[Federal Register Volume 72, Number 246 (Wednesday, December 26, 2007)]
[Notices]
[Pages 73062-73063]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: E7-24891]


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DEPARTMENT OF TRANSPORTATION

Federal Transit Administration

[FTA Docket No. FTA-2007-0030]


Notice of Request for a New Information Collection

AGENCY: Federal Transit Administration, DOT.

ACTION: Notice of request for comments.

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SUMMARY: In accordance with the Paperwork Reduction Act of 1995, this 
notice announces the intention of the Federal Transit Administration 
(FTA) to request the Office of Management and Budget (OMB) to approve a 
new information collection:
    Customer Satisfaction Survey for FTA's Public Web site Contact Us 
Tool.

DATES: Comments must be submitted before February 25, 2008.

ADDRESSES: To ensure that your comments are not entered more than once 
into the docket, submit comments identified by the docket number by 
only one of the following methods:
    1. Web site: www.regulations.gov. Follow the instructions for 
submitting comments on the U.S. Government electronic docket site. 
(Note: The U.S. Department of Transportation's (DOT's) electronic 
docket is no longer accepting electronic comments.) All electronic 
submissions must be made to the U.S. Government electronic docket site 
at www.regulations.gov. Commenters should follow the directions below 
for mailed and hand-delivered comments.
    2. Fax: 202-493-2251.
    3. Mail: U.S. Department of Transportation, 1200 New Jersey Avenue, 
SE., Docket Operations, M-30, West Building, Ground Floor, Room W12-
140, Washington, DC 20590-0001.
    4. Hand Delivery: U.S. Department of Transportation, 1200 New 
Jersey Avenue, SE., Docket Operations, M-30, West Building, Ground 
Floor, Room W12-140, Washington, DC 20590-0001 between 9 a.m. and 5 
p.m., Monday through Friday, except federal holidays.
    Instructions: You must include the agency name and docket number 
for this notice at the beginning of your comments. Submit two copies of 
your comments if you submit them by mail. For confirmation that FTA has 
received your comments, include a self-

[[Page 73063]]

addressed stamped postcard. Note that all comments received, including 
any personal information, will be posted and will be available to 
Internet users, without change, to www.regulations.gov. You may review 
DOT's complete Privacy Act Statement in the Federal Register published 
April 11, 2000, (65 FR 19477), or you may visit www.regulations.gov. 
Docket: For access to the docket to read background documents and 
comments received, go to www.regulations.gov at any time. Background 
documents and comments received may also be viewed at the U.S. 
Department of Transportation, 1200 New Jersey Avenue, SE., Docket 
Operations, M-30, West Building, Ground Floor, Room W12-140, 
Washington, DC 20590-0001 between 9 a.m. and 5 p.m., Monday through 
Friday, except federal holidays.

FOR FURTHER INFORMATION CONTACT: Dave Longo, FTA Office of 
Communications and Congressional Affairs, (202) 366-0608, or e-mail: 
[email protected].

SUPPLEMENTARY INFORMATION: Interested parties are invited to send 
comments regarding any aspect of this information collection, 
including: (1) The necessity and utility of the information collection 
for the proper performance of the functions of the FTA; (2) the 
accuracy of the estimated burden; (3) ways to enhance the quality, 
utility, and clarity of the collected information; and (4) ways to 
minimize the collection burden without reducing the quality of the 
collected information. Comments submitted in response to this notice 
will be summarized and/or included in the request for OMB approval of 
this information collection.
    Title: Customer Satisfaction Survey for FTA's Public Web site 
Contact Us Tool.
    OMB Number: 2132-New.
    Background: Executive Order 12862, ``Setting Customer Service 
Standards,'' requires FTA to identify its customers and determine what 
they think about FTA's service. The surveys covered in this request 
will provide FTA with a means to gather data directly from its 
customers. The information obtained from the surveys will be used to 
assess how FTA's services are perceived by customers and stakeholders, 
determine opportunities for improvement and ensure FTA's customers 
receive the highest level of customer support. The surveys will be 
limited to data collections that solicit voluntary opinions and will 
not involve information that is required by regulations.
    Respondents: General public, State and local government, public and 
private transit operators, transit constituents, and other 
stakeholders.
    Estimated Annual Burden on Respondents: 10 minutes for each of the 
1,230 respondents.
    Estimated Total Annual Burden: 205 hours.
    Frequency: Annual.

    Issued: December 17, 2007.
Ann M. Linnertz,
Associate Administrator for Administration.
[FR Doc. E7-24891 Filed 12-21-07; 8:45 am]
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