[Federal Register Volume 71, Number 237 (Monday, December 11, 2006)]
[Notices]
[Page 71596]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: E6-20937]


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RAILROAD RETIREMENT BOARD


Agency Forms Submitted for OMB Review, Request for Comments

    Summary: In accordance with the Paperwork Reduction Act of 1995 (44 
U.S.C. Chapter 35), the Railroad Retirement Board (RRB) will be sending 
an Information Collection Request (ICR) to the Office of Information 
and Regulatory Affairs (OIRA), Office of Management and Budget (OMB) to 
propose an extension to the following collection of information: 3220-
0192, Voluntary Customer Surveys in Accordance with E.O. 12862, 
consisting of RRB Form(s) G-201, Customer Assessment Survey.
    In accordance with Executive Order 12862, the Railroad Retirement 
Board (RRB) conducts a number of customer surveys designed to determine 
the kinds and quality of services our beneficiaries, claimants, 
employers and members of the public want and expect, as well as their 
satisfaction with existing RRB services. The information collected is 
used by RRB management to monitor customer satisfaction by determining 
to what extent services are satisfactory and where and to what extent 
services can be improved. The surveys are limited to data collections 
that solicit strictly voluntary opinions, and do not collect 
information which is required or regulated. The information collection, 
which was first approved by the Office of Management and Budget (OMB) 
in 1997, provides the RRB with a generic clearance authority. This 
generic authority allows the RRB to submit a variety of new or revised 
customer survey instruments (needed to timely implement customer 
monitoring activities) to the Office of Management and Budget (OMB) for 
expedited review and approval. Our ICR describes the information we 
seek to collect from the public.
    The RRB invites comments on the proposed collection of information 
to determine (1) The practical utility of the collection; (2) the 
accuracy of the estimated burden of the collection; (3) ways to enhance 
the quality, utility and clarity of the information that is the subject 
of collection; and (4) ways to minimize the burden of collections on 
respondents, including the use of automated collection techniques or 
other forms of information technology. Comments to RRB or OIRA must 
contain the OMB control number of the ICR. For proper consideration of 
your comments, it is best if RRB and OIRA receive them within 30 days 
of publication date.
    Previous Requests for Comments: The RRB has already published the 
initial 60-day notice (71 FR 51236 on August 29, 2006) required by 44 
U.S.C. 3506(c)(2).That request elicited no comments.

Information Collection Request (ICR)

    Title: Voluntary Customer Surveys in Accordance with E.O. 12862.
    OMB Control Number: 3220-0192.
    Form(s) submitted: G-201, Customer Assessment Survey.
    Type of request: Extension of a currently approved collection.
    Affected public: Individuals or households, Business-or-other-for 
profit.
    Obligation to Respond: Voluntary.
    Abstract: The Railroad Retirement Board (RRB) utilizes voluntary 
customer surveys to ascertain customer satisfaction with the RRB in 
terms of timeliness, appropriateness, access, and other measures of 
quality service. Surveys involve individuals that are direct or 
indirect beneficiaries of RRB services as well as railroad employers 
who must report earnings.
    Changes Proposed: The RRB proposes no changes to the information 
collection.
    The burden estimate for this ICR is unchanged as follows:
    Estimated annual number of respondents: 1,750.
    Total annual responses: 1,750.
    Total annual reporting hours: 735
    For Further Information Contact: Copies of the form and supporting 
documents can be obtained from Charles Mierzwa, the agency clearance 
officer at (312-751-3363) or [email protected].
    Comments: Comments regarding the information collection should be 
addressed to Ronald J. Hodapp, Railroad Retirement Board, 844 North 
Rush Street, Chicago, Illinois 60611-2092 or [email protected] and 
to the OMB Desk Officer for the RRB, Karen Matsuoka at 
[email protected], FAX (202) 395-6974.

Charles Mierzwa,
RRB Clearance Officer.
 [FR Doc. E6-20937 Filed 12-8-06; 8:45 am]
BILLING CODE 7905-01-P