[Federal Register Volume 69, Number 84 (Friday, April 30, 2004)]
[Notices]
[Page 23799]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 04-9835]


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Department of Homeland Security

Bureau of Citizenship and Immigration Services


Agency Information Collection Activities: Proposed Collection; 
Comment Request

ACTION: Notice of information collection under review: generic 
clearance of customer service surveys.

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    The Department of Homeland Security, Citizenship and Immigration 
Services (CIS) has submitted the following information collection 
request to the Office of Management and Budget (OMB) for review and 
clearance in accordance with the Paperwork Reduction Act of 1995. The 
information collection was previously published in the Federal Register 
on January 13, 2004 at 69 FR 1990, allowing for a 60-day public comment 
period. No comments were received by the CIS on this proposed 
information collection.
    The purpose of this notice is to allow an additional 30 days for 
public comments. Comments are encouraged and will be accepted until 
June 1, 2004. This process is conducted in accordance with 5 CFR 
1320.10.
    Written comments and/or suggestions regarding the items contained 
in this notice, especially regarding the estimated public burden and 
associated response time, should be directed to the Office of 
Management and Budget, Office of Information and Regulatory Affairs, 
725 17th Street, NW., Room 10235, Washington, DC 20530; Attention: 
Lauren Wittenberg, Department of Homeland Security Desk Officer; 202-
395-4318.
    Written comments and suggestions from the public and affected 
agencies concerning the proposed collection of information should 
address one or more of the following four points:
    (1) Evaluate whether the proposed collection of information is 
necessary for the proper performance of the functions of the agency, 
including whether the information will have practical utility;
    (2) Evaluate the accuracy of the agency's estimate of the burden of 
the proposed collection of information, including the validity of the 
methodology and assumptions used;
    (3) Enhance the quality, utility, and clarity of the information to 
be collected; and
    (4) Minimize the burden of the collection of information on those 
who are to respond, including through the use of appropriate automated, 
electronic, mechanical, or other technological collection techniques or 
other forms of information technology, e.g., permitting electronic 
submission of responses.
    Overview of this information collection:
    (1) Type of Information Collection: Extension of currently approved 
collection.
    (2) Title of the Form/Collection: Generic Clearance of Customer 
Service Surveys.
    (3) Agency form number, if any, and the applicable component of the 
Department of Homeland Security sponsoring the collection: No agency 
form number (File No. OMB-9), Office of Policy and Strategy, 
Citizenship and Immigration Services.
    (4) Affected public who will be asked or required to respond, as 
well as a brief abstract: Primary: Individuals or Households. This 
information will be used to assess individual and agency needs, 
identify problems, and plan for programmatic improvements in the 
delivery of immigration services.
    (5) An estimate of the total number of respondents and the amount 
of time estimated for an average respondent to respond: 150,000 
responses at 30 minutes (.50 hours) per response.
    (6) An estimate of the total public burden (in hours) associated 
with the collection: 75,000 annual burden hours.
    If you have additional comments, suggestions, or need a copy of the 
proposed information collection instrument with instructions, or 
additional information, please contact Richard A. Sloan 202-514-3291, 
Director, Regulations and Forms Services Division, Citizenship and 
Immigration Services, Department of Homeland Security, Room 4034, 425 I 
Street, NW., Washington, DC 20536. Additionally, comments and/or 
suggestions regarding the item(s) contained in this notice, especially 
regarding the estimated public burden and associated response time may 
also be directed to Mr. Richard A. Sloan.
    If additional information is required contact: Mr. Steve Cooper, 
PRA Clearance Officer, Department of Homeland Security, Office of Chief 
Information Officer, Regional Office Building 3, 7th and D Streets, 
SW., Suite 4626-36, Washington, DC 20202.

    Dated: April 27, 2004.
Richard A. Sloan
Department Clearance Officer, United States Department of Homeland 
Security Citizenship and Immigration Services
[FR Doc. 04-9835 Filed 4-29-04; 8:45 am]
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