[Federal Register Volume 70, Number 234 (Wednesday, December 7, 2005)]
[Notices]
[Pages 72836-72837]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: E5-6889]


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FEDERAL COMMUNICATIONS COMMISSION


Public Information Collections Approved by Office of Management 
and Budget

November 28, 2005.
SUMMARY: The Federal Communications Commission (FCC) has received 
Office of Management and Budget (OMB) approval for the following public 
information collections pursuant to the Paperwork Reduction Act of 
1995, Public Law 104-13. An agency may not conduct or sponsor and a 
person is not required to respond to a collection of information unless 
it displays a currently valid control number.

FOR FURTHER INFORMATION CONTACT: Dana Jackson, Federal Communications 
Commission, 445 12th Street, SW., Washington DC 20554, (202) 418-2247 
or via the Internet at [email protected].

SUPPLEMENTARY INFORMATION:
    OMB Control No.: 3060-0854.
    OMB Approval Date: 09/15/2005.
    Expiration Date: 09/30/2008.
    Title: Truth-in-Billing Format, CC Docket No. 98-170.
    Form No.: None.
    Estimated Annual Burden: 34,866 responses; 5 to 462 hours per 
response; 4,636,942 total annually hourly burden.
    Needs and Uses: On March 18, 2005, the Commission released the 
Second Report and Order, Declaratory Ruling, In the Matter of Truth-in-
Billing and Billing Format 2005 Second Report and Order and Declaratory 
Ruling, FCC 05-55, which determined that Commercial Mobile Radio 
Service (CMRS) providers no longer should be exempted from 47 CFR 
64.2401(b), which requires billing descriptions to be brief, clear, 
non-misleading and in plain language. In conjunction with the 2005 
Second Report and Order and Declaratory Ruling, the Commission released 
a 2005 Second Further Notice of Proposed Rulemaking, which was also 
released on March 18, 2005, and which proposed and sought comment on 
measures to enhance the ability of consumers to make informed choices 
among competitive telecommunications providers.
    The information collection requirements include the following: (1) 
Those requirements contained in the Truth-in-Billing Format rules, 
which were previously approved by OMB on November 30, 2004; (2) the 
adjustments pursuant to the new Census data; (3) changes to the 
existing rule Sec.  64.2400(b) pursuant to the 2005 Second Report and 
Order; and (4) the proposed requirements contained in the 2005 Second 
Further Notice of Proposed Rulemaking.

    OMB Control No.: 3060-0874.
    OMB Approval Date: 11/01/2005.
    Expiration Date: 11/30/2008.
    Title: FCC General Communications Related Issues/Obscene, Profane, 
and/or Indecent Material Complaint Form.
    Form No.: FCC Form 475 and FCC Form 475B.
    Estimated Annual Burden: 1,354,619 responses; FCC Form 475--30 
minutes, FCC Form 475B--15 minutes; 359,477 total annually hourly 
burden.
    Needs and Uses: Revised FCC Form 475, Consumer Complaint Form, 
allows the Commission to collect detailed data from consumers on the 
practices of common carriers. The information contained in the 
collection will allow consumers to provide the Commission with a 
concise statement outlining all the issues in dispute. Revisions were 
made in the form to minimize the need to call back consumers in order 
to acquire additional data. The Commission uses the information to: (1) 
Assist in resolving informal complaints; (2) assess the practices of 
common carriers; and (3) for investigative work performed by Federal 
and State law enforcement agencies to monitor carrier practices and 
promote compliance with Federal and State law. The data may become the 
basis for enforcement actions and/or rulemaking proceedings, as 
appropriate.
    The Commission revised FCC Form 475 to clarify information 
requirements and to comply with OMB requests to make the form more user 
friendly, by making it clear when and how revised Form 475 may be used 
appropriately. To emphasize which types of complaints may be filed 
using the revised form, Form 475 includes directions for use in colored 
text at the top of the form. Revised Form 475 will be used for all 
telephone-related complaints, except slamming. If information is 
required in order to submit a complaint, certain fields have an 
asterisk next to them. Form 475 also clearly states that ``slamming'' 
complaints may not be filed using the revised Form 475. Letters and 
numbers have been added to the individual data requests, to make it 
easier for consumers to fill out the revised FCC Form 475.
    In Form 475, the Commission asks for the complainant's contact 
information in the first ten fields, including, name/company name, 
address, telephone number and e-mail address. Form 475 also asks the 
consumer to briefly describe his or her complaint, including the 
company(ies) involved, the account numbers, telephone numbers 
associated with the complaint, types of service involved, important 
dates, and the resolution the consumer is seeking. Revised Form 475 
also provides clearer guidance for persons wishing to file Telephone 
Consumer Protection Act (TCPA) related complaints (e.g., unwanted 
telemarketing calls, unsolicited faxes, etc.). Revised Form 475 now has 
a section for consumers to submit TCPA complaints with the Commission. 
This section includes five fields or questions where consumers will 
provide the requested information and submit the information to file a 
TCPA violation with the Commission.
    FCC Form 475B, Obscene, Profane, and/or Indecent Material Complaint 
Form, will enable the Commission to collect detailed data from 
consumers on the practices of those entities that may air/broadcast 
obscene, profane and/or indecent programming by giving consumers an 
opportunity, for the first time, to use a specific form to delineate 
such complaints. Form 475B will be used only for complaints associated 
with obscene, profane, and/or indecent programming. Information 
contained in the collection will allow consumers to provide the 
Commission with the relevant information to help consumers develop a 
concise statement outlining the issues in dispute, thereby minimizing 
the amount of time it takes to file a complaint, minimizing confusion 
on what information the Commission requires, and improving the 
complaint process and the overall quality of the complaints received.
    Prior to the creation of Form 475B, consumers have attempted to use 
Form 475 to submit complaints about programming and in most instances 
the Commission has been unable, due to lack of adequate information, to 
process the complaints. For example, information pertaining to the 
date, time, and content of the program, the name of the station or 
program that is the subject of the complaint can now be easily

[[Page 72837]]

provided. FCC Form 475B includes fields that ask for the complainant's 
contact information, including name, address, e-mail address, and 
telephone number. Form 475B also includes a section that asks for 
information to help identify the station that aired the alleged 
obscene, profane, and/or indecent material, including the network's 
name, name of the station, name of the particular program, host or 
personality/DJ, time of the program, the time zone, the date of the 
program and the community where the material was aired. The last 
section on Form 475B asks the complainant to describe the incident and 
to include as much detail as possible about specific words, languages, 
and images, to help the Commission determine whether the program was, 
in fact, obscene, profane, or indecent.
    The data may become the foundation for enforcement actions and/or 
rulemaking proceedings, as appropriate. The information will strengthen 
the effectiveness of the Commission's rules in deterring obscene, 
profane, and indecent content and programming.

    OMB Control No.: 3060-1084.
    OMB Approval Date: 08/30/2005.
    Expiration Date: 08/31/2008.
    Form No.: None.
    Estimated Annual Burden: 380,340 responses; 0.75 to 6.70 hours per 
response; 444,576 total annually hourly burden.
    Title: Rules and Regulations Implementing Minimum Customer Account 
Record Obligations on All Local Interexchange Carrier (CARE), CG Docket 
No. 02-386.
    Needs and Uses: In the 2005 Report and Order and Further Notice of 
Proposed Rulemaking, In the Matter of Rules and Regulations 
Implementing Minimum Customer Account Record Exchange Obligations on 
All Local and Interexchange Carriers (2005 Report and Order), CG Docket 
No. 02-386, FCC 05-29, which was released on February 25, 2005, the 
Commission adopted rules governing the exchange of customer account 
information between local exchange carriers (LECs) and interexchange 
carriers (IXCs).
    The Commission concluded that mandatory, minimum standards are 
needed in light of record evidence demonstrating that information 
needed by carriers to execute customer requests and properly bill 
customers is not being consistently provided by all LECs and IXCs.
    In the 2005 Further Notice of Proposed Rulemaking, the Commission 
sought comment on whether to mandate the exchange of particular 
customer account information between two LECs when a customer switches 
local service providers. The Commission proposed this action in light 
of concerns reflected in the record regarding the need for more 
effective communications between LECs when consumers change local 
service providers. Because the information exchanges proposed in the 
2005 Further Notice of Proposed Rulemaking constitute proposed new 
information collections under the PRA, the Commission specifically 
invited the general public and OMB to comment on the proposed 
requirements.
    The information collection requirements include: (1) those that are 
contained in the 2005 Report and Order, which was released on February 
25, 2005; and (2) those that the Commission proposes in the 2005 
Further Notice of Proposed Rulemaking, published on June 2, 2005, 70 FR 
31406.

Federal Communications Commission.
Marlene H. Dortch,
Secretary.
 [FR Doc. E5-6889 Filed 12-6-05; 8:45 am]
BILLING CODE 6712-01-P