[Federal Register Volume 73, Number 39 (Wednesday, February 27, 2008)]
[Notices]
[Page 10508]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: E8-3673]


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DEPARTMENT OF TRANSPORTATION

Federal Highway Administration

[Docket No. FHWA-2008-0022]


Agency Information Collection Activities: Notice of Request for 
Extension of Currently Approved Information Collection

AGENCY: Federal Highway Administration (FHWA), DOT.

ACTION: Notice of request for extension of currently approved 
information collection.

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SUMMARY: The FHWA invites public comments about our intention to 
request the Office of Management and Budget's (OMB) approval for 
renewal of an existing information collection that is summarized below 
under SUPPLEMENTARY INFORMATION. We are required to publish this notice 
in the Federal Register by the Paperwork Reduction Act of 1995.

DATES: Please submit comments by April 28, 2008.

ADDRESSES: You may submit comments identified by DOT DMS Docket Number 
FHWA-2008-0022 by any of the following methods:
    Web Site: http://dms.dot.gov. Follow the instructions for 
submitting comments on the DOT electronic docket site.
    Fax: 1-202-493-2251.
    Mail: Docket Management Facility, U.S. Department of 
Transportation, 1200 New Jersey Avenue, SE., Washington, DC 20590.
    Hand Delivery: U.S. Department of Transportation, 1200 New Jersey 
Avenue, SE., Washington, DC 20590, between 9 a.m. and 5 p.m., Monday 
through Friday, except Federal holidays.
    Docket: For access to the docket to read background documents or 
comments received, go to http://dms.dot.gov at any time or to U.S. 
Department of Transportation, 1200 New Jersey Avenue, SE., Washington, 
DC 20590, between 9 a.m. and 5 p.m., Monday through Friday, except 
Federal holidays.

FOR FURTHER INFORMATION CONTACT: James Lunetta, 703-235-0262, Office of 
Professional and Corporate Development, Federal Highway Administration, 
Department of Transportation, 4600 North Fairfax Drive, Suite 800, 
Arlington, VA 22203. Office hours are from 7:30 a.m. to 5 p.m., Monday 
through Friday, except Federal holidays.

SUPPLEMENTARY INFORMATION:
    Title: Customer Satisfaction Surveys.
    OMB Control No.: 2125-0590.
    Background: Executive Order 12862, ``Setting Customer Service 
Standards'' requires Federal agencies provide the highest quality 
service to our customers by identifying them and determining what they 
think about our services and products. The surveys covered in this 
clearance will provide the FHWA a means to gather this data directly 
from our customers. The information obtained from the surveys will be 
used to assist in evaluating service delivery and processes. The 
responses to the surveys will be voluntary and will not involve 
information that is required by regulations. There will be no direct 
costs to the respondents other than their time. The FHWA plans to 
provide an electronic means for responding to the majority of the 
surveys via the World Wide Web.
    Respondents: State and local governments, highway industry 
organizations, and the general public.
    Estimated Average Annual Burden: The burden hours per response will 
vary with each survey; however, we estimate an average burden of 15 
minutes for each survey. Estimated Total Annual Burden Hours: We 
estimate that FHWA will survey approximately 21,000 respondents 
annually during the next 3 years. Therefore, the estimated total annual 
burden is 5,200 hours.
    Public Comments Invited: You are asked to comment on any aspect of 
this information collection, including: (1) Whether the proposed 
collection is necessary for the FHWA's performance; (2) the accuracy of 
the estimated burden; (3) ways for the FHWA to enhance the quality, 
usefulness, and clarity of the collected information; and (4) ways the 
burden could be minimized, including the use of computer technology, 
without reducing the quality of the collected information. The agency 
will summarize and/or include your comments in the request for OMB's 
clearance of this information collection.

    Authority: The Paperwork Reduction Act of 1995; 44 U.S.C. 
Chapter 35, as amended; and 49 CFR 1.48.

    Issued On: February 21, 2008.
Judith Kane,
Information Services Team Leader.
 [FR Doc. E8-3673 Filed 2-26-08; 8:45 am]
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