[Federal Register Volume 69, Number 153 (Tuesday, August 10, 2004)]
[Notices]
[Pages 48520-48521]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 04-18191]


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DEPARTMENT OF JUSTICE

Bureau of Alcohol, Tobacco, Firearms, and Explosives


Agency Information Collection Activities: Proposed Collection; 
Comments Requested

ACTION: 30-Day notice of information collection under review: Customer 
satisfaction surveys.

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    The Department of Justice (DOJ), Bureau of Alcohol, Tobacco, 
Firearms, and Explosives (ATF) has submitted the following information 
collection request to the Office of Management and Budget (OMB) for 
review and approval in accordance with the Paperwork Reduction Act of 
1995. The proposed information collection is published to obtain 
comments from the public and affected agencies. This proposed 
information collection was previously published in the Federal Register 
Volume 69, Number 105, page 30961 on

[[Page 48521]]

June 1, 2004, allowing for a 60-day comment period.
    The purpose of this notice is to allow for an additional 30 days 
for public comment until September 9, 2004. This process is conducted 
in accordance with 5 CFR 1320.10.
    Written comments and/or suggestions regarding the items contained 
in this notice, especially the estimated public burden and associated 
response time, should be directed to The Office of Management and 
Budget, Office of Information and Regulatory Affairs, Attention 
Department of Justice Desk Officer, Washington, DC 20503. Additionally, 
comments may be submitted to OMB via facsimile to (202) 395-5806.
    Written comments and suggestions from the public and affected 
agencies concerning the proposed collection of information are 
encouraged. Your comments should address one or more of the following 
four points:

--Evaluate whether the proposed collection of information is necessary 
for the proper performance of the functions of the agency, including 
whether the information will have practical utility;
--Evaluate the accuracy of the agencies' estimate of the burden of the 
proposed collection of information, including the validity of the 
methodology and assumptions used;
--Enhance the quality, utility, and clarity of the information to be 
collected; and
--Minimize the burden of the collection of information on those who are 
to respond, including through the use of appropriate automated, 
electronic, mechanical, or other technological collection techniques or 
other forms of information technology, e.g., permitting electronic 
submission of responses.

Overview of This Information Collection

    (1) Type of Information Collection: New Collection.
    (2) Title of the Form/Collection: Customer Satisfaction Surveys.
    (3) Agency form number, if any, and the applicable component of the 
Department of Justice sponsoring the collection: Form Number: None. 
Bureau of Alcohol, Tobacco, Firearms and Explosives.
    (4) Affected public who will be asked or required to respond, as 
well as a brief abstract: Primary: Business or other for-profit. Other: 
none. Abstract: The Arson and Explosives Programs Division (AEPD) of 
the Bureau of Alcohol, Tobacco, Firearms and Explosives had program-
specific customer satisfaction surveys developed to more effectively 
capture customer perception/satisfaction of services. AEPD's strategy 
is based on a commitment to provide the kind of customer service that 
will better accomplish ATF's mission.
    (5) An estimate of the total number of respondents and the amount 
of time estimated for an average respondent to respond: It is estimated 
that 500 respondents will complete a 15-minute survey.
    (6) An estimate of the total burden (in hours) associated with the 
collection: There are an estimated 125 total burden hours associated 
with this collection.
    If additional information is required contact: Brenda E. Dyer, 
Clearance Officer, United States Department of Justice, Policy and 
Planning Staff, Justice Management Division, Suite 1600, Patrick Henry 
Building, 601 D Street NW., Washington, DC 20530.

    Dated: August 4, 2004.
Brenda E. Dyer,
Clearance Officer, United States Department of Justice.
[FR Doc. 04-18191 Filed 8-9-04; 8:45 am]
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