[Federal Register Volume 69, Number 72 (Wednesday, April 14, 2004)]
[Notices]
[Page 19879]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 04-8392]


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NATIONAL AERONAUTICS AND SPACE ADMINISTRATION

[Notice: 04-050]


Notice of Information Collection

AGENCY: National Aeronautics and Space Administration (NASA).

ACTION: Notice of information collection.

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SUMMARY: The National Aeronautics and Space Administration, as part of 
its continuing effort to reduce paperwork and respondent burden, 
invites the general public and other Federal agencies to take this 
opportunity to comment on proposed and/or continuing information 
collections, as required by the Paperwork Reduction Act of 1995 (Pub. 
L. 104-13, 44 U.S.C. 3506(c)(2)(A)).

DATES: All comments should be submitted within 60 calendar days from 
the date of this publication.

ADDRESSES: All comments should be addressed to Ms. Nancy Kaplan, Code 
VE, National Aeronautics and Space Administration, Washington, DC 
20546-0001.

FOR FURTHER INFORMATION CONTACT: Requests for additional information or 
copies of the information collection instrument(s) and instructions 
should be directed to Ms. Nancy Kaplan, NASA Reports Officer, NASA 
Headquarters, 300 E Street SW., Code VE, Washington, DC 20546, (202) 
358-1372, [email protected].

SUPPLEMENTARY INFORMATION:

I. Abstract

    The National Aeronautics and Space Administration (NASA) is 
initiating a new collection designed to assess current levels of 
customer satisfaction on an Agency-wide basis in key service areas that 
are managed as part of the NASA Integrated Information Infrastructure 
Program. The information collected will establish a baseline for future 
customer satisfaction surveys, and will identify and assist in the 
implementation of appropriate corrective measures for improved products 
and services that meet the needs of NASA customers.

II. Method of Collection

    NASA will collect this information electronically via a Web-based 
survey.

III. Data

    Title: NASA Chief Information Officer Customer Satisfaction Survey.
    OMB Number: 2700-XXXX.
    Type of review: New collection.
    Affected Public: Federal Government; business or other for-profit.
    Estimated Number of Respondents: 7,000.
    Estimated Time Per Response: 20 minutes.
    Estimated Total Annual Burden Hours: 2,334.
    Estimated Total Annual Cost: $0.

IV. Request for Comments

    Comments are invited on: (1) Whether the proposed collection of 
information is necessary for the proper performance of the functions of 
NASA, including whether the information collected has practical 
utility; (2) the accuracy of NASA's estimate of the burden (including 
hours and cost) of the proposed collection of information; (3) ways to 
enhance the quality, utility, and clarity of the information to be 
collected; and (4) ways to minimize the burden of the collection of 
information on respondents, including automated collection techniques 
or the use of other forms of information technology.
    Comments submitted in response to this notice will be summarized 
and included in the request for OMB approval of this information 
collection. They will also become a matter of public record.

    Dated: March 29, 2004.
Patricia L. Dunnington,
Chief Information Officer.
[FR Doc. 04-8392 Filed 4-13-04; 8:45 am]
BILLING CODE 7510-01-P