[Federal Register Volume 69, Number 202 (Wednesday, October 20, 2004)]
[Notices]
[Page 61684]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 04-23436]


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DEPARTMENT OF HEALTH AND HUMAN SERVICES

Substance Abuse and Mental Health Services Administration


Agency Information Collection Activities: Proposed Collection; 
Comment Request

    In compliance with Section 3506(c)(2)(A) of the Paperwork Reduction 
Act of 1995 concerning opportunity for public comment on proposed 
collections of information, the Substance Abuse and Mental Health 
Services Administration will publish periodic summaries of proposed 
projects. To request more information on the proposed projects or to 
obtain a copy of the information collection plans, call the SAMHSA 
Reports Clearance Officer on (240) 276-1243.
    Comments are invited on: (a) Whether the proposed collections of 
information are necessary for the proper performance of the functions 
of the agency, including whether the information shall have practical 
utility; (b) the accuracy of the agency's estimate of the burden of the 
proposed collection of information; (c) ways to enhance the quality, 
utility, and clarity of the information to be collected; and (d) ways 
to minimize the burden of the collection of information on respondents, 
including through the use of automated collection techniques or other 
forms of information technology.

Workplace Helpline Call Record Form and Followup Survey (OMB No. 0930-
0232)--Extension

    Workplace Helpline is a toll-free, telephone consulting service 
which provides information, guidance and assistance to employers, 
community-based prevention organizations and labor offices on how to 
deal with alcohol and drug abuse problems in the workplace. The 
Helpline was required by Presidential Executive Order 12564 and has 
been operating since 1987. It is located in the Substance Abuse and 
Mental Health Services Administration's Center for Substance Abuse 
Prevention (CSAP), where it is managed out of the Division of Workplace 
Programs.
    Callers access the Helpline service through one of its Workplace 
Prevention Specialists (WPS) who may spend from several to up to 30 
minutes with a caller, providing guidance on how to develop a 
comprehensive workplace prevention program (written policy, employee 
assistance program services, employee education, supervisor training, 
and drug testing) or components thereof.
    When a call is received, the WPS uses a Call Record Form to record 
information about the call, including the name of the company or 
organization, the address, phone number, and the number of employees. 
Each caller is advised that their responses are completely voluntary, 
and that full and complete consultation will be provided by the WPS 
whether or not the caller agrees to answer any question. To determine 
if the caller is representing an employer or other organization that is 
seeking assistance in dealing with substance abuse in the workplace, 
each caller is asked for his/her position in the company/organization 
and the basis for the call. In the course of the call, the WPS will try 
to identify the following information: basis or reason for the call 
(i.e., crisis, compliance with State or Federal requirements, or just 
wants to implement a prevention program or initiative); nature of 
assistance requested; number of employees and whether the business has 
multiple locations; and the industry represented by the caller (e.g., 
mining, construction, etc.). Finally, a note is made on the Call Record 
Form about what specific type(s) of technical assistance was given.
    Callers to the Helpline may not, for a variety of reasons, contact 
the Helpline to describe any successes or failures they are having in 
implementing any prevention initiatives discussed with the Helpline 
staff. In addition, CSAP wants to know if the Helpline service is 
working as intended. Accordingly, the Helpline staff contacts a sample 
of callers to discuss the caller's progress in taking action based on 
the Helpline consultation, and whether or not they were satisfied with 
the Helpline service. Callers are told the reasons for the call and 
that their responses to questions are completely voluntary. If the 
caller is willing to participate, they are asked about the actions, if 
any, they took as a result of the consultation with the Helpline and if 
there were any obstacles to taking the desired action, such as 
resistance from employees and lack of time. The callers are also asked 
several questions to help determine if the consultation was useful and 
if the Helpline staff was helpful, and whether or not they would refer 
others to the Helpline. The annual average burden associated with the 
Helpline Call Record and Followup Survey are summarized below.

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                                                                                      Burden/
                      Form                           Number of      Responses/       response      Total burden
                                                    respondents     respondent        (hrs.)          (hrs.)
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Call Record Form................................           3,120               1            .250             780
Followup Survey.................................             780               1            .167             130
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    Send comments to Summer King, SAMHSA Reports Clearance Officer, 
Room 7-1044, 1 Choke Cherry Road, Rockville, MD 20850. Written comments 
should be received by December 20, 2004.

    Dated: October 13, 2004.
Anna Marsh,
Executive Officer, SAMHSA.
[FR Doc. 04-23436 Filed 10-19-04; 8:45 am]
BILLING CODE 4162-20-P