[Federal Register Volume 69, Number 128 (Tuesday, July 6, 2004)]
[Notices]
[Pages 40658-40659]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 04-15170]


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DEPARTMENT OF JUSTICE

Federal Bureau of Investigation


Agency Information Collection Activities: Proposed New 
Collection, Comments Requested

ACTION: 30-day notice of information collection under review: CJIS 
Customer Satisfaction Survey.

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    The Department of Justice (DOJ), Federal Bureau of Investigation 
(FBI), Criminal Justice Information Services (CJIS) Division has 
submitted the following information collection request to the Office of 
Management and Budget (OMB) for review and clearance in accordance with 
review procedures of the Paperwork Reduction Act of 1995. The proposed 
information collection was previously published in the Federal Register 
on March 22, 2004, Volume 69, Number 55, on page 13334, allowing for a 
60 day comment period.
    The purpose of this notice is to allow for an additional 30 days 
for public comment until August 5, 2004. This process is conducted in 
accordance with 5 CFR 1320.10.
    Written comments and/or suggestions regarding the items contained 
in this notice, especially estimated public burden and associated 
response time, should be directed to the Office of Management and 
Budget, Office of Information and Regulatory Affairs, Attention: 
Department of Justice Desk Officer, Washington, DC 20503. Additionally, 
comments may be submitted to OMB via facsimile to (202) 395-5806.
    Written comments and suggestions from the public and affected 
agencies concerning the proposed collection of information are 
encouraged. Your comments should address one or more of the following 
four points:

--Evaluate whether the proposed collection of information is necessary 
for the proper performance of the functions of the agency/component, 
including whether the information will have practical utility;
--Evaluate the accuracy of the agencies/components estimate of the 
burden of the proposed collection of information, including the 
validity of the methodology and assumptions used;
--Enhance the quality, utility, and clarity of the information to be 
collected; and
--Minimize the burden of the collection of information on those who are 
to respond, including the use of appropriate automated, electronic, 
mechanical, or other technological collection techniques or other forms 
of information technology, e.g., permitting electronic submission of 
responses.
    Overview of this information collection:
    (1) Type of Information Collection: New collection.
    (2) Title of the Form/Collection: CJIS Customer Satisfaction 
Surveys.
    (3) Agency Form Number, if any, and the applicable component of the 
department sponsoring the collection: Form Number: None. Criminal 
Justice Information Services Division, Federal Bureau of Investigation, 
Department of Justice.
    (4) Affected Public Who Will Be Asked or Required To Respond, As 
well As a Brief Abstract: Primary: State, local or tribal governments. 
Other: Federal government and business or other for-profit. Brief 
Abstract: The FBI established the CJIS Division to serve as the focal 
point and central repository for criminal justice information services 
within the FBI. The CJIS Division is responsible for the following 
programs administered by the FBI for the benefit of local, State, 
Federal, and foreign criminal justice agencies: (a) Integrated 
Automated Fingerprint Identification System, (b) Law Enforcement 
Online, (c) National Crime Information Center, (d) National Instant 
Criminal Background Check System--Federal Firearm Licensees, (e) 
National Instant Criminal Background Check System: Point of Contact and 
Partial Point of Contact States, (f) Uniform Crime Reporting, 
Interstate Identification, and Index, and (g) the CJIS Help Desk. CJIS 
will be conducting a customer service survey for each of the seven 
aforementioned programs as well as for the CJIS Help Desk. These 
surveys will be used to establish approval rating baselines of CJIS 
Division services in addition to identifying areas where our services 
can be improved, or new services established to assist the criminal 
justice community with the performance of their official duties.
    (5) An Estimate of the Total Number of Respondents and the Amount 
of Time Estimated for an Average Respondent To Respond: The estimated 
total number of respondents are 2,485 which are broken into the 
following areas: (a) Integrated Automated Fingerprint Identification 
System, 400 respondents,

[[Page 40659]]

and 9 minutes average completion time; (b) Law Enforcement Online, 400 
respondents, and 2 minutes average completion time; (c) National Crime 
Information Center, 400 Respondents, and 2 minutes average completion 
time; (d) National Instant Criminal Background Check System--Federal 
Firearm Licensees, 400 respondents and 3 minutes average completion 
time; (e) National Instant Criminal Background Check System--Point of 
Contact and Partial Point of Contact, 24 respondents, and 2 minutes 
average completion time; (f) Uniform Crime Reporting, 400 respondents, 
and 7 minutes average completion time; (g) Interstate Identification 
Index, 400 respondents, and 3 minutes average completion time; and CJIS 
Help Desk, 61 respondents and 3 minutes average completion time.
    (6) An Estimate of the Total Public Burden (in Hours) Associated 
With the Collection: There are an estimated 177 total public burden 
hours associated with this collection.
    If additional information is required contact: Mrs Brenda E. Dyer, 
Deputy Clearance Officer, Policy and Planning Staff, Justice Management 
Division, United States Department of Justice, Patrick Henry Building, 
Suite 1600, 601 D Street, NW., Washington, DC 20530.

    Dated: June 29, 2004.
Brenda E. Dyer,
Deputy Clearance Officer, United States Department of Justice.
[FR Doc. 04-15170 Filed 7-2-04; 8:45 am]
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