[Federal Register Volume 71, Number 167 (Tuesday, August 29, 2006)]
[Notices]
[Pages 51236-51237]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: E6-14265]


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RAILROAD RETIREMENT BOARD


Proposed Collection; Comment Request

SUMMARY: In accordance with the requirement of Section 3506(c)(2)(A) of 
the Paperwork Reduction Act of 1995 which provides opportunity for 
public comment on new or revised data collections, the Railroad 
Retirement Board (RRB) will publish periodic summaries of proposed data 
collections.
    Comments are invited on: (a) Whether the proposed information 
collection is

[[Page 51237]]

necessary for the proper performance of the functions of the agency, 
including whether the information has practical utility; (b) the 
accuracy of the RRB's estimate of the burden of the collection of the 
information; (c) ways to enhance the quality, utility, and clarity of 
the information to be collected; and (d) ways to minimize the burden 
related to the collection of information on respondents, including the 
use of automated collection techniques or other forms of information 
technology.
    Title and purpose of information collection: Voluntary Customer 
Surveys in Accordance with Executive Order 12862; OMB 3220-0192. In 
accordance with Executive Order 12862, the Railroad Retirement Board 
(RRB) conducts a number of customer surveys designed to determine the 
kinds and quality of services our beneficiaries, claimants, employers 
and members of the public want and expect, as well as their 
satisfaction with existing RRB services. The information collected is 
used by RRB management to monitor customer satisfaction by determining 
to what extent services are satisfactory and where and to what extent 
services can be improved. The surveys are limited to data collections 
that solicit strictly voluntary opinions, and do not collect 
information which is required or regulated. The information collection, 
which was first approved by the Office of Management and Budget (OMB) 
in 1997, provides the RRB with a generic clearance authority. This 
generic authority allows the RRB to submit a variety of new or revised 
customer survey instruments (needed to timely implement customer 
monitoring activities) to the Office of Management and Budget (OMB) for 
expedited review and approval.
    The average burden per response for customer satisfaction 
activities is estimated to range from 2 minutes for a web-site 
questionnaire to 2 hours for participation in a focus group. The RRB 
estimates an annual burden of 1,750 annual respondents totaling 717 
hours for the generic customer survey clearance.
    Additional Information or Comments: To request more information or 
to obtain a copy of the information collection justifications, forms, 
and/or supporting material, please call the RRB Clearance Officer at 
(312) 751-3363 or send an e-mail request to [email protected]. 
Comments regarding the information collection should be addressed to 
Ronald J. Hodapp, Railroad Retirement Board, 844 N. Rush Street, 
Chicago, Illinois 60611-2092 or send an E-mail to 
[email protected]. Comments should be received within 60 days of 
this notice.

Charles Mierzwa,
Clearance Officer.
 [FR Doc. E6-14265 Filed 8-28-06; 8:45 am]
BILLING CODE 7905-01-P