[Federal Register Volume 72, Number 220 (Thursday, November 15, 2007)]
[Notices]
[Pages 64236-64237]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: E7-22238]


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DEPARTMENT OF THE INTERIOR

Bureau of Land Management

[WO-250-1220-PM-24 1A]


60-Day Notice of Intention To Request Clearance of Collection of 
Information; Opportunity for Public Comment

AGENCY: Department of the Interior, Bureau of Land Management.

[[Page 64237]]


ACTION: Notice and request for comments.

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SUMMARY: In accordance with the Paperwork Reduction Act of 1995 and 5 
CFR part 1320, Reporting and Record Keeping Requirements, the 
Department of the Interior (DOI), Bureau of Land Management (BLM) 
invites public comments on the proposed collection of information 
(1004-XXXX).

DATES: Public comments will be accepted on or before January 14, 2008.

ADDRESSES: Send Comments to: You may send comments to Jennifer Hoger 
Russell, Park Studies Unit, College of Natural Resources, University of 
Idaho, P.O. Box 44139, Moscow, ID 83844-1139; Phone: (208) 885-4806; 
Fax (208) 885-4261, e-mail: [email protected]. Also, you may send 
comments to Alexandra Ritchie, BLM Bureau Information Collection 
Clearance Officer, 1620 L Street, NW., Room 401, Washington, DC 20036 
or by e-mail at [email protected]. All responses to this 
notice will be summarized and included in the request for the Office of 
Management and Budget (OMB) approval. All comments will become a matter 
of public record.
    To Request a Draft of Proposed Collection of Information Contact: 
Jennifer Hoger Russell, Park Studies Unit, College of Natural 
Resources, University of Idaho, P.O. Box 44139, Moscow, ID 83844-1139; 
Phone: (208) 885-4806; Fax (208) 885-4261, e-mail: [email protected].

FOR FURTHER INFORMATION CONTACT: Victoria ``Vicki'' Josupait, Bureau of 
Land Management National Operations Center, DFC, Building 50, P.O. Box 
25047, OC-531, Denver, CO 80225; or via phone 303-236-6313; or via e-
mail: [email protected]. You are entitled to a copy of the 
entire information collection request package free of charge.

SUPPLEMENTARY INFORMATION:
    Title: Bureau of Land Management Visitor Satisfaction Survey.
    Bureau Form Number: None.
    OMB Number: 1004-XXXX.
    Expiration Date: To be requested.
    Type of Request: New collection.
    Description of Need: The Government Performance and Results Act 
(GPRA) of 1993 (Pub.L. No. 103-62) sets out to ``improve Federal 
program effectiveness and public accountability by promoting a new 
focus on results, service quality, and customer satisfaction'' (Section 
2. b. 3). In order to fulfill this responsibility, DOI's bureaus and 
offices must collect data from their respective user groups to (1) 
better understand the needs and desires of the public and (2) respond 
to those needs and desires accordingly.
    The GPRA is supported by Executive Order (E.O.) 12862 (September 
11, 1993) aimed at ``ensuring the Federal Government provides the 
highest quality service possible to the American people.'' The E.O. 
discusses surveys as a means for determining the kinds and qualities of 
service desired by the Federal Government's customers and for 
determining satisfaction levels for existing service. Voluntary 
customer surveys provide valuable information regarding customer 
satisfaction with BLM's services, recreation experience, and value for 
fee paid, as well as reporting on annual performance goals.
    The GPRA requires that the BLM develop goals to improve program 
effectiveness and public accountability, and to measure performance 
related to these goals. The BLM Visitor Satisfaction Survey (Survey) 
measures performance toward those goals through a short visitor survey. 
The project is an element of the BLM Strategic Plan.
    The Survey is funded by the BLM through an assistance agreement 
with the Park Studies Unit at the University of Idaho. The BLM had used 
a longer version of the survey to conduct visitor surveys at 
approximately 22 BLM recreation sites annually since 1999, with the 
exception of 2002 (OMB No. 1040-0001, exp. 01/31/05). In 2005, the BLM 
received clearance for the Survey (OMB No. 1040-0001, exp. 1/31/08). 
This is a request that will replace the previously-approved information 
collection under which we have been operating for several years, with 
the addition of two questions to address new performance measures, and 
with a new clearance number.
    The purpose of the Survey is to measure visitors' opinions and 
satisfaction regarding facilities, fees, services, interpretation and 
education, and recreational opportunities at each site and Bureau-wide. 
This effort is required by GPRA and other DOI strategic planning 
efforts. Data from the proposed survey is needed to assess performance 
regarding BLM GPRA goals 3.1.01, 3.1.11, 3.1.15, and 3.1.16. The 
relevant BLM GPRA goals state:

Goal 3.1.01: Percent of visitors satisfied with the quality of their 
recreation experience. (Target 96%).
Goal 3.1.11: Satisfaction with the quality of interpretation and 
environmental education products in Special Recreation Management 
Areas as measured by a general public survey. (Target 91%).*
Goal 3.1.15: Percent of visitors satisfied with services provided by 
commercial recreational operations. (Target--Establish Baseline).*
Goal 3.1.16: Percent of customers satisfied with the value for fee 
paid. (Target 90%).
    *New measures for the FY08 survey.

Each of these goals directly supports the DOI Strategic Plan Mission 
Goal to ``Improve recreation opportunities for America'', and End 
Outcome Goal 1 to ``Improve the Quality and Diversity of Recreation 
Experiences and Visitor Enjoyment on DOI lands'', as identified in the 
DOI GPRA Strategic Plan 2007-2012. BLM performance on all goals 
measured in this study will contribute to DOI Department-wide 
performance reports. Results of the Survey will also be used by local 
BLM managers to improve visitor services and to allocate limited 
resources.
    Under provisions of the Paperwork Reduction Act of 1995 and 5 CFR 
part 1320, Reporting and Record Keeping Requirements, the BLM invites 
comments on the need for gathering the information in the proposed 
survey (OMB No. 1004-XXXX). Comments are invited on: (1) The practical 
utility of the information being gathered; (2) the accuracy of the 
burden hour estimate; (3) ways to enhance the quality, utility, and 
clarity of the information to be collected; and (4) ways to minimize 
the burden to respondents, including use of automated information 
collection techniques or other forms of information technology.
    Automated data collection: This information will be collected via 
in-person intercept surveys. No automated data collection will take 
place.
    Description of respondents: Visitors to approximately 22 BLM 
recreation sites.
    Estimated average number of respondents: 3,500 respondents (1,050 
non-respondents and 2,450 respondents).
    Estimated average number of responses: 3,500 respondents (1,050 
non-responses and 2,450 responses).
    Estimated average burden hours per response: 1 minute for non-
respondents and 8 minutes for respondents.
    Frequency of response: 1 time per respondent.
    Estimated annual reporting burden: 482.5 hours.

    Dated: November 8, 2007.
Alexandra Ritchie,
Information Collection Clearance Officer, Bureau of Land Management.
 [FR Doc. E7-22238 Filed 11-14-07; 8:45 am]
BILLING CODE 4310-84-P