[Federal Register Volume 70, Number 62 (Friday, April 1, 2005)]
[Notices]
[Pages 16875-16876]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 05-6427]


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NATIONAL SCIENCE FOUNDATION


Agency Information Collection Activities: Comment Request

AGENCY: National Science Foundation.

ACTION: Submission for OMB review; comment request.

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SUMMARY: The National Science Foundation (NSF) has submitted the 
following information collection requirement to OMB for review and 
clearance under the Paperwork Reduction Act of 1995, Pub. L. 104-13. 
This is the second notice for public comment; the first was published 
in the Federal Register at 70 FR 3398, and one comment was received. 
NSF is forwarding the proposed renewal submission to the Office of 
Management and Budget (OMB) for clearance simultaneously with the 
publication of this second notice. Comments regarding (a) Whether the 
collection of information is necessary for the proper performance of 
the functions of the agency, including whether the information will 
have practical utility; (b) the accuracy of the agency's estimate of 
burden including the validity of the methodology and assumptions used; 
(c) ways to enhance the quality, utility and clarity of the information 
to be collected; (d) ways to minimize the burden of the collection of 
information on those who are to respond, including through the use of 
appropriate automated, electronic, mechanical, or other technological 
collection techniques or other forms of information technology should 
be addressed to: Office of Information and Regulatory Affairs of OMB, 
Attention: Desk Officer for National Science Foundation, 725-17th 
Street, NW. Room 10235, Washington, DC 20503, and to Suzanne H. 
Plimpton, Reports Clearance Officer, National Science Foundation, 4201 
Wilson Boulevard, Suite 295, Arlington, Virginia 22230 or via e-mail to 
[email protected]. Comments regarding these information collections are 
best assured of having their full effect if received within 30 days of 
this notification. Copies of the submission(s) may be obtained by 
calling 703-292-7556.
    NSF may not conduct or sponsor a collection of information unless 
the collection of information displays a currently valid OMB control 
number and the agency informs potential persons who are to respond to 
the collection of information that such persons are not required to 
respond to the collection of information unless it displays a currently 
valid OMB control number.

SUPPLEMENTARY INFORMATION: On January 24, 2005, we published in the 
Federal Register (70 FR 3398) a 60-day notice of our intent to request 
renewal of this information collection authority from OMB. In that 
notice, we solicited public comments for 60 days ending March 25, 2005. 
We received one comment regarding this notice.
    Comment: B. Sachau of Florham Park, New Jersey, objects to this 
information collection as having customers solely in science and 
engineering and believes the surveys should go to the public.
    Response: NSF is an independent federal agency established by 
Congress in 1950 (42 U.S.C. 1861 et seq.) with the mission to promote 
the progress of science; to advance the national health, prosperity, 
and welfare; to secure the national defense. While the focus of NSF is 
largely science and engineering, the purpose of these surveys is to 
assess public opinion, and this is emphasized in the first Federal 
Register notice when noting who respondents most likely will be. 
Therefore, NSF is proceeding with seeking approval from OMB.
    Title of Collection: NSF Surveys to Measure Customer Service 
Satisfaction.
    OMB Number: 3145-0157.
    Type of Request: Intent to seek approval to renew an information 
collection.

Abstract

    Proposed Project: On September 11, 1993, President Clinton issued 
Executive Order 12862, ``Setting Customer Service Standards,'' which 
calls for Federal agencies to provide service that matches or exceeds 
the best service available in the private sector. Section 1(b) of that 
order requires agencies to ``survey customers to determine the kind and 
quality of services they want and their level of satisfaction with 
existing services.'' The National Science Foundation (NSF) has an 
ongoing need to collect information from its customer community 
(primarily individuals and organizations engaged in science and 
engineering research and education) about the quality and kind of 
services it provides and use that information to help improve agency 
operations and services.
    Estimate of Burden: The burden on the public will change according 
to the needs of each individual customer

[[Page 16876]]

satisfaction survey; however, each survey is estimated to take 
approximately 30 minutes per response.
    Respondents: Will vary among individuals or households; business or 
other for-profit; not-for-profit institutions; farms; Federal 
government; State, local or tribal governments.
    Estimated Number of Responses per Survey: This will vary by survey.
    Comments: Comments are invited on (a) Whether the proposed 
collection of information is necessary for the proper performance of 
the functions of the Agency, including whether the information shall 
have practical utility; (b) the accuracy of the Agency's estimate of 
the burden of the proposed collection of information; (c) ways to 
enhance the quality, utility, and clarity of the information on 
respondents, including through the use of automated collection 
techniques or other forms of information technology; and (d) ways to 
minimize the burden of the collection of information on those who are 
to respond, including through the use of appropriate automated, 
electronic, mechanical, or other technological collection techniques or 
other forms of information technology.

    Dated: March 28, 2005.
Suzanne H. Plimpton,
Reports Clearance Officer, National Science Foundation.
[FR Doc. 05-6427 Filed 3-31-05; 8:45 am]
BILLING CODE 7555-01-M