[Federal Register Volume 71, Number 95 (Wednesday, May 17, 2006)]
[Notices]
[Pages 28667-28668]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: E6-7484]


-----------------------------------------------------------------------

DEPARTMENT OF COMMERCE

Patent and Trademark Office


Submission for OMB Review; Comment Request

    The United States Patent and Trademark Office (USPTO) has submitted 
to the Office of Management and Budget (OMB) for clearance the 
following proposal for collection of information under the provisions 
of the Paperwork Reduction Act (44 U.S.C. Chapter 35).
    Agency: United States Patent and Trademark Office (USPTO).
    Title: Customer Input--Patent and Trademark Customer Surveys.
    Form Number(s): None.
    Agency Approval Number: 0651-0038.
    Type of Request: Revision of a currently approved collection.
    Burden: 220 hours annually.
    Number of Respondents: 1,900 responses per year.
    Avg. Hours Per Response: The USPTO estimates that it will take the 
public approximately 15 minutes (0.25 hours) to complete a telephone 
survey and 5 minutes (0.08 hours) to complete questionnaires and 
customer surveys. The questionnaires and customer surveys can be 
completed on paper and mailed to the USPTO or completed electronically. 
It takes 5 minutes to complete the surveys, whether they are mailed to 
the USPTO or completed electronically. This includes the time to gather 
the necessary information, prepare the form, and submit the completed 
request.
    Needs and Uses: The public uses the telephone and customer surveys 
and the questionnaires to provide their opinions, suggestions, and 
comments about the USPTO's services, products, and customer service. 
Depending on the type of survey, the public can provide their comments 
on the spot to the interviewer, or complete the survey at their own 
pace and either mail their responses to the USPTO or submit their 
responses electronically via a web-based survey. The USPTO uses the 
data collected from these surveys for strategic planning, allocation of 
resources, the establishment of performance goals, and the verification 
and establishment of service standards. The USPTO also uses this data 
to assess customer satisfaction with USPTO products and services, to 
assess customer priorities in service characteristics, and to identify 
areas where service levels differ from customer expectations.
    Affected Public: Individuals or households, businesses or other 
for-profits, and not-for-profit institutions.
    Frequency: On occasion.
    Respondent's Obligation: Voluntary.
    OMB Desk Officer: David Rostker, (202) 395-3897.
    Copies of the above information collection proposal can be obtained 
by any of the following methods:
     E-mail: [email protected]. Include ``0651-0038 copy 
request'' in the subject line of the message.
     Fax: 571-273-0112, marked to the attention of Susan Brown.
     Mail: Susan K. Brown, Records Officer, Office of the Chief 
Information Officer, Architecture, Engineering and Technical Services, 
Data Architecture and Services Division, U.S. Patent and Trademark 
Office, P.O. Box 1450, Alexandria, VA 22313-1450.
    Written comments and recommendations for the proposed information 
collection should be sent on or before June 16, 2006, to David Rostker, 
OMB Desk Officer, Room 10202, New Executive Office Building, 725 17th 
Street, NW., Washington, DC 20503.


[[Page 28668]]


    Dated: May 11, 2006.
Susan K. Brown,
Records Officer, USPTO, Office of the Chief Information Officer, 
Architecture, Engineering and Technical Services, Data Architecture and 
Services Division.
[FR Doc. E6-7484 Filed 5-16-06; 8:45 am]
BILLING CODE 3510-16-P