[Federal Register Volume 72, Number 205 (Wednesday, October 24, 2007)]
[Notices]
[Pages 60406-60407]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: E7-20924]


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DEPARTMENT OF VETERANS AFFAIRS

[OMB Control No. 2900-New (VA Form 1465-1)]


Proposed Information Collection Activity: Proposed Collection; 
Comment Request

AGENCY: Veterans Health Administration, Department of Veterans Affairs.

ACTION: Notice.

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SUMMARY: The Veterans Health Administration (VHA) is announcing an 
opportunity for public comment on the proposed collection of certain 
information by the agency. Under the Paperwork Reduction Act (PRA) of 
1995, Federal agencies are required to publish notice in the Federal 
Register concerning each proposed collection of information, including 
each proposed new collection, and allow 60 days for public comment in 
response to the notice. This notice solicits comments on information 
needed to identify problems or complaints in VA's health care services.

DATES: Written comments and recommendations on the proposed collection 
of information should be received on or before December 24, 2007.

ADDRESSES: Submit written comments on the collection of information 
through http://www.Regulations.gov; or to Mary Stout, Veterans Health 
Administration (193E1), Department of Veterans Affairs, 810 Vermont 
Avenue, NW., Washington, DC 20420 or e-mail: [email protected]. Please 
refer to ``OMB Control No. 2900-New (VA Form 1465-1)'' in any 
correspondence. During the comment period, comments may be viewed 
online through the Federal Docket Management System (FDMS) at http://www.Regulations.gov.

FOR FURTHER INFORMATION CONTACT: Mary Stout (202) 461-5867 or FAX (202) 
273-9381.

SUPPLEMENTARY INFORMATION: Under the PRA of 1995 (Public Law 104-13; 44 
U.S.C. 3501-3521), Federal agencies must obtain approval from OMB for 
each collection of information they conduct or sponsor. This request 
for comment is being made pursuant to section 3506(c)(2)(A) of the PRA.
    With respect to the following collection of information, VHA 
invites comments on: (1) Whether the proposed collection of information 
is necessary for the proper performance of VHA's functions, including 
whether the information will have practical utility; (2) the accuracy 
of VHA's estimate of the burden of the proposed collection of 
information; (3) ways to enhance the quality, utility, and clarity of 
the information to be collected; and (4) ways to minimize the burden of 
the collection of information on respondents, including through the use 
of automated collection techniques or the use of other forms of 
information technology.
    Title: Nation-wide Customer Satisfaction Surveys, VA Forms 1465-1 
through 1465-4.
    OMB Control Number: 2900-New (VA Form 1465-1).
    Type of Review: New collection.
    Abstract: The purpose of the Survey of Health Experience of 
Patients (SHEP) Survey is to systematically obtain information from VA 
patients to identify problems or complaints that need attention and to 
improve the quality of health care services delivered to veterans. Data 
will be use to measure improvement toward the goal of matching or 
exceeding the non-VA external benchmark performance in providing 
quality health care services to veterans.

[[Page 60407]]

    Affected Public: Individuals or households.
    Estimated Annual Burden:
    a. HCAHPS plus Inpatient Core-Long Form, VA Form 10-1465-1--2,500 
hours.
    b. HCAHPS plus Inpatient Core-Short Form, VA Form 10-1465-2--16,875 
hours.
    c. Outpatient Long Form, VA Form 10-1465-3--9,802 hours.
    d. Outpatient Short Form, VA Form 10-1465-4--67,573 hours.
    Estimated Average Burden Per Respondent:
    a. HCAHPS plus Inpatient Core-Long Form, VA Form 10-1465-1--20 
minutes.
    b. HCAHPS plus Inpatient Core-Short Form, VA Form 10-1465-2--15 
minutes.
    c. Outpatient Long Form, VA Form 10-1465-3--25 minutes.
    d. Outpatient Short Form, VA Form 10-1465-4--20 minutes.
    Frequency of Response: On occasion.
    Estimated Number of Respondents:
    a. HCAHPS plus Inpatient Core-Long Form, VA Form 10-1465-1--7,500.
    b. HCAHPS plus Inpatient Core-Short Form, VA Form 10-1465-2--
67,500.
    c. Outpatient Long Form, VA Form 10-1465-3--23,524.
    d. Outpatient Short Form, VA Form 10-1465-4--202,720.

    Dated: October 16, 2007.

    By direction of the Secretary.
Denise McLamb,
Program Analyst, Records Management Service.
 [FR Doc. E7-20924 Filed 10-23-07; 8:45 am]
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