[Federal Register Volume 69, Number 95 (Monday, May 17, 2004)]
[Notices]
[Pages 27971-27972]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 04-11152]


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DEPARTMENT OF VETERANS AFFAIRS

[OMB Control No. 2900-0619]


Proposed Information Collection Activity: Proposed Collection; 
Comment Request

AGENCY: Veterans Health Administration, Department of Veterans Affairs.

ACTION: Notice.

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SUMMARY: The Veterans Health Administration (VHA), Department of 
Veterans Affairs (VA), is announcing an opportunity for public comment 
on the proposed collection of certain information by the agency. Under 
the Paperwork Reduction Act (PRA) of 1995, Federal agencies are 
required to publish notice in the Federal Register concerning each 
proposed collection of information, including each proposed extension 
of a currently approved collection, and allow 60 days for public 
comment in response to the notice. This notice solicits comments on 
rapid response to electronic inquiries submitted to VA through the 
Inquiry Routing and Information System (IRIS).

DATES: Written comments and recommendations on the proposed collection 
of information should be received on or before July 16, 2004.

ADDRESSES: Submit written comments on the collection of information to 
Ann W. Bickoff, Veterans Health Administration (19E1), Department of 
Veterans Affairs, 810 Vermont Avenue, NW., Washington, DC 20420 or e-
mail [email protected]. Please refer to ``OMB Control No. 2900-
0619'' in any correspondence.

FOR FURTHER INFORMATION CONTACT: Ann W. Bickoff (202) 273-8310 or Fax 
(202) 273-9381.

SUPPLEMENTARY INFORMATION: Under the PRA of 1995 (Pub. L. 104-13; 44 
U.S.C. 3501-3521), Federal agencies must obtain approval from the 
Office of Management and Budget (OMB) for each collection of 
information they conduct or sponsor. This request for comment is being 
made pursuant to Section 3506(c)(2)(A) of the PRA.
    With respect to the following collection of information, VHA 
invites comments on: (1) Whether the proposed collection of information 
is necessary for the proper performance of VHA's functions, including 
whether the information will have practical utility; (2) the accuracy 
of VHA's estimate of the burden of the proposed collection of 
information; (3) ways to enhance the quality, utility, and clarity of 
the information to be collected; and (4) ways to minimize the burden of 
the collection of information on respondents, including through the use 
of automated collection techniques or the use of other forms of 
information technology.
    Title: Inquiry Routing and Information System (IRIS).
    OMB Control Number: 2900-0619.
    Type of Review: Extension of a currently approved collection.
    Abstract: The World Wide Web is a powerful media for the delivery 
of information and services to veterans, dependents, and active duty 
personnel worldwide. IRIS allows a customer to submit questions, 
complaints, compliments, and suggestions directly to the appropriate 
office at any time and

[[Page 27972]]

receive an answer more quickly than through standard mail. IRIS does 
not provide applications to veterans or serve as a conduit for patient 
data, etc.
    Affected Public: Individuals or Households.
    Estimated Annual Burden: 5,000 hours.
    Estimated Average Burden Per Respondent: 10 minutes.
    Frequency of Response: On occasion.
    Estimated Number of Respondents: 30,000.

    Dated: May 6, 2004.

    By direction of the Secretary.
Loise Russell,
Director, Records Management Service.
[FR Doc. 04-11152 Filed 5-14-04; 8:45 am]
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