[Federal Register Volume 72, Number 196 (Thursday, October 11, 2007)]
[Notices]
[Page 57997]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: E7-19997]


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DEPARTMENT OF VETERANS AFFAIRS

[OMB Control No. 2900-0570]


Proposed Information Collection Activity: Proposed Collection; 
Comment Request

AGENCY: Veterans Health Administration, Department of Veterans Affairs.

ACTION: Notice.

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SUMMARY: The Veterans Health Administration (VHA) is announcing an 
opportunity for public comment on the proposed collection of certain 
information by the agency. Under the Paperwork Reduction Act (PRA) of 
1995, Federal agencies are required to publish notice in the Federal 
Register concerning each proposed collection of information, including 
each proposed extension of a currently approved collection, and allow 
60 days for public comment in response to the notice. This notice 
solicits comments on claimants' perception on VA's healthcare services.

DATES: Written comments and recommendations on the proposed collection 
of information should be received on or before December 10, 2007.

ADDRESSES: Submit written comments on the collection of information 
through http://www.Regulations.gov; or to Mary Stout, Veterans Health 
Administration (193E1), Department of Veterans Affairs, 810 Vermont 
Avenue, NW., Washington, DC 20420 or e-mail: [email protected]. Please 
refer to ``OMB Control No. 2900-0570'' in any correspondence. During 
the comment period, comments may be viewed online through the Federal 
Docket Management System (FDMS) at http://www.Regulations.gov.

FOR FURTHER INFORMATION CONTACT: Mary Stout at (202) 461-5867 or FAX 
(202) 273-9381.

SUPPLEMENTARY INFORMATION: Under the PRA of 1995 (Pub. L.104-13; 44 
U.S.C. 3501-3521), Federal agencies must obtain approval from OMB for 
each collection of information they conduct or sponsor. This request 
for comment is being made pursuant to section 3506(c)(2)(A) of the PRA.
    With respect to the following collection of information, VHA 
invites comments on: (1) Whether the proposed collection of information 
is necessary for the proper performance of VHA's functions, including 
whether the information will have practical utility; (2) the accuracy 
of VHA's estimate of the burden of the proposed collection of 
information; (3) ways to enhance the quality, utility, and clarity of 
the information to be collected; and (4) ways to minimize the burden of 
the collection of information on respondents, including through the use 
of automated collection techniques or the use of other forms of 
information technology.
    Title: Generic Veterans Health Administration Customer Satisfaction 
Surveys.
    OMB Control Number: 2900-0570.
    Type of Review: Extension of a currently approved collection.
    Abstract: VA use customer satisfaction surveys to obtain its 
patients perception on the type and quality of healthcare services they 
need and their satisfaction with existing services. The data collected 
will be used to improve the quality of healthcare services.
    Affected Public: Individuals or households.
    Estimated Annual Burden: 130,644 hours.
    a. Ad Hoc Facilities Surveys (VA Medical Facilities) and Special 
Emphasis Programs Conducted at Headquarters--44,182 hours.
    b. Pre-approved Local Facilities Surveys (VA Medical Facilities)--
86,461 hours.
    Estimated Average Burden Per Respondent:
    a. Ad Hoc Facilities Surveys (VA Medical Facilities) and Special 
Emphasis Programs Conducted at Headquarters--11 minutes.
    b. Pre-approved Local Facilities Surveys (VA Medical Facilities)--6 
minutes.
    Frequency of Response: On occasion.
    Estimated Number of Respondents: 531,144.
    a. Ad Hoc Facilities Surveys (VA Medical Facilities) and Special 
Emphasis Programs Conducted at Headquarters--161,777.
    b. Pre-approved Local Facilities Surveys (VA Medical Facilities)--
369,367.

    Dated: October 1, 2007.

    By direction of the Secretary.
Denise McLamb,
Program Analyst, Records Management Service.
 [FR Doc. E7-19997 Filed 10-10-07; 8:45 am]
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