agency'' box below the ``Currently Under Review'' heading, 
(4) select ``Federal Communications Commission'' from the list of 
agencies presented in the ``Select Agency'' box, (5) click the 
``Submit'' button to the right of the ``Select Agency'' box, and (6) 
when the list of FCC ICRs currently under review appears, look for the 
title of this ICR (or its OMB Control Number, if there is one) and then 
click on the ICR Reference Number to view detailed information about 
this ICR.

FOR FURTHER INFORMATION CONTACT: For additional information or copies 
of the information collection(s), contact Judith B. Herman at 202-418-
0214 or via the Internet at Judith-B.[email protected].

SUPPLEMENTARY INFORMATION:
    OMB Control Number: 3060-1042.
    Title: Request for Technical Support--Help Request Form.
    Form No.: N/A--electronic only.
    Type of Review: Revision of a currently approved collection.
    Respondents: Individuals or households, business or other for-
profit, not-for-profit institutions, and state, local or tribal 
government.
    Number of Respondents: 42,300 respondents; 42,300 responses.
    Estimated Time Per Response: 8--10 minutes (.133 hours).
    Frequency of Response: On occasion reporting requirement and 
recordkeeping requirement.
    Obligation to Respond: Voluntary. There is no statutory authority 
for this information collection. The Commission developed this 
information collection (IC) on its own motion to assist users of the 
Universal Licensing System (ULS) or other electronic FCC systems.
    Total Annual Burden: 5,640 hours.
    Total Annual Cost: $569,640.
    Privacy Act Impact Assessment: Yes. The FCC has a system of records 
notice, FCC/WTB-7, ``Remedy Action Request System (RARS)'' to cover 
personally identifiable information affected by these information 
collection requirements. At this time, the FCC is required to complete 
a Privacy Act Impact Assessment.
    Nature and Extent of Confidentiality: Submission of the electronic 
form is voluntary. In general, there is no need for confidentiality. On 
a case-by-case basis, the Commission may be required to withhold from 
disclosure certain information about the location, character, or 
ownership of historic property, including traditional religious sites.
    Needs and Uses: The Commission will submit this information 
collection (IC) to the OMB as a revision during this comment period to 
obtain the full three-year clearance from them. The Commission is 
reporting an increase in the number of respondents/responses; burden 
hours and annual costs.
    The Commission is streamlining this collection to improve the 
quality of information provided by the respondents. The revised form 
uses a wizard design in which applicants select the type of inquiry 
they are submitting and then provide data relevant to that on-line 
system. The form is also being expanded to facilitate the collection of 
information regarding problems customers are having with the FCC Web 
site. This results in incomplete submissions and an additional burden 
is being placed on both the public customer and the FCC staff.
    The FCC's Wireless Telecommunications Bureau (WTB) maintains 
Internet software used by the public to apply for licenses, participate 
in auctions for spectrum, and maintain license information. In this 
mission, FCC has created a ``help desk'' that answers questions/
inquiries to these systems as well as resetting passwords and/or 
issuing the Web site https://www.esupport.fcc.gov/request.htm/ under 
this OMB control number (displayed above).
    This form will continue to substantially decrease public and FCC 
staff burden since all the information needed to a support request will 
be submitted in a standardized format but be available to a wider 
audience. This eliminates or at least minimizes the need to follow up 
with public customers to obtain all the information necessary to 
respond to their request. This form also presorts requests into 
previously defined categories to appropriate FCC staff to respond in a 
timelier manner.

Federal Communications Commission.
Marlene H. Dortch,
Secretary.
 [FR Doc. E8-30548 Filed 12-22-08; 8:45 am]
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