[Federal Register Volume 73, Number 31 (Thursday, February 14, 2008)]
[Notices]
[Pages 8669-8670]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: E8-2805]


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FEDERAL COMMUNICATIONS COMMISSION


Public Information Collection Requirement Submitted to OMB for 
Review and Approval, Comments Requested

February 6, 2008.
SUMMARY: The Federal Communications Commission, as part of its 
continuing effort to reduce paperwork burden, invites the general 
public and other Federal agencies to take this opportunity to comment 
on the following information collection, as required by the Paperwork 
Reduction Act of 1995, Public Law 104-13. An agency may not conduct or 
sponsor a collection of information unless it displays a currently 
valid control number. No person shall be subject to any penalty for 
failing to comply with a collection of information subject to the 
Paperwork Reduction Act (PRA) that does not display a valid control 
number. Comments are requested concerning (a) Whether the proposed 
collection of information is necessary for the proper performance of 
the functions of the Commission, including whether the information 
shall have practical utility; (b) the accuracy of the Commission's 
burden estimate; (c) ways to enhance the quality, utility, and clarity 
of the information collected; and (d) ways to minimize the burden of 
the collection of information on the respondents, including the use of 
automated collection techniques or other forms of information 
technology.

DATES: Written Paperwork Reduction Act (PRA) comments should be 
submitted on or before March 17, 2008. If you anticipate that you will 
be submitting comments, but find it difficult to do so within the 
period of time allowed by this notice, you should advise the contacts 
listed below as soon as possible.

ADDRESSES: Direct all PRA comments to Nicholas A. Fraser, Office of 
Management and Budget, via Internet at [email protected] 
or via fax at (202) 395-5167 and to Cathy Williams, Federal 
Communications Commission, Room 1-C823, 445 12th Street, SW., 
Washington, DC or via Internet at [email protected] or 
[email protected].
    To view a copy of this information collection request (ICR) 
submitted to OMB: (1) Go to the Web page http://www.reginfo.gov/public/do/PRAMain, (2) look for the section of the web page called ``Currently 
Under Review,'' (3) click on the downward-pointing arrow in the 
``Select Agency'' box below the ``Currently Under Review'' heading, (4) 
select ``Federal Communications Commission'' from the list of agencies 
presented in the ``Select Agency'' box, (5) click the ``Submit'' button 
to the right of the ``Select Agency'' box, (6) when the list of FCC 
ICRs currently under review appears, look for the title of this ICR (or 
its OMB control number, if there is one) and then click on the ICR 
Reference Number to view detailed information about this ICR.''

FOR FURTHER INFORMATION CONTACT: For additional information or copies 
of the information collection(s), contact Cathy Williams at (202) 418-
2918.

SUPPLEMENTARY INFORMATION:
    OMB Control Number: 3060-0652.
    Title: Section 76.309, Customer Service Obligations; Section 
76.1602; Customer Service--General Information; Section 76.1603, 
Customer Service--Rate and Service Changes--General Information, and 
Section 76.1619, Information on Subscriber Bills.
    Form Number: Not applicable.
    Type of Review: Extension of a currently approved collection.
    Respondents: Business or other for-profit entities; State, Local or 
Tribal Government.
    Number of Respondents: 8,260.
    Estimated Time per Response: 10 minutes to 1 hour.
    Frequency of Response: On occasion reporting requirement; Third 
party disclosure requirement.
    Total Annual Burden: 29,235 hours.
    Total Annual Cost: None.
    Privacy Impact Assessment: No impact(s).
    Nature of Response: Required to obtain or retain benefits.
    Confidentiality: No need for confidentiality required.
    Needs and Uses: 47 CFR 76.309 and 47 CFR 76.1603 set forth various 
customer service obligations and notification requirements for changes 
in rates, programming services and channel positions.
    47 CFR 76.1602(a) states that franchise authorities must provide 
affected cable operators 90 days written notice of its intent to 
enforce customer services standards.
    47 CFR 76.1603(b) states that customers will be notified of any 
changes in rates, programming services or channel positions as soon as 
possible in writing. Notice must be given to subscribers a minimum of 
thirty (30) days in advance of such changes if the change is within the 
control of the cable operator. In addition, the cable operator shall 
notify subscribers 30 days in advance of any significant changes in the 
other information required by Section 76.1602.
    47 CFR 76.1603(c) states that in addition to the requirement set 
forth in Section 76.1603(b) regarding advance notification to customers 
of any changes in rates, programming services or channel positions, 
cable systems shall give 30 days written notice to both subscribers and 
local franchising authorities before implementing any rate or service 
change. Such notice shall state the precise amount of any rate

[[Page 8670]]

change and briefly explain in readily understandable fashion the cause 
of the rate change (e.g. inflation, changes in external costs or the 
addition/deletion of channels). When the change involves the addition 
or deletion of channels, each channel added or deleted must be 
separately identified. Section 76.1602(c) requires cable operators to 
inform subscribers in writing of their right to file complaints about 
changes in cable programming service tier rates and services, and shall 
provide the address and phone number of the local franchising 
authority. 47 CFR 76.1619(b) states that in case of a billing dispute, 
the cable operator must respond to a written complaint from a 
subscriber within 30 days. In addition, Section 76.1619 sets forth 
requirements for information on subscriber bills.

Federal communications commission.
Marlene H. Dortch,
Secretary.
 [FR Doc. E8-2805 Filed 2-13-08; 8:45 am]
BILLING CODE 6712-01-P